Jarir Street, Al Ihsa, Riyadh, Riyadh Province, 12831, Saudi ArabiaView Hotel Details
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IntercityHotel Riyadh Malaz Guest Reviews
4.4/5
Very Good
67 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(67)
Positive reviews(66)
Reviews with photos/video(16)
Clean and tidy(15)
Awesome rooms(14)
Awesome stay(12)
Great service(11)
Great location(7)
Great value for money(5)
Negative reviews(1)
Guest User
Superior King Room
Stayed in Nov 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 11, 2024
Excellent 4 star hotel.
Excelent service, good facilities. Pay close attention to the location. It is in the older riyadh area
Response from Property: Dear Guest,Thank you for sharing your experience with us. We're pleased to know that your stay with us was satisfactory. At IntercityHotel Riyadh, we continuously strive to enhance our services, and your feedback helps us understand areas where we can improve. Should you have any specific suggestions or preferences for your next visit, we’d love to hear them so we can make your stay even better.Warm regards,Nizam Bou AntounGeneral Manager, IntercityHotel Riyadh
Guest User
Superior Twin Room Non Smoking
Stayed in Aug 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Great and staff help fully line it I will back to same hotel on the next trip
Response from Property: Thank you very much for having taken the time to write a review about your recent stay with us. I'm more than happy to see, you enjoyed your time at the IntercityHotel Riyadh,It was my pleasure to read your review and the whole team says THANK YOU, this is the best motivation for all of us. I'm looking forward to welcoming you again. With best regardsNizam Bou AntounGeneral Manager
gracegogogo
Superior King Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Clean and comfortable. Good service😍😍
Response from Property: Dear Mrs. Grace,On behalf of my team here at IntercityHotel Riyadh, I would like to express my sincere gratitude for you taking the time to write such a detailed review regarding your recent stay with us. As General Manager, I am pleased to read that you found many aspects and amenities of the hotel to your satisfaction.We look forward to welcoming you back in the near future.Regards,Nizam Bou AntounGeneral Manager
Guest User
Superior King Room
Stayed in Nov 2024
Solo travelers
46 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Very good very nice
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We are thrilled to hear that you found our staff to be professional and appreciated the unique design of our rooms. Your kind words motivate us to continue delivering exceptional experiences for our guests.We look forward to welcoming you back to IntercityHotel Riyadh Malaz in the near future. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.Warm regards,Nizam Bou AntounGeneral ManagerIntercityHotel Riyadh Malaz
Yousef Qaroos
Superior Double Room
Stayed in Oct 2023
Business travelers
96 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Nice one and good to say it's clean hotel and have a great experience
Response from Property: Dear Guest,Thank you very much for having taken the time to write a review about your recent stay with us. I'm more than happy to see, you enjoyed your time at the IntercityHotel Riyadh,It was my pleasure to read your review and the whole team says THANK YOU, this is the best motivation for all of us. I'm looking forward to welcoming you again. With best regardsNizam Bou AntounGeneral Manager
king of travels
Superior King Room<1>
Stayed in Jul 2023
Business travelers
188 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Nice hotel good location and services
Response from Property: Dear Mr. Ousama,Thank you for sharing your experience with us during your hotel visit. We appreciate all feedback as it assists us in making any changes. We are delighted to read that we provided you with a service to match your expectations.We hope you will revisit us in the near future, should your travels bring you back to Riyadh.Best Regards,Nizam Bou AntounGeneral Manager
Antonio J. Jara
Superior King Room
Stayed in Jun 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Top hotel, really best hotel for low cost
Response from Property: Dear Mr. Jara,Thank you for sharing your experience with us during your hotel visit. We appreciate all feedback as it assists us in making any changes. We are delighted to read that we provided you with a service to match your expectations.We hope you will revisit us in the near future, should your travels bring you back to Riyadh.Best Regards,Nizam Bou AntounGeneral Manager
Anonymous User
Superior King Room
Stayed in May 2024
Travel with friends
42 review
5.0/5
Outstanding
Posted on Jun 7, 2024
very good
Response from Property: Dear Guest,Thank you for providing us with such valuable feedback regarding your stay. We are pleased to know that you had a pleasant time.We hope you will come back and visit us soon!Regards,Nizam Bou AntounGeneral Manager
Rokey.G
Superior King Room
Stayed in Aug 2024
Business travelers
84 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Facilities: The hotel has all the necessary facilities.
Hygiene: The room is clean, spacious and bright.
Environment: The internal environment is good, but the outside is all sandy
Service: The hotel service is very good
Original TextTranslated by Google
Response from Property: Dear Mr. Rokey,Thank you for providing us with such valuable feedback regarding your stay. We are pleased to know that you had a pleasant time.We hope you will come back and visit us soon!Regards,Nizam Bou AntounGeneral Manager
Guest User
Superior Twin Room Non Smoking
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The room is clean, the breakfast is good, and the hotel staff are very friendly. There are many places to eat and small supermarkets around, and it is convenient to drive anywhere. The price I booked was just over 1,000, which is a bit expensive.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for providing us with such valuable feedback regarding your stay. We are pleased to know that you had a pleasant time.We hope you will come back and visit us soon!Regards,Nizam Bou AntounGeneral Manager
Jerry Boss
Superior King Room
Stayed in May 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on May 22, 2024
I checked in at 12 o'clock. The hotel is very clean and refreshing. The room is spacious and decorated in red. It feels very good. It is not in the busiest city center. It doesn't matter if you take a taxi. The breakfast is also very good. Although there are not many varieties, it feels good. The Arab beauty at the front desk is beautiful and generous, and the service is friendly. It is highly recommended!
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6/7
Response from Property: Dear Mr. Boss,Thank you for taking the time to provide feedback on your stay with us. As General Manager, I am pleased to read that your stay was pleasant and you found many aspects and amenities of the hotel to your satisfaction. Furthermore that you were pleased with the service provided and would stay with us again in the near future.We look forward to welcoming you back, should your travels bring you back to Riyadh.Regards,Nizam Bou AntounGeneral Manager
Guest User
Superior King Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The room size and hygiene are good. Although there were some minor issues, when I arrived at the hotel, they said I had not paid for the room. After contacting Ctrip, they resolved it in time.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback and for choosing IntercityHotel Riyadh. We're glad to hear that you were satisfied with the room size and hygiene, and we appreciate your understanding regarding the minor issue upon your arrival.We sincerely apologize for the inconvenience caused by the payment confusion, and we’re happy to know that it was resolved promptly. We'll work closely with our partners to ensure smoother check-in experiences in the future.We hope to welcome you back soon for an even more seamless stay.Warm regards,Nizam Bou AntounGeneral ManagerIntercityHotel Riyadh
YifengMichael
Superior Twin Room Non Smoking
Stayed in Sep 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Sep 29, 2024
A very cost-effective hotel
The food is also very good, and it is a Huazhu Club member hotel
The location is very good, and the transportation is convenient!
The service staff is also very enthusiastic, especially the service staff at the restaurant on the top floor, who are of high quality
Original TextTranslated by Google
Response from Property: Dear Mr. Yifeng Michael,Thank you for your wonderful feedback and for highlighting the value, food, and beverages at InterCityHotel Riyadh. We’re pleased that our location and convenient transportation options made your stay more comfortable.A special thank you for acknowledging the enthusiasm and quality of service provided by our rooftop restaurant team. Your kind words motivate us to continue delivering the best experience to our guests.We look forward to welcoming you back soon!Warm regards,Nizam Bou AntounGeneral ManagerInterCityHotel Riyadh
michelle101
Superior King Room
Stayed in Sep 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The room was very clean. I asked the waiter to give me a room not close to the main road so it was very quiet. This is my second stay. There is also a capsule coffee machine, which is a great tool for those who are having jet lag.
Original TextTranslated by Google
Response from Property: Dear Mrs. Michelle,Thank you so much for your wonderful review and for choosing to stay with us again at IntercityHotel Riyadh! We’re delighted to hear that you found your room to be very clean and quiet, and we’re glad that the capsule coffee machine helped with your jet lag.It’s always a pleasure to welcome you, and we appreciate your continued trust in our services. We look forward to hosting you again soon for another comfortable and enjoyable stay.Best regards,Nizam Bou AntounGeneral ManagerIntercityHotel Riyadh
Guest User
Superior King Room
Stayed in Nov 2024
Business travelers
2 review
4.6/5
Great
Posted on Nov 26, 2024
This is a very cost-effective hotel in Riyadh, close to the city center.
Original TextTranslated by Google
Response from Property: Dear Guest.Thank you for your kind review! We're delighted to hear that you found IntercityHotel Riyadh Malaz to be a cost-effective option with a convenient location near the city center. Providing value and comfort to our guests is always our priority. We look forward to welcoming you again in the future!The Management