Relais Vatican Secret

皮包酒店，賓館位置，入住房間和前台分處於三個地方，攜程服務很好，店家非常**。早上前台的大媽非常沒有禮貌且粗魯。酒店是 10 點前退房。性價比很低，推薦住在 Roma Termini 附近

Siamo stati per una gita di 2 giorni a Roma. Prenotato 2 mesi prima, solo 2 ore prima di entrare nella stanza ci dicono che l'indirizzo della struttura era cambiato per non precisati problemi. Fortunatamente la vicinanza con il Vaticano era più o meno la stessa, ma la stanza non era come pattuito. Letto sfondato, la colazione che doveva essere con una sala apposita è consistita invece in due cornetti appesi fuori alla porta la mattina, e la stanza che doveva essere decorata non lo era. Aperto ticket di reclamo anche con Groupon da dove Abbiamo acquistato il voucher. Peccato perché sono le solite cose all'italiana Perché credono di prendere in giro il cliente ma non capiscono che non ci andrà più nessuno poi. Sconsigliato.

We spent two nights in this hotel and were satisfied as the room was perfectly clean, the services excellent and the strategic location near St. Peter's Square increases its value. I can't help but recommend this hotel!!!

Let's start with the fact that as soon as I entered the room I found two hairs in the bed, serious but that's okay... I'm going to take a shower I put the towel in the towel holder and it breaks (barely attached to the wall with a small plug) The spa as a bed from other reviews it has been under maintenance for more than a year (then **** remove it from the services until it is in use again so as not to deceive the attracted customer) The staff didn't even speak Italian.. (a cleaning girl and the check-in guy, however, was much more polite than the other girl I'm about to write about) The other cleaning girl came into my room 10 minutes late after check-out... what did the owner ever do to protect her He immediately contacted me and apologised, which at most he should have done immediately if my 10/15 minute delay in checking out was causing so much annoyance to the cleaning lady. The only discreet thing is the location. I do not recommend.