Mercure Rio de Janeiro Barra da Tijuca Reviews

Very well located, on Barras de Tijuca beach, the main avenue and places to eat. It is a much quieter area than others, there are not so many people. I felt very safe, you can walk around the area. The subway is about 20 minutes away on foot, from there you can go to other beaches (Copa, Ipanema). The bed is comfortable, the room has everything you need (hair dryer, minibar, electric kettle, TV, air conditioning). The breakfast is very complete, but it seemed expensive to me. While at the hotel I noticed that the prices changed from those published. If you can, I advise you to book on site. I liked the welcome water.

The hotel meets our needs well, but we had a serious problem. During the night, a guest entered our room due to a check-in error. We were shocked, and so was the person. We called reception to complain and the service was very poor. They called us after 20 minutes to say that there had been a mistake, which we obviously already knew. Some breakfast items were cold and few people were serving us in the restaurant and at reception, even though the hotel was full. The gym is very small and there is no longer a kids' area. I would have liked to have been more welcoming when we were there.