Latest Hotels Reviews for Rocky Mount

Homewood Suites by Hilton Rocky Mount
4.5/589 Reviews
Overcharged and website STILL lists pool under ”Your stay includes” on the booking page I booked the room on the Hilton Honors app at around $240 a night. Upon checking receipt, I was charged $316 a night! No way I booked it at that rate. Sales manager insisted that was the rate, but NO other families I stayed there with paid that amount per night. (there for softball tourney). If you look now, they do not have a $316 rate for ANY nights except maybe holidays! I also NEVER got a confirmation email with the rate on it. Front desk was rude. Breaker in room kept tripping and I had to reset it several times. No manager's reception like the website and elevator stickers advertise. breakfast was decent one day, raw sausage links the next. Using app we pre-checked in and chose a room. Upon arrival the room chosen was given away. What's the point? THE POOL IS AND HAS BEEN CLOSED FOR 2022. But the booking page, where you chose your room, STILL has it listed in the ”Your stay includes” section. They HIDE the fact the pool is closed behind an obscure link that you have to go hunting for. Disappointing hotel for a Hilton member since 2014. Thankfully Hilton Corporate loaded me with Points to soften the blow of this cruddy stay and smarmy business practices.

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