To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.6
Service4.0
Cleanliness4.0
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All reviews(58)
Positive reviews(52)
Reviews with photos/video(11)
Convenient location(16)
Easy to get around(13)
Clean and tidy(12)
Awesome stay(11)
Friendly staff(10)
Close to train station(9)
Negative reviews(6)
Giwan
Bed In 6-Bed Mixed Dormitory Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Nice view, great location, comfortable bed, they cleaning everyday, You made my 3days 👍🏻
The price was abit high than my budget before my reservation but generally It was fine
Response from Property: Hello Giwan, Thank you for your lovely review! We're delighted to know you enjoyed the view, our central location, and the comfort of our beds. It's great to hear our daily cleaning service added to your stay's comfort. We understand budget considerations and appreciate your feedback. We're glad your overall experience was positive and hope to host you again in the future! Best regards, The GenRome Team
maimax
Private 4 bed Room - Ensuite
Stayed in Aug 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Sep 21, 2024
A nice place to stay with your friends or Family in Rome. It is near the Termini Central Station so you can travel conveniently to many place. Also, a bus stop is just 3 minutes walking from it, so you can connect to any kind of vehicles in Rome.
Best room quality and new furniture.
Response from Property: Dear Guest,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring Rome. Being near Termini Central Station and having easy access to public transportation is definitely a great advantage for our guests.We're also glad that you appreciated the quality of our rooms and the new furniture. It’s always our goal to provide a comfortable and enjoyable experience for all our guests, whether traveling with friends or family.We look forward to welcoming you back on your next trip to Rome!Best Regards, The GenRome Team
Kate Ural
Bed In 6-Bed Mixed Dormitory Room
Stayed in Jun 2024
Other
54 review
2.5/5
Posted on Aug 3, 2024
➕
Close to the train station
Clean bed sheets
AC
➖
• The district feels like ghetto. If you wanna buy some stolen stuff or a big fan of India - it’s your place!
• The stuff if friendly, but prioritize continue a phone call when the guest was crying in front. For my request for a paracetamol have been sent to a pharmacy.
• Ask someone to teach you how to use the shower. Yes, it’s not easy.
• No kitchen, no kettle, no fridge
• Prepare your towel (5€), soap for the shower and the luggage storage is payed.
• I took a picture of bottles at ~11 am, they was here from the night
• Forget about the darkness and quietness. The door is opening with a loud sound, some random annoying noises from tubes (?) from a the sealing.
• Personal locker looks like a chest and it’s hard to open without a noise. And the metal bed resonating the sound from it perfectly well!
Guest User
Bed In 6-Bed Mixed Dormitory Room
Stayed in Oct 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 18, 2024
Amazing place to stay, with great ambiance. Perfect for solo travellers. Felt like home. Was safe and very clean. The bar tender was sweet kind guy. Highly recommended :)
Response from Property: Hello, Thank you for your amazing feedback! We're thrilled to hear you felt at home and enjoyed the ambiance. It's wonderful that you found the place clean, safe, and perfect for solo travelers. Our bartender will be delighted to know they made a positive impression on your stay! We truly appreciate the recommendation and look forward to welcoming you back in the future. 😊 Best regards, The GenRome Team
Della Ann
Deluxe Queen
Stayed in Sep 2024
Travel with friends
1 review
4.5/5
Great
Posted on Oct 25, 2024
We booked at the last minute and the location was perfect. The reception staff were amazing and so helpful, they should teach others how to do it properly!
Response from Property: Thank you for your wonderful review!We’re thrilled to hear that you found our location perfect and that our reception staff made such a positive impression on you. We’re proud of our team and appreciate your kind words—they truly are dedicated to providing excellent service!We would love to welcome you back again soon!Regards The GenRome Team
Natallia Vitsko
Bed In 4-Bed Female Dormitory
Stayed in Aug 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Sep 14, 2024
I like the stay overall, as the location is pretty close to Roma Termini and the room was fine. What threw me off a little was that I booked a female dormitory, but when I came in the room I saw there was a man inside. It turned out that he was brought in by my neighbour without paying and they were drinking there together. Thankfully the receptionist was understanding and sent a security to walk the man out. But it wasn't a really nice experience, it smelled like booze the whole night and empty bottles were all over the floor. Also they didn't provide a towel. But still good enough, I could check-in really late (past 2 am). So all in all it's ok, but I hope they'll be more attentive to such situations in the future.
Response from Property: Thank you for your feedback, Natallia. We do our best to prevent situations like this, but unfortunately, we cannot fully control if guests invite others into their rooms after meeting in the hostel. We're glad that our receptionist and security team acted promptly to resolve the issue, but we understand it affected your experience, and we will reinforce measures to minimize such occurrences. Regarding towels, they are included only in private rooms, but you can always rent one at reception. We appreciate your understanding and hope to welcome you again in the future.Best regards, The GenRome Team
ZBB
Deluxe King
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Superb! It's a small price to pay for the vibrant atmosphere, friendly staff, and that unforgettable rooftop vista under the full moon.
Response from Property: Thank you for taking the time to leave us a review. 😀 We hope you also had a nice time in Rome. 🤳Generator Rome
3tty
Bed In 6-Bed Mixed Dormitory Room
Stayed in Mar 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Apr 29, 2024
Clean, I think the customer base wasn't bad either. Not enough the explanation of how to enter the entrance
Response from Property: Thank you for taking the time to leave us a review. 😀 We hope you also had a nice time in Rome. 🤳 Generator Rome
Luqamalta
Bed In 4-Bed Dormitory
Stayed in Mar 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Service is good, clean and comfortable. Location near Roma Termini perfect for those who need to catch a train.
Response from Property: Thank you for taking the time to leave us a review. 😀 We hope you also had a nice time in Rome. 🤳 Generator Rome
BeatriceLaw
Bed In 3 Bed Mixed Dormitory
Stayed in Feb 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Everything spot on! Just unlucky that the lift wasn’t working when I was there and had to walk up 5th floor. The rooftop was closed as well. The non-bunk bed in a 3 bed room can be quite awkward without any personal space.
Response from Property: Thank you for taking the time to leave us a review. 😀 We hope you also had a nice time in Rome. 🤳 Generator Rome
Guest User
6 Bed Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Me and my friends stayed here in a 6 bed Private suite and our stay was really amazing! Thanks to trip.com and generator rome for making us stay in rome sooo awesomeeee!!!
Response from Property: Thank you for your review, Guest User. It is great to see that you enjoyed your time with us. 🕺💃Generator Rome
Guest User
Bed In 6-Bed Mixed Dormitory Room
Stayed in Nov 2023
Solo travelers
7 review
4.5/5
Great
Posted on Jan 9, 2024
The hotel is located near Termini station. This enabled my trip to be easy to move as I often used the high-speed train to go to other cities. In addition, the hotel is close to the bus stop for the airport. From the hotel to the airport, it wouldn't take more than an hour. Tourist sites such as the Colosseum, Roman Forum, etc are within walking distance. On my trip to Rome, I did not use any public transportation at all. In regards to the facilities and room, I am overall happy as I had abundant space to store my personal belongings, open my suitcase, and a clean bathroom and bed. One thing that I have to tell you is that you will have to bring your own towel, toothbrush, and shampoo as they are not prepared(As far as I remember they were sold at the check-in counter).
Response from Property: Thank you for taking the time to leave us a review. 😀 We hope you also had a nice time in Rome. 🤳Generator Rome
Guest User
Bed In 4-Bed Female Dormitory
Stayed in Nov 2023
Solo travelers
12 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Close to Roma termi. Staff were open and friendly. There are also lockers available if you need to leave some things before and after checkout.
Response from Property: Thank you for taking the time to leave us a review. 😀 We hope you also had a nice time in Rome. 🤳Generator Rome
sryo48
Bed In 4-Bed Dormitory
Stayed in Dec 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Jan 30, 2024
The power of water in the bathroom(shower)was too weak. But the rest was good.
Response from Property: Thank you for taking the time to leave us a review. 😀 We hope you also had a nice time in Rome. 🤳Generator Rome
Alan Jabari
Bed In 6-Bed Mixed Dormitory Room
Stayed in Sep 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 21, 2024
Good place and good service
Response from Property: Hello Alan,Thank you for your review! We’re glad to hear you enjoyed the service and found the place to be a good spot for your stay. We’ll keep working on making every aspect of your experience even better, especially in cleanliness.Looking forward to welcoming you back!Best, The GenRome Team