Hotel 77 Seventy-Seven - Maison d'Art Collection Reviews

The location was great as it was near roma termini. It was also walking distance to bustops to all the town square/ shopping streets and rome attractions.

Facilities: old and poor sound insulation! Service: very good Hygiene: average

Too far from the Spanish Steps and the train fountain. Bad breakfast. When the little food there was ran out, the waiters looked and didn't replace the missing food.

Staying in a hotel seems to depend on luck I booked 2 nights separately (the other night was booked on another website). I don’t know if it was random or something. The first night was assigned to another building nearby. It was basically a hotel level. When I entered the building, I was greeted with garbage. The room, the smell of sewer in the toilet is a bit strong, most of the metal fittings in the toilet are rusted, the shower room is too dark, and the air conditioner is only for household use. Back to the hotel headquarters on the second night, it was too far away! The hygiene is normal, there is no peculiar smell, and the space is large. The headquarters is heaven, and I was unexpectedly promoted. I slept very well!

The transportation of the hotel is very convenient. It is within 6-10 minutes' walk from the subway or the train station. It is also very convenient to walk to other attractions. There are also many restaurants nearby. The hotel is also considered clean. The breakfast is not bad. There are not many choices, but they are all basic Food saves time compared to going out to eat. The staff at the front desk are also very good. The only bad thing to say is that the sound insulation of the room is a bit poor. You can hear the sound when you open the door and go in and out of the next room. The corridor lights in the room will automatically turn off after 10 minutes. This is not good, every 10 minutes To open it again by myself.

Upscale hotel , great vibe , good breakfast . Pricing on somethings great value some things completely opposite. Amazing spa/pool relax area. Room was nice updated and big .

The hotel is close to public transport and many main attractions. It is modern and clean. We tried the breakfast and it was good too. Only it was very busy for the spa facilities and it was difficult to get a spot.When you are out and about exploring Rome and do not know when you will be back ,it is difficult to book a session.We were not so lucky.Book well in advance.

Do not go here. If it’s the last thing that you do, the shower was broken the spa is not even a real spa. The water in the jacuzzi was cloudy and it was located in the basement. It was very dirty and had a weird smell. The sauna was moist like a high school locker room I was very scared to sit in it. Salt room, more like lights LED lights behind a plastic screen with garden rocks jabbing my feet with lawn chairs facing the wall. We were told we were getting the upgraded suite come to find out it was on the first floor with a view of a concrete wall. TV wasn’t working. The shower head was messed up which resulted in water spraying everywhere. The staff itself was very helpful by holding our bags until we returned for a flight after checkout. I do not recommend !

Hi there, I was staying in 306 from Oct 27-29 I just want to express how upset I have been with my entire stay here at your hotel. This would be the first time I have ever complained about any business of any sort. First off I did not get a response from anyone in regards to a transfer from the airport to the hotel. I was still in Madrid when I emailed in regards to a transfer. I waited 2hrs with my daughter at the airport to even be able to get a driver to accept to take us to the hotel. 2nd upon arrival the room itself was not even close to a 4 Star Standard. There was hair from the previous stay and food crumbs in the sheets. Even used clothes was still in the room. Also had we known earlier that there was blankets available, we wouldn't have used our sweaters and jackets as blankets. Even the sink in the washroom is clogged and doesn't even drain properly. 3rd I just simply could not sleep anymore. My last night here, My 10 year old daughter and I could not sleep due to the arguing and domestic assault occurring outside and inside the hotel. I have video footage from this evening/morning. Had the police been contacted sooner, guests wouldn't be complaining about these other guests arguing, punching, slapping, choking, and screaming throughout the hotel. I personally even went to the suite itself to help the situation as it was unbearable to let it just pass over and just sleep it off. I just simply want a refund. I hope to hear from management.

The hotel was not the hotel in the pictures, it was a different building down the street that had no reception or amenities. Would not have booked if I new this. We had to walk up as the elevator looked unsafe. Also, we asked the front desk for a additional pillow as we each has one small pillow, they would not provide.

outside my room was i think human mess on the floor, came back with bed bug bites, spa useless as over booked, breakfast great but 7.30 start so no use if you book early trips (pompay) , staff uninterested. Worst hotel i have ever stayed in.

Good location. Disappointing room, staff, and customer service. Would not recommend. Not 4 star. Definitely don’t stay Sunday (no manager, limited in hotel food options).

A little pricey for what was provided. Simple things like box of tissue unavailable. Staff was adequate but not what I would consider friendly. Steam sauna didn't work. There were no towels in the spa area. Roof top was closed. Bed side lights annoyingly would shutoff automatically after ~15mins and had to be turned on again constantly. It was just an accumulation of a lot of little things that were disappointing. We actually cancelled our reservations when we returned to Rome after visiting the Amalfi Coast and rebooked another hotel.

Stayed at the hotel for 4 nights. Hotel is good, but the fourth star is flattering. Breakfast is rather limited with no renewal from day to day. Location is excellent in the centre of Rome with easy access to almost everything including public transport.