Hotels near igreja Ministério Fé em Ação - IMFA, Rio de Janeiro

I spent four nights at this hotel, in a very nice area of Rio. Great facilities: magnificent rooms (standard), excellent bed and linen, very nice swimming pool (heated) with gorgeous views, pleasant common area, etc. The management, however, is not so good. Nothing serious or terrible, but not what you would expect from a Hilton hotel. E.g.: I was supposed to receive a free big bottle of water in my room, as part of the arrangement for my group; I did not received it and I was told that I should pay for it if I wanted it; in addition, I was asked, when checking our, to pay for 2 bottles! (when I ordered just one). I complained and no charge was made finally but it gave me a poor impression about the level of care for the details one would expect in a hotel of this category. Moreover, in a place what you cannot drink water from the tap safely, the management should provide with courtesy drinking water for every guest, as is usual in most places. About the food: very good in the restaurant, reasonably priced (but obviously not cheap). However, the breakfast was disappointing: little variety and quality in the fruit (in a place such as Brazil!!!), slow service for the eggs or tapioca you ordered, and little variety of bread and pastry, as well as other deficiencies (quality of cheese, ham or salami, etc.). A special positive mention for the cleaning personnel: very efficient and nice, always respected the requests I made about timing. Bravo.

My wife and I stayed in the hotel for 10 days for our honeymoon after receiving a recommendation from a friend. When we first arrived we were disappointed because the room had not been cleaned adequately (dirty carpet, stains and dead bugs in the bathroom) and despite informing the hotel we were coming for our honeymoon we didn’t receive any special welcome, for example a note or message from the hotel or chocolate gift as we saw others receive on Instagram. We complained to the reception about the cleanliness and the next morning the room was cleaned to our expectations, we were happy with how the complaint was handled. The hotel room we were given was an ocean view on the 10th floor. The view was amazing and we loved falling asleep and waking up to the sound of the ocean. However we feel that for the price and star rating of the hotel, the rooms need to be refurbished, the room feels dated and the bathroom finishings are not befitting of the hotel we expected from the pictures; messy paintwork and grouting, broken wooden furniture, poor quality shower and at one point there was no hot water so our first night was cold showers. We have stayed in lower and similarly priced and rated hotels and the quality of the room and bathrooms were better than this hotel. We used the tennis courts and gym during our stay which was a nice option. We both had the tropical Spa experience which was a wonderful and relaxing experience and the Spa staff were great. We chose the all inclusive option at the hotel and we were not disappointed with the selections available and the high quality of food on offer from the restaurants. The service from the staff at the restaurants was wonderful. The location of the hotel is excellent, after exploring the area we determined it has the best location of all the hotels in Ipanema / Leblon / Copacabana, because of the direct beach access to a “private” beach. Halfway through the stay we received a note in our room to say there was a problem with the pre payment and amount of consumption. We were very surprised because we had the all inclusive option and had not taken anything not included. We called the reception to inquire about the problem and the person was not able to explain what was the problem. (My wife is Brazilian so language was not the problem). We had to go down to the reception to speak with someone else, where we were told that the pre payment taken by the hotel was not enough to cover the cost of our stay (10 days) and so an additional payment was needed. The hotel knew we were staying for 10 days and should have known the total cost of our stay (excluding extras not included Ina lol inclusive), and taken the payment up front, rather than send us an ambiguously and informally written letter, halfway through the stay which the staff could not explain on the Phone. This was an annoying inconvenience and not a nice experience which the hotel could have very easily avoided. To be 5 stars and for us to consi

A localização é ótima. O hotel possui uma boa estrutura porém observa-se que a manutenção não está em dia. O atendimento da recepção já foi melhor. Acredito que excepcionalmente no sábado houve uma falha. Porém nada que torne a experiência ruim. O hotel continua sendo uma excelente pedida. Mas, devem se atentar nos detalhes que sempre ganham o cliente.

The hotel is very good, it is very good, it is very good, it is very good, it is very good, it is very good, but it is not very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very Room: Wi-Fi worked only when we approached the door or you had to go down to the reception. Old, very old and sleeved beds and beds. Clean but sleeved and broken. Towels: very used, with some sleeves. It's time for them to make a complete renovation. It's the basic thing that is asked for a 3-star hotel. Cleanliness: very light, upstairs. A bad breakfast: abundant, missing more variety of fruit, with everything Brazil has was scarce. Excellent staff. Mobile: old, with little maintenance. Time of replacement. nice: on the head of bed there were the beads of light, i.e. when you wanted to sleep with the coat you took the light without wishing. The hotel was very comfortable and very comfortable.

The hotel follows the standard of comfort and excellence that is expected from an ibis. I closed the pool (because I was looking for a hotel in the center with a pool) when I arrived I was informed that the pool was of Novotel for a fee of 63 reals, which should be informed as well as the purchase of breakfast and parking. I looked again on the site to see where it was written and I didn't find it, I was very disappointed because I could have closed another hotel with a similar value. The team's care was wonderful, taking this disappointment we had a great stay.

I stayed in the hotel for the commitment I had because it was close. As it was one night only, I chose to book. The room was very dirty, sabble paper open in the pier, all dirty. 2 towels, 1 was acceptable and the other was completely swept and damaged. I put it on the floor because I had no courage to use it. The bed is horrible and noisy, and the dressers too. Have you seen a short shirt? Yes, it was so much to cover up to half the body and thinnerly impossible. I had nothing but that shirt to cover. Summary: I didn't sleep anything, super discomfortable. It's all about all the rooms, bad clothing. Coffee is half mouth, but in any case I've seen worse. The only positive point is that the reception official called ”D”. When we arrived at the hotel, we were surprised by the information that the system was out of the air and would take a little, then the same offered us 2 courtesy drinks for the event. The only thing I liked at the hotel, but you're only reserved in the last case if you don't want to get angry.

I only have positive words for the stay at Novotel Leme. The staff is very helpful and friendly. The rooms are very nice, the service is great, breakfast is delicious, versatile and extensive, the rooftop bar Sky Leme is a very nice place with a magnificent view and a nice pool. I appreciated the cocktails. So many thanks to all the staff to make our stay a great experience every day! Special thanks to Vicente for his friendly attention.

counter staff member was fantastic and checked us in once rooms were ready, car park is a big advantage and is off street secure., pool up top is flash area. nice rooms which for the budget level were great.

I was disappointed because in the hotel description, she says that there is a covered and heated pool. When we arrived the pools were disabled. I asked the receptionist and she told that it was a good time disabled. It would be good to take the swimming pool out of the hotel as a leisure item.

Habitaciones muy cómodas, colchon nuevo,todo muy limpio, el barrio es muy tranquilo y seguro en frente al mar con vistas a río de janeiro.La piscina con vista a la ciudad.El desayuno con jugos naturales ,pao de queijo ,todo delicioso!!Volvería y recomiendo