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Verified reviews
Location3.1
Amenities3.1
Service3.1
Cleanliness3.1
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All reviews(37)
Positive reviews(6)
Reviews with photos/video(3)
Negative reviews(29)
Allen KC
Double Room
Stayed in Jul 2022
Solo travelers
18 review
4.0/5
Very Good
Posted on Jul 19, 2022
The hotel service is good! And the room is very big, I have ordered a double room, and the room given is enough for 3 people! The location is a bit far away from city center, but it is close to the maestro station. The price is reasonable too!
Nihad
Double Room
Stayed in May 2024
Couples
1 review
1.7/5
Posted on May 19, 2024
It is very far from the center and far from the metro, it is not worth saving money on this hotel because it does not cost you money. It is a very old hotel with scratched walls, scratched tables, old bathroom. Broken door, old beds, uncomfortable mattresses. Not worth it.
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Guest User
Double or Twin Room
Stayed in Sep 2023
Business travelers
29 review
4.0/5
Very Good
Posted on Oct 4, 2023
I am very satisfied with the room type and the parking space is okay.
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Guest User
Stayed in Oct 2024
Other
2.0/5
Posted on Oct 28, 2024
Unfortunately when booking through ‘Love holidays’ the hotel is under another name so you don’t see the reviews until too late! The hotel is not clean, there were old food wrappers under our bed. We were given half a toilet roll for 7nights. Only plus side was the young girl on reception was very polite and helpful and we had an outside terrace ( the door didn’t lock properly though!) The location is quite far away from anything. With all this we decided to cut our losses and only stayed for 2 nights. Very disappointing.
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Guest User
Stayed in May 2024
Other
2.0/5
Posted on May 13, 2024
Organised Rome trip with a travel agency. 3 nights with my family. On the positive aspects: this is a quiet place, good to sleep, comfortable beds. Lidl supermarket short walk away. On the negatives: absolute joke of a breakfast. Only couple of pastries. Coffee machine with some coffee-like chemical brew. Disgraceful. Staff is rude and speaks no English whatsoever.
Guest User
Stayed in Apr 2023
Travel with friends
1.0/5
Posted on Apr 20, 2023
This hotel is absolutely disgraceful. My daughter went there on a school trip for one night and the room was dirty and had a broken lock. The food was horrible, in fact nobody actually ate anything. More than one person found hair in the pasta. Absolutely to be avoided
Guest User
Stayed in Apr 2022
Travel with friends
1.0/5
Posted on Apr 9, 2022
I was a guest at the hotel for the last 3 with 120 students and I’m one of the teachers. The second morning, I discovered that my make-up had been stolen, which was very inconvenient and upsetting. I went to the front desk to report this. The lady at the front desk assumed that I was one of the students and replied in a way that seemed very indifferent and careless. She stated the students' rooms were all messy and I probably lost it in my mess. When I told her I was a teacher, she said that my roommate probably took it. This alone is a very inapropriate remark. The fact that my expensive make-up was stolen, did not seem to bother her. That was the end of that conversation, since she stopped replying to my complaint. The conversation was very difficult because her English wasn’t that good. When I addressed the problem again the next day, she told me that it couldn’t have been the cleaning lady because they didn’t clean my room. This was a weird comment because my bed was made and my colleague was at the hotel the whole day and she had seen the cleaning lady in my room. The lady at the front desk said that this wasn’t possible because they didn’t have access to my room because I had the key with me all day and there wasn’t a spare key. She was basically telling me that I was lying. I showed her my key and pointed at the shelves behind her that the spare key was there. She was perplexed. I also assume that a cleaning lady always has a master key. The lady at the front desk couldn’t find any more excuses. I ended the conversation with telling her that I would write a bad review and I would let our travel agent know that I didn’t recommend the hotel to my school. I have been treated with disrespect. You can’t tell your guest that they are liars. I had hoped this incident would be taken seriously and investigated or that I would be compensated. Which didn’t happen.
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Guest User
Stayed in Apr 2024
Other
2.0/5
Posted on Apr 16, 2024
During a school trip I stayed for 1 night in the structure which appears particularly pleasant from the outside while hiding numerous rather terrifying internal problems. In my room, a very functional double room, the water came out of the shower to create an artificial lake in addition to the large amount of dust. Also in other rooms: the broken power socket, 2 dirty glasses and the broken shower door. During dinner, the staff seemed more annoyed than us. The hygienic quality of the room is completely insufficient (photos attached). A hair was found in the "amatriciana", raw chicken and dirty glasses. Breakfast was relatively comforting until getting water from a dispenser that had an aberrant taste. The conditions of the structure suggest an extremely negative experience and above all distrust towards the services offered. I believe it is a structure to avoid if you have alternatives available.
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Guest User
Stayed in Apr 2024
Other
1.0/5
Posted on Apr 11, 2024
As soon as we enter we find dirty blankets, broken or dirty bathroom fixtures and the food is cold, without salt and difficult to eat. The waiters don't listen when asked or don't understand. I strongly advise against this hotel, a forgettable experience.
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Guest User
Stayed in Apr 2024
Travel with friends
1.0/5
Posted on Apr 6, 2024
Rude and lax staff, non-existent cleanliness, dirty rooms (never cleaned in three days, including the bathroom), non-working television with shower that has problems closing and water that struggles to drain. Terrible minimal breakfast. TO AVOID
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Guest User
Stayed in Apr 2024
Other
1.0/5
Posted on Apr 3, 2024
I would say what a terrible experience and very little. The staff is unfriendly and rude, the food is awful, raw and cold. Cleanliness leaves something to be desired. The placemats on the table haven't been washed for months and in the morning the table isn't even set. I would say to avoid
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Guest User
Stayed in Feb 2024
Other
1.0/5
Posted on Feb 10, 2024
Terrible and very dirty structure, non-existent services and rude and lax staff, especially the women. I tried calling more than once with no response. Minimal and very poor quality services, dirty and hairy sheets, non-working television and absent technicians. TO ABSOLUTELY AVOID.
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Guest User
Stayed in Jan 2024
Other
1.0/5
Posted on Jan 4, 2024
It's the worst of the worst. The shower booth is a mess, the exhaust fan is full of dust, and hair is rolling around in a 4-star hotel that feels like a prison. I wonder how it got 4 stars! I needed milk for my corn flakes for breakfast, so I looked for cold milk, and was told to have it with hot milk! Don't ever go there. The service is the worst and they ignore their customers. I told them that the outlet was dangerous, but it was okay and it just grew! This is a really irresponsible place. Never go there.
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Guest User
Stayed in Nov 2023
Other
1.0/5
Posted on Nov 12, 2023
Very rude staff, at the reception for asking a simple question to the boy I got a terrible answer, the waitress who started half an hour before check-out knocked very loudly on the door urging us to go out as it was late, not to mention the room I would say a very dirty room and moreover without air conditioning (which it says on the page there is) therefore cold, never again a bad experience
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Guest User
Stayed in Apr 2023
Other
2.0/5
Posted on Apr 28, 2023
Let me start by saying that I had read ALL the reviews and therefore came prepared, expecting the worst... All in all I didn't feel too bad: I was assigned a room on the ground floor with a view of the houses opposite, there was no wardrobe, only a bar placed very high, bed with sheet, underneath, directly on the mattress (other than Barbieri's topper!) but at least the bathroom can be said to be up to 4 star standards. I didn't find any dirt, just a veil of dust and a noticeable musty smell that lingered. The staff were nice to me, especially the young "Gipsies", and I was provided with clean towels every day. Regarding the cuisine... I won't comment, it was a trip and I didn't expect the service of an actual 4 star. The breakfast croissants are good. At least those. It cannot therefore be considered a 4 star.