Latest Hotels Reviews for Rochester

Courtyard Rochester Downtown
4.5/579 Reviews
Have you ever had a vegan cupcake? You know how they look super good - the chocolate is often shiny, the cake looks great, and the frosting looks like it could pass for buttercream? Then you take a bite and you instantly feel bad for anybody who thinks that’s what a good cupcake tastes like. That’s the Courtyard Rochester Downtown in a nutshell. Sure it looks nice enough, but it ain’t buttercream. Oh where do I begin? How about finding a full bag of garbage left in our room when we checked in, and then when I called, I received a curt “I’ll send him up to get it.” Let’s proceed to not a single time being greeted with a hello or even having a front desk agent bother to look up when we walked by. How about being referred to as “bro” and “dude” by the people who worked there? Let’s consider the ridiculously overpriced menu in the hotel’s sad little restaurant. The employees at this dump makes you feel like anything you might ask for is a hassle, and they make it obvious at every opportunity just how much they hate their jobs. I made a huge mistake deciding to stay here, especially when the Hampton Inn on Union is a lovely new property with wonderful team members.

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