Embassy Suites Rockford Riverfront

Very nice place.

Excellent hotel, like brand new. Room was way bigger than expected with a separate living room. Had a bar on the top floor and a cook to order restaurant on the lower floor.

A lovely property

We had an awesome time and would love to return!

I loved the industrial yet modern style to the hotel.

The atmosphere was nice in that the exposed brick walls, pipes, ductwork of the old warehouse was unique and nicely done. What I longed for the whole time I was there was more light. I kept wanting to turn on more lights but there weren’t any. I stayed in a double queen bed room and my windows faced the river. The morning sunrise is great but for the bulk of the day, it was so dark, it affected my mood and I just wanted to get out of the room. I am a bit of a sun worshipper so it may not bug you as much as it did me, but this is fair warning to you if you are. Another thing was how housekeeping left my room—the commode was not cleaned, the shower was not cleaned, there were crumbs left underneath the dining table, and I had to go get washcloths. Lastly, the parking was a problem for me. Employees usually park the furthest from the entrance at a business so I suggest you seriously consider relocating the employee parking and make your 3 lots parking structures. Seriously. Lugging luggage, a baby carrier, kids, etc. across the street in the snow/rain/wind was not fun. My experience was quite underwhelming and I probably won’t elect to stay there again. I do have to say, the staff was nice, the amenities were very cool (I didn’t know there was a game room), and the breakfast service was AMAZING.

Great

This is a very nice hotel.

The help to check you in was horrible, over a 30 minute wait, if you don't let everyone check in until 4 p.m., you should be ready to check people in.