B&B Hotel Roma Italia Viminale

Mini room with mini bed. There are many restaurants and shops around. After all, it is a hotel in the city, and the transportation is very convenient. Overall, it is good.

I can't rate the hotel as a whole, since I was put in a separate utility room in the backyard of the building. There were no photos of this room in the description of the room I booked, and no one mentioned it in the reviews either. If the hotel had posted accurate photos and descriptions, I wouldn't have booked it. In order to get to this "room", you need to exit the building into the courtyard, walk a few meters down the street to the utility or technical rooms, find the door with the number 138, and there is not a single light source near it (you will have to use a flashlight at night), and enter the code. The room is modest in size, it has a table, a chair, a folding bed, shelves for clothes, a safe, a TV, an air conditioner with a torn off lid. And the worst thing is that the room does not have a full-fledged window! There are only a couple of narrow openings in the wall, and even on a clear day no light penetrates into them! In addition, these structures cannot be opened and the room cannot be ventilated due to the strong, pungent smell of cleaning products. After checking in, late in the evening, I opened the door to the street, putting a chair there to somehow get rid of these smells, and for a long time I could not start to rest, instead sitting at the threshold. I approached with a request to change the room, and I was ready to pay extra, but they told me that the hotel was fully booked. For the first time in my life, I give bad ratings, just to attract the attention of the hotel management. You can't put people in a room without giving them the right to get acquainted with its nuances at the booking stage! I did not expect this from the B&B hotels chain. On the plus side, the "room" is good and recently renovated, everything is new, although the furnishings are sparse. The bathroom is excellent, 10 out of 10! The hotel staff deserves the highest marks. Breakfast is 3 out of 5, average.

Let me talk about the bad experience first: 1. The hotel is on a certain floor of a building, with no obvious signs. It took me a long time to find it using Google maps 2. The elevator is broken and the staff helped to fix it before it worked 3. The room has a strong odor. The furniture is quite new but it should be made of very cheap materials. The windows must be opened for ventilation every day 4. There are bugs in the room 5. The water heater was broken on the day of check-in. After it was repaired, there was no hot water after taking a shower... The cold water in Rome almost froze my skin Let me talk about the advantages: 1. It is close to the train station, and the Colosseum, Piazza Venezia, etc. are all within a few hundred meters of walking distance 2. The restaurant downstairs in the hotel is pretty good, with good taste and good prices 3. The experience was too bad because of the check-in problem. The two customer service ladies of Ctrip helped to deal with it in time. Thank you very much!

The room is very small, the soundproofing is not good, there are people walking outside the window at any time, it is stuffy, there is not even a bottle of water, the conditions are very average. The breakfast is also average.

The hotel is in a great location, close to all the attractions. The hotel staff is very warm and polite. We booked the wrong room and upgraded it for free. The environment and sanitation are very good. The room is well-equipped and very clean. It's very comfortable to stay in! The breakfast is also delicious! Highly recommended!

In the old city center, the environment downstairs is average! The entrance is hard to find! Because there is no hotel lobby! You have to go upstairs