Hotels near Praça Nova Jales, Rio de Janeiro

Great health. However, employee information is different. Reservation information will not be updated at the reception desk. I immediately paid 50% of the fee to extend the stay. The next day, I was woken up by the staff to remind me of the check-out time, and I learned that I had paid for the extended time. After a long time, I left, and when I returned to the room, my room was sealed off. At the reception, I learned that the reason was the checkout time (the next day) Once again, I told me to pay 50% of the value of my stay per day until 18 hours. The receptionist was not notified and did not find any information about this information in the system. At the time of my relatives, my reservations were also lost. They must call the reservation department because the information has not been updated in the system. To my surprise, my reservation was cancelled without notice. I asked about the use of the hotel’s swimming pool, and the receptionist told me that due to the pandemic law, leisure is prohibited. The next day, I was trapped in the room and had nothing to do because I was unattractive in the hotel and its surroundings. When I decided to go out to breathe fresh air, there was only 1 hour left to check out. I found that the swimming pool was fully operational and some guests liked it very much. And I wasted a whole day in the room, thinking it was forbidden because of masturbation.

Good place to stay for shirt and long term. Good kitchen and very good service. Mr. Jose Carlos provides excessive assistance and room service. I have been already here for several times and strongly recommend for business events and stay.

Me and my wife visited Rio between Jan 20th and Feb 10th 2023. We were lucky to get a very good deal for our stay at Residence Inn by Marriot and flights from and to Toronto, Ontario. Our small apartment at the hotel: - clean and quiet (facing the huge empty parking lot) - has its own mini kitchen- fridge, dishwasher, dishes, cutlery, etc. You could prepare quick supper or some appetizers for your wine;. - has a filter coffee maker plus coffee and tea every day - TV with many channels (most of them in Portuguese;/) Speaking about wine: we didn't find any good local wine in the grossery stores. Mostly import from Argentina and Uruguay. The imported alcohol is very expensive. Be prepared to pay for it as much as you pay in Canada. Pool: narrow and long (shallow, though). Just a few umbrellas with tables and chairs around, so you better go there earlier to get one. Gym: nice with enough machines and weights Staff: Very nice people in general, the guys from the reception desk were trying to be very helpful Restaurant: We had breakfast included in our deal. Very pleasantly surprised. Fresh food every day. Great variety. I am not picky at all, but the food quality was great. Amazing coffee! (I hope you are a coffee lover:) Delicious pastries. Restaurant staff: I can't stress enough how good and polite these people were. Every morning they would stop by the table to say hello, to ask how we were. The conversation usually goes in mixed English-Spanish-Portuguese language. Hosanna , at the omelette station spoke very good English. With Carlos (very nice and communicative guy) we had some very funny conversations. I definitely need to mention also Geovan, Hugh, Bruna. The pastry cheff Danielle was checking the pastry station every 5 minutes to see if everything was in order. By coincidence my BDay was the last week of our stay. These guys surprised me with a small cake and sang Happy Birthday in Portuguese for me. We took a couple of pictures. Very heart touching! I am possibly missing to mention some other names, but all of them were great. We would like to thank everybody again. They made us feel welcome!! A couple of remarks: Rio beaches: If you are aiming to spend your time on the beach, this hotel probably isn't for you. It is relatively far from the beach. The closest one was Barra da Tijuca beach. To get there you will need to take BRT bus #50 to Alvorada Station ( approx. 20 min.) and from there another 8-10 min bus ride. Almost the same if you take taxi. The BRT bus has the advantage to travel in its own lanes and doesn't mix with the traffic. However, we highly recommend the Barra da Tijuca beach. Much longer, much wider and much cleaner compared to Copacabana and Ipanema beaches. Not to mention much less vendor guys selling everything, walking around and shouting. Rio people: Friendly and polite. The women are dressed in sexy tight clothes, despite the heat. Be aware: going topless on the beach isn't acceptable, despite the fact most

The only negative point is that at the morning someone from the neighborhood seemed to have a outbreak, hit the wall we woke up afraid, made me lose my sleep, after I could sleep, I woke up again with the same noise, with a view to the adoption of the decision,

I found the two people who attended me at the reception, asked about parking and did not mention me any cost , so I was uninquiet, in my checkout came to me to charge a day of parking being that in the checkin I I asked, and they forgot any cost. The manufacturer in my checkout did not bring the car to the hotel entrance and left in the garage door while it was raining and I was loaded with bags and electronic products and refused to bring the car to the hotel door, what didn't happen in my check-in. For the hotel calibre that Mercure shows to be also I didn't like breakfast, food that should be hot was cold, long rest. The only thing I liked was the room.

Even tho I had problem with luggage, Cassia from Tryp Hotel in Rio has been wholesome and amazing person to help ne find out everything qbout luggage and she is amazing worker and her kindness,nxt lvl

I spent four nights at this hotel, in a very nice area of Rio. Great facilities: magnificent rooms (standard), excellent bed and linen, very nice swimming pool (heated) with gorgeous views, pleasant common area, etc. The management, however, is not so good. Nothing serious or terrible, but not what you would expect from a Hilton hotel. E.g.: I was supposed to receive a free big bottle of water in my room, as part of the arrangement for my group; I did not received it and I was told that I should pay for it if I wanted it; in addition, I was asked, when checking our, to pay for 2 bottles! (when I ordered just one). I complained and no charge was made finally but it gave me a poor impression about the level of care for the details one would expect in a hotel of this category. Moreover, in a place what you cannot drink water from the tap safely, the management should provide with courtesy drinking water for every guest, as is usual in most places. About the food: very good in the restaurant, reasonably priced (but obviously not cheap). However, the breakfast was disappointing: little variety and quality in the fruit (in a place such as Brazil!!!), slow service for the eggs or tapioca you ordered, and little variety of bread and pastry, as well as other deficiencies (quality of cheese, ham or salami, etc.). A special positive mention for the cleaning personnel: very efficient and nice, always respected the requests I made about timing. Bravo.

There was a confusion at the time of check-in I had booked two rooms and there was only one in my name. The hotel could check the sanitary vessel caps because in the two apartments were loose , they are of very poor quality, the air conditioning when I called started to drop down the water without stop but immediately I complained and a boy from the maintenance and saw a problem

People are the best there. The receptionist do their best to help you with your needs specially Beatriz. She is something else. Food is ok. Rooms are fine. Be patient with maintenance and gym cleaning. I loved most of the time. Hope you have a great time there😃

- Banho excelente - Estacionamento excelente. Não deveria ser cobrado. - Café da manhã poderia ser melhor. - Cardápio poderia ser ampliado. - Cozinha não soube oferecer bom hambúrguer e boa pizza (tão simples!) - TV já deveria oferecer YouTube e Netflix ...