Hayat Al Riyadh Hotel Reviews

Iam so sad due to The hotel not providing me with the room and still not refund my money

Gooood

The price/performance ratio is pretty good. Riyadh itself has a high consumption. The hotel stay is OK and the service is OK. It's quite satisfactory. I will consider staying here next time.

The facilities are not too new. The water in the bathroom is not hot. You cannot wash your hair. The price during the exhibition was over a thousand yuan. The air conditioner is noisy Breakfast is average Overall, three stars. No more.

Don’t order it! The hotel is very remote and there is almost nothing outside. The hotel room is quite large, but the two rooms are connected and separated by a door, so the sound insulation is very poor. People next door can clearly hear what they are talking and watching TV! If you meet someone with children next door or a night owl who comes back from playing until midnight, it will be very painful!

I have always stayed at this store. It is a bit far from the airport and is more convenient for eating.

Generally speaking, the room is large but a bit dark.

The hotel facilities are old, but the service is OK

Overall good, but some old facilities inside! In addition, the network is unstable

It's okay!

The door man was on the phone instead of helping with luggage Receptionist nice but poor English Room was big but water running out the shower in huge amount, also the shower was not in a good technical condition. Breakfast was good, big choice and the guy there was extremely watching after all food is being filled up The area is not nice

The room was a good size, the bed very good as were the pillows. The bathroom sub standard with the size so small I landed up scratching my back on a shelf sharp corner twice. The breakfast was so poor I did not go to the room again after day one, extremely bad, nothing looked appetising so stayed away. Food not labeled so you could not identify it.

Overall a very bad experience. I don’t even know where to begin. The problems we faced were minor, but the main issue was the plain rude staff and atrocious service that made everything worse. Our booking had been messed up and we were given the wrong room, accompanied by eyerolls from check in staff and lack of any effort to even explain the situation to us or apologise. We were given the wrong room and then told to change rooms the following day. We said we wanted to keep the room we were given as changing would be an extra hassle, only to find out the shower was flooding. We finally were able to speak with the manager after trying to speak to reception staff who were clearly not interested in assisting us and explained the room and shower situation. Manager said shower will be fixed and that all the inconvenience will be made up to us. He also said he would call us back, but never did. Shower wasn’t fixed and the room wasn’t even cleaned, no compensation or apologies. We were offered another room that had a strong cigarette smell. It was either one with a flooded shower or one that was stinking of cigarettes. No matter what we asked or said, we were treated like we were the problem. We spent a majority of our short stay waiting at reception for issues to be resolved or someone to even speak to us. Cannot recommend this hotel whatsoever.

- I stayed for 7 nights the info during booking was breakfast for one person they charged me for 2 persons Breakfast. -The internet connection is not good. -The room is not isolated I stayed in a room with city view all cars sounds were as you sleep in the street. - The breakfast is very good - Room service is good and cheap