To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.3
Service4.0
Cleanliness3.7
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All reviews(60)
Positive reviews(45)
Reviews with photos/video(13)
Convenient location(15)
Easy to get around(11)
Close to train station(9)
Awesome stay(8)
Friendly owner(8)
Negative reviews(15)
Dinda Puspa Lubis
Double Room
Stayed in Dec 2024
Couples
1 review
4.5/5
Great
Posted on Dec 17, 2024
The room is clean, near to termini station. There are so many restaurants around.
The price is good 😊
However, it will be good to add more breakfast variant. Like egg and oatmeal?
Annirrahmah
Single Room
Stayed in May 2024
Solo travelers
10 review
3.7/5
Posted on May 21, 2024
Room is big and location was great, only 6 mins walking to the train station, which is very convenient if you have to catch the night bus to airport from the station. I was in the room facing the road on the 3rd floor, pretty okay view, but the bathroom has no door, I suppose also okay if you are traveling alone.
Luggage storage was not locked and mixed with bags of other guests, it was still safe but I would suggest to bring your own small padlock just to keep your bags secured.
There is a mini market right next door for mini snacks or water.
bl_sprateknik
Double Room
Stayed in Oct 2024
Couples
19 review
5.0/5
Outstanding
Posted on Nov 17, 2024
First time visiting Vicenza and tried this hotel during our stay. Pleasant and we like it. Highly recommended and we will definitely come back again!
Ashen1996
Single Room
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 23, 2024
A good place to spend your vacation
It is located in a beautiful place
Guest User
Double Room
Stayed in Jul 2024
Travel with friends
14 review
2.7/5
Posted on Jul 18, 2024
Front desk people are very nice. Air conditioning doesn't work so the room temperature was around 85F at night, too hot to sleep. Room carpet is very old, large portion of the carpet lose its color, giving people an impression of dirty. Toilet is too close to sink, so heavy person can't even get on.....I would not recommend anyone to stay in this hotel if he or she could have other choice.
Krischai
Double Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Hotel is closed to the train station and surround by shops and restaurants. Location is great for traveller.
Guest User
Single Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Staff was helpful with this last minute reservation. Breakfast was great . Glad I did it!
EY2022
Double Room
Stayed in Jun 2023
Family
4 review
2.7/5
Posted on Jun 25, 2023
Run! Do not consider this hotel unless you are desperate. There are still mold everywhere an it is very smelly..
The bed is quite damp..
The key are asked to put at the front desk when left the room, need to wait if you get back and theres no one at the front desk.
The staff are nice though, 5 minutes walk from the train station and metro.
Mrs arslan
Double Room
Stayed in Mar 2023
Couples
1 review
1.0/5
Posted on Mar 24, 2023
Avoid at all costs! We checked in first room was so faulty rotten swell oozing from it we couldn't stay there as soon as we opened the door of 401, we straight away came back down stairs and gave us 311 and told no other rooms availed said sorry, mold all over bathroom, carpet 4 differnt shades all outdated like this room hadn't been changed since 1900 budget version. it was bad I Honestly can't stress that enough. The photos of rooms in google do not have a true refectoin ! Whi ever got that.room was very lucky !.
shower head never been cleaned, no fridge in room walls full of damp not something you expect ehen you paid £87 in total. Breckfast was not worth £10 euro at all ( they had salami tuni days old triangle sandwich ( breack cut into four ) I vomited in my room after eating just 1 sandwich. I've never seen salami and tuner mayo mixed together. They also have pastries I had 1 but it was so dry when I bit into it it turned to dust. Coffee was okay.
We stayed in a lot of hotels and for 10 euros more you can actually have 3 stars in other hotels near by . This as brly a 2 and for the price it's shocking avoid! Avoid Avoid!
Its not a cheap hotel but for what you get is absolutely not worth the money maybe 30 but absolu not the 89 plus 8 city tax which is what we paid . Disgusting! DONT WASTE YOUR MONEY LIKE I HAVE !
I feel sorry for the workers here.
6/16
Mary Grace
Triple Room
Stayed in Aug 2023
Other
13 review
1.0/5
Posted on Aug 6, 2023
I did not make it to this hotel because I was not allowed to board, my bag with all our passports were stolen and contacted Trip.com to contact this hotel to refund me the full amount but it seems like nobody wants to do something. I need to get this message across the hotel so they know what happened to us why we didnt make it again our stuff was stolen! The least they can do, my whole family didnt make it to our family vacation.
I will book this again and give a good review once they refund me or rebook me to a later date until my travel documents are fixed.
Anonymous User
Double Room
Stayed in Nov 2022
Couples
4 review
5.0/5
Outstanding
Posted on Jan 23, 2023
Loved the location being in prime city location.
Ease of access to transportation and local sightseeing and other lovely location and tourist spots nearby.
Guest User
Double Room
Stayed in Apr 2023
Couples
7 review
2.0/5
Posted on Apr 12, 2023
It was a very dirty hotel room, the carpet was very old and in bad conditions , the bathroom was very dirty, the lock of the door didn’t work from the inside, the walls and the ceiling need to be painted, I won’t stay there anymore. I have to say that the front desk staff is nice and offer me and my boyfriend free breakfast one day due to my complaint.
Guest User
Triple Room
Stayed in Mar 2023
Family
1 review
3.0/5
Posted on Mar 9, 2023
Unfriendly receptionist at check-in. Mold in the shower and bathroom. Bed sheets and towels were clean. Extensive breakfast with friendly barista.
Guest User
Double Room
Stayed in Nov 2024
Family
2 review
2.0/5
Posted on Dec 3, 2024
The location is very nice but the facilities, cleanliness and breakfast are very bad. I would not choose this hotel again. The Azerbaijani employee is very helpful. It says there is a parking lot but parking is free on the street.
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Aleksei@
Double Room
Stayed in Nov 2024
Family
5 review
4.5/5
Great
Posted on Nov 27, 2024
A luxurious hotel with a great location, everything within walking distance, restaurants, a supermarket, 10 minutes to the Colosseum, 15 minutes to the Roman Forum, 15 minutes to the Trevi Fountain. Be sure to go to the neighboring restaurant and get some pasta, large portions from 12 euros.