Courtyard Riyadh Olaya Reviews

Very nice hotel

The room is very comfortable, in line with the aesthetics of Chinese hotels, next to fahd King Street, 30 minutes walk from the Sky Bridge.

The room facilities are top-notch, but the sound insulation effect is poor, especially on weekends when the noise next door keeps going all night long; the service attitude of the staff is very good but they don't do anything, and they can't find a lighter and matches in the smoking room; they don't even load and unload luggage

Very good value for money very good. The hotel is very new. recommend. It is most suitable when waiting to pack breakfast for around 1000. The price/performance ratio is very high, better than other traditional 5 stars in the old city.

The hotel is located in the center of Riyadh, about half an hour by taxi from the airport. There is a gym and swimming pool on the top floor, with a good view, you can see the Kingdom Center, the tallest building in Saudi Arabia

Everything is good recommended stay

The location and room type are very good, it is worth staying

Good front desk service, nice room

The overall experience staying with Courtyard by Marriott Riyadh Olaya is magnificent. Despite the last minute scheduled business trip to Riyadh of our CEO it was handled with care. Given that the hotel was sold out the day before his arrival but he was taken care of hospitably. My coordination with Mr. Raj Adhikari upon booking online was impeccable and his teamwork with Mr. Ali the Front Office Manager executed it with high importance. Due to the busy scheduled meeting for the day it made a huge difference on our CEO. Thank you so much Mr. Raj, Mr. Ali and the Team members who took care of our CEO, we sincerely appreciate it. We look forward to his next trip to Riyadh.

Just to be clear this is not a bad hotel. The rooms were ok but on the small side. The breakfast buffet was ok but not amazing. The service is generally good. However if you have titanium status or above you will not receive the kind of service you will get at other Marriott hotels. I have stayed here multiple times (on weekdays and weekends) and have never received so much as a square inch of an upgrade (despite requesting ahead of time and at checkin, and confirming that there were better rooms available). It’s a shame because a loyalty program is really only as good as its benefits. Hotels like this benefit from being part of the loyalty program (they get the customers) but do not add value to it.

Decent room, clean, decent facilities. Mostly a business hotel, but rates are reasonable during weekend. Breakfast and food are below average which may explain why this is a 4 star hotel, not 5. Would stay again if rates are good. Non smoking rooms have no smell which is also good. Hotel manager was very kind to agree a slightly late check out, but late check out would incur a high price so I didn't stay. Overall good experience but next time I may not pay extra for breakfast. Staff were kind and polite. Lacks the 5 star feel, but not an issue for me.

Nice hotel. Construction site noise is awful - especially in night times… Air conditioning not working properly. Breakfast great!!! Close to the King Tower

Horrible service and frauds. I can’t make it any better. When I arrived at 0700 nothing was ready even though I booked the suite from the day before. After insisting on a room, I got a temporary room to stay in after an hour. That was not a suite. It was a standard room. I waited for two hours to get my room, and finally went to my meeting. When I came back 2 hours later the suite I booked still wasn’t ready (a junior suite) and they offered me three “upgrades “: one smoking kind size, and two non smoking Queen size beds. The junior suite with a king size wasn’t ready. I accepted and asked for the key. The guy at front desk explained that he couldn’t give me a key since then the room key for the other room would be cancelled. He offered to send someone up with the keys 5 minutes later. They never did. When I called after an hour, again it would be 5 minutes . I waited another hour and then I checked out. Two days later they charged for the full amount of the suite I never got. After complaining with Marriott, they promised to refund the difference for the “standard room”. Obviously, they never did. I asked Amex to cancel. I would not recommend my worse enemy to stay here. I’m a Platinum Ambassador at Marriott and have never offered experienced such bad service.

This has always been one of my best choices for quick business trips. Rooms are spacious, staff is very courteous and attentive and the location is very convenient. The staff makes every effort to address your needs and follow a nice proactive approach to make sure guests are well taken care of. The rooms are well equipped with amenities, drinking water and occasionally with a refreshing fruit basket and welcome treats. The price varies according to season and availability but if you manage to reserve a room at an affordable price then look no more for a great value deal.