Occidental Aran Park Reviews
Occidental Aran Park
Via Riccardo Forster, 24, Rome, ItalyView Hotel Details
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Occidental Aran Park Guest Reviews
3.7/5
88 review
Verified reviewsLocation3.7
Amenities3.6
Service3.5
Cleanliness3.9
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All Reviews(88)
Positive reviews(71)
Reviews with photos/video(1)
Awesome stay(7)
Great service(6)
Negative reviews(17)
Tanjil Ahasan
Superior Room
Stayed in Jun 2024
Couples
1 review
Posted on Jun 17, 2024
The hotel was great, featuring very clean and spacious rooms with balconies. It was very cozy and comfortable.
However, transportation was an issue. To visit attractions like the Colosseum, Vatican City, or Trevi Fountain, you need to take a bus to Laurentina and then the Metro, which runs every five minutes. The main problem lies with the bus schedule, which is unpredictable.
Additionally, the air conditioning is turned off after midnight and stops automatically during the day. In this weather, air conditioning is essential, and I hope the management will address this issue.
Aside from these problems, the hotel was amazing.
Response from Property: Dear Tanjil,Thank you for your review.We apologize that certain parts of your stay fell short of your expectations. The hotel is indeed located in a serene residential area, which requires a short bus and metro journey to reach central Rome's attractions. We understand this can be less convenient for some guests, and we are continually seeking ways to enhance our transportation solutions. Additionally, we are attentive to your feedback regarding the air conditioning and are currently reviewing our system settings to ensure guest comfort throughout their stay.Nonetheless, we are delighted that you enjoyed the clean and spacious rooms, our cozy ambiance, and the added touch of having a balcony. These are aspects of our hotel that we are particularly proud of, and we're pleased they contributed positively to your stay.We hope to welcome you again in the future. Best regards,La DirezioneOccidental Aran Park Hotel
Anonymous User
Superior Room
Stayed in Aug 2023
Couples
1 review
Posted on Aug 9, 2023
Small rooms. Not conveniently located plumbing fixtures
Guest User
Junior Suite
Stayed in Jul 2022
Family
3 review
Very Good
Posted on Jul 24, 2022
Good place with nice breakfast
Response from Property: Dear Guest,Thank you for taking the time to review your stay.The satisfaction of our guests during their stay among us is very gratifying for our team.It's great to know that we were able to help start your day off on the right foot with our tasty breakfast buffet.We look forward to welcoming you back on a future occasion.Best wishes,The Hotel ManagementOccidental Aran Park Hotel
Guest User
Junior Suite
Stayed in Oct 2023
Friends
3 review
Outstanding
Posted on Oct 28, 2023
The breakfast is very rich, the balcony is large, there is a park next to it, it has a very good environment, and it is very convenient to go to the center of Rome. The price is cheap and can accommodate 4 people. It is very suitable for self-driving tours.
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Guest User
Superior Room
Stayed in Apr 2024
Business travelers
46 review
Very Good
Posted on Apr 23, 2024
The room is OK, the breakfast is also good, the service is also warm, the tea restaurant downstairs is also good, you can sit down and rest, the space is also good, I will come again next time, the overall feeling is good,
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Guest User
Superior Room
Stayed in Feb 2024
Family
8 review
Very Good
Posted on Feb 29, 2024
Excellent service for a very good value for money.
The problem of parking in Rome for those like me who travel by car is very important and I have solved it here
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Response from Property: Dear guest, Thank you for choosing to spend your stay at the Occidental Aran Park and for wanting to share your opinions with us regarding the service offered. We are pleased that you found the quality-price ratio of our service convenient and we are happy to know that our free parking has contributed to making your stay in Rome more comfortable and worry-free. We would really be happy to have another opportunity to host you in our facility. In the meantime, we send you our warmest regards.The ManagementOccidental Aran Park Hotel
Guest User
Junior Suite
Stayed in Dec 2023
Other
8 review
Posted on Dec 24, 2023
The overall evaluation is very bad, extremely poor! !
First, almost all the lights in the house are broken, and only one can turn on.
Second, there is no socket on the wall. I finally found one behind the sofa, but it was broken.
Third, the room has almost no soundproofing. From around 8pm until check-out the next morning, various sounds from upstairs, next door and in the corridor never stopped. Especially the sound of suitcases and trolley wheels, almost every half hour, just like a passing train. Didn't sleep all night.
fourth,……………………
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Response from Property: Dear customer, thank you for taking the time to share your experience in our hotel.
We apologize for the problems you encountered during your stay. Regarding the lighting problem you mentioned, we will check to ensure that the lamps in all rooms are in good working condition. Regarding the socket problem, we will strengthen the inspection to ensure that the facilities in the guest rooms can be used normally. We understand your dissatisfaction with the soundproofing problem. Our rooms have been renovated in 2020 and have been committed to providing a quiet and comfortable accommodation environment. We will continue to work hard to improve the soundproofing of the guest rooms.
Looking forward to seeing you again in our hotel, wish you a happy life!
La Direzione
Occidental Aran Park Hotel
Zeynep
Junior Suite
Stayed in Dec 2023
Family
5 review
Posted on Dec 19, 2023
Very, very bad hotel, no real service, no cleanliness, the service tried to fool us into saying that we should pay a tax fee of 75 euros. Of course we didn't do that. The rooms are mostly very moldy on the walls on the side of the balcony edge the room is too warm 30 degrees they claim they can't turn off the heating you sweat here in the room no real temperature water just costs money the food is terrible except for breakfast the city is very far taxi is very expensive 45 euros just to metro a disaster alcoholic people on the train
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Response from Property: Dear Zeynep,Thank you for taking the time to share your comments about your recent stay at our Occidental Aran Park.We are proud that our breakfast offering met your taste and thank you for this positive feedback. We are sorry to hear that other aspects of your stay did not meet your expectations. Regarding the temperature and cleanliness in the rooms, we would like to assure you that we maintain strict maintenance and hygiene standards, as guaranteed by our health seal. We are very sorry that the solutions provided during your stay were not satisfactory. We would like to clarify that our hotel is well served by public transport and we also offer a shuttle service to make it easier for our guests to get there.Best regards,La DirezioneOccidental Aran Park Hotel
Jenipher bébé star
Superior Room
Stayed in Dec 2023
Solo travelers
3 review
Outstanding
Posted on Dec 29, 2023
It was great, not far away there is a bus stop about 5 minutes walk, excellent breakfast
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Michaela
Superior Room
Stayed in Apr 2024
Family
15 review
Very Good
Posted on May 1, 2024
Very kind staff, slightly dated hotel, far from Rome.
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Annamaria Cipriano
Superior Room
Stayed in Mar 2024
Booked for others
2 review
Posted on Mar 30, 2024
I had asked for separate beds, but this was not the case
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Guest User
Superior Room
Stayed in Jan 2024
Couples
5 review
Posted on Mar 28, 2024
Generally a very good hotel but the staff weren't that friendly
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LelloRosaria
Superior Room
Stayed in Aug 2023
Other
2 review
Outstanding
Posted on Aug 26, 2023
Well-maintained structure, excellent cleaning and good care of outdoor spaces. Located in a very quiet neighborhood. Excellent value for money. Definitely to be recommended
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Response from Property: Dear Rosaria, Thank you for reviewing our hotel. We are pleased to know that you appreciated the cleanliness, the care of the outdoor spaces and the tranquility of the neighborhood in which we are located. It's fantastic to know that you found our quality-price ratio excellent and that you recommend our hotel to others. We thank you once again for choosing us and we bid you farewell with the hope of being able to welcome you back to our hotel in the future and give you a Even better stay. Our warmest regards. The Management Occidental Aran Park Hotel
Guest User
Superior Room
Stayed in Dec 2023
Friends
7 review
Outstanding
Posted on Dec 10, 2023
Really comfortable and beautiful hotel
Organized and helpful staff
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Luciano
Superior Room
Stayed in Jul 2023
Business travelers
1 review
Amazing
Posted on Jul 25, 2023
I was welcomed in a professional and friendly way, staff ready to satisfy my every need. The strong sympathy and professionalism of the "breakfast" room manager was the icing on the cake. Congratulations to all you are special and make us feel unique
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Response from Property: Dear Luciano, Thank you for letting us know your opinion. We are extremely happy to learn that your stay in our facility was very positive in every respect. The aim of our work is precisely to guarantee each guest a high-quality stay and best respond to any need. Knowing that we have succeeded in this aim is a great gratification that repays us for all our efforts. Our staff welcomes every customer with the Barceló spirit, committing themselves to ensuring a quality service at all times to ensure that everyone can fully enjoy their holidays . It is therefore certainly very gratifying for us to read that you were able to appreciate their authentic cordiality throughout your stay. In thanking you again for your words, we invite you to return to us again in the future. We send you our warmest regards. DirectionWestern Aran Park Hotel