Novotel RJ Santos Dumont Reviews

A very average hotel experience. I will start with the slight complaints: The room was not perfectly clean (the bed skirting was stained, for example), but the sheets, pillows, and mattress were clean. The hotel was a bit loud at times, as you can hear other guests in the hall from inside the rooms. The room service was very slow, and my fiancée’s order was messed up the first time (she recieved the wrong item). However, the kitchen quickly made things right by sending the correct order. My food was alright, and she really liked what she ordered. The room was a decent size. It had a full-sized couch, large bathroom, and a double bed in the room we booked. The shower was amazing. It was the highlight of the trip for me. The room had a view of The Redeemer which was nice. We booked this hotel mostly due to its proximity to Santos Dumont airport; it was perfect for us in that regard. If you have an early flight from SDU, this is an easy hotel to recommend.

Old and in need of repairs and renovation. Air conditioning makes a lot of noise… Location ok for what I needed, but not safe. I wouldn't go back, unless the distance is worth it.

Great location, close to Santos Dummont airport, city center and connection to the south via Flamengo landfill. Great bed, clean and new room. Have a nice breakfast. Good infrastructure and service. The price is a little expensive for the location, but it's worth it.

There was no hot water on any of the 3 (three) days of our stay. I request a full refund of the daily fees paid.

The professionalism of the staff was 0, and it took 30 minutes to check in.

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