Hotels near T-Mobile, Riverside

First impression was not good. There was someone smoking pot in the parking lot when we pulled in and the hotel has this funky smell to it. Also, the hotel is located in the middle of an industrial area w/ the highway right across. So it seems very desolate and uninviting at first. But when you get your room, it's pretty nice. We had a 2 bed room and the beds sheets/pillows were clean and there was enough room for both of us. I was expecting a dungy bathroom but it was nice as well. Good room for the shower and sink/toilet. Also very clean. Yes, there is some funky smells in the rooms that others have pointed out. I'm not sure where it comes from but you smell it and I guess we get use to it. It's not overbearing but a bit of an annoyance. Maybe it comes from the Air Conditioner. But best thing was proximity to the university. You don't need to take the highway from here to get to the university. Side streets and you'll be there in about 10 min time. Price was cheapest in the entire area of hotels. Booked thru Costco Travel. For a 1-3 day visit the hotel will suit your needs.

I really like staying at this hotel. The only one downfall is the continental breakfast is expensive. Not worth it at all. The pool is really large enough for multiple families to enjoy. The rooms can be upgraded. But overall it's nice to stay with fam.

Nice clean hotel! Love that they gave us extra towels in advance. Breakfast was AMAZING! Good variety of food. Starbucks across the street was the deal breaker.

Everything was great. Except the room wasn’t cleaned up very well which made me feel pretty uncomfortable. The customer service was nice but the following morning I kept getting harassed over check out even though I requested and was given permission for a late check out at 1pm instead of 11am but other than that it was OK.

Breakfast is free. It is very simple. There are scrambled eggs, boiled eggs, fruits, bread, etc. Coffee is free for 24 hours. Basic breakfast is enough. Not a lot of food around the hotel, there are two Japanese restaurants, a fast food restaurant, can be considered a not too big plaza. The price / performance ratio is good in the neighborhood. The price of the suite is only 10 dollars higher than the standard room, which is more cost-effective. Free parking. The hotel is very close to Highway 91 and has convenient transportation. The hotel is next to LA Serria University. The environment is very good. I do n’t like taking pictures.

The staff was friendly and helpful. The only downside to our trip were the strong sewage smell outside of the hotel, at the entrance. It was persistently present each time we accessed the building. Another smell on the second floor was as string but not offensive, like vinegar near rooms # 210-220. My daughter thought it smelled like a dentist’s office. Smells aside, the halls are brightly lighted and clean with inspirational quotes on each door. Continental breakfast was served daily and the pool was open, though we were too busy to enjoy it. He fitness room remained closed due to the pandemic. We would stay here again fir the convenience on/off the 91 freeway. The beds were not luxury but not terrible. They could be improved with a memory foam topper.

This is a great hotel. Super clean, spacious and outstanding customer service. From the moment we arrived to the moment we left, it was just one great experience. And not only that, they are even going above and beyond any service I have experienced so far. We were there for the soccer tournament and by mistake the cleaning ladies took my sons jersey. But great service shows when somebody tries everything to help. Not only did they look for the jersey but they even mailed it to my home address. My son was so happy. Great job

Very clean and comfortable. The weight room and pool closed due to COVID, and so the 4 stars on Facilities. Otherwise, quite happy all around with my one night stay.

Service was as expected wonderful. Front desk was very kind and helpful. I'm big on breakfast and if anyone is like me then I recommend staying here.

This was our third visit to the property, since it was convenient to our relatives’ homes. The last time we stayed there was about a year ago, and we had problems with a dirty comforter and a boiler that was supposed to be down for “a couple of hours” that ended up being down for a full weekend, meaning we had no hot water. We were assured that we would hear back from the management when we made a complaint to the front desk clerk, but we never did. But we were willing to give the place one more chance. We arrived about 9:00 pm to check in and we were pleasantly surprised to find we were upgraded to a 2-bedroom suite. We headed to the room, took out the keys... and neither of them worked. I went back to the front desk, we tried the new keys... nope, still wouldn’t work. We called the front desk, and the desk clerk came up immediately and was able to open the door, but advised us that the battery on the door lock was dying, so when we heard the lock try to open, we should try to open the door immediately to get it open. It was late and we were tired, so we figured we’d get to bed and deal with it in the morning. Not long after we unpacked, my wife and I were getting ready for bed when my daughter came in and told us she spotted mold in the other bedroom. I went to check it out, figuring that maybe it was really dirt or something, but I saw the black spots on the ceiling and had to agree. I asked my wife to have a look, and we brought in a towel to try and wipe off whatever it was; the dark spots wouldn’t wipe off, and my adult daughter said the spot felt “fuzzy”. We called the front desk and let them know; the clerk advised us the hotel was full, but would check to see if a room was available at a sister property nearby; he also recommended that we could stay in the room but close off the second bedroom, and have my daughters sleep in the living room. Since my other daughter has asthma, we decided to get dressed, get our bags, and head for the lobby. When we got to the desk, the clerk advised us that the sister property was also full, but he could call for a room at another hotel that would have had all four of us in one room with a bed and a fold out couch... for a higher rate than what we were already being charged for there. We decided to give up and head home; the clerk told us that he couldn’t cancel the reservation or check us out until morning, but that the manager would call us in the morning. I’ll give credit to Joseph the front desk clerk, who went above and beyond during our visit to try to resolve our problems. Unfortunately, he was pretty much left to deal with everything happening by himself. The mold we found and the problems with door lock seems to confirm that the problems we found with poor housekeeping and maintenance on our last visit weren’t a fluke. As nice and as convenient as the property is, we’ve decided that we won’t be staying here again unless there’s a change in management or a renovation of the hotel.