Rostock: 56 hotels found

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Latest Hotels Reviews for Rostock

Hotel Neptun

Hotel Neptun

4.3/553 Reviews
If you think this is a 5-star hotel then you've never stayed at a 5-star. Location is great, right at the beachfront. Everything else is mediocre at best. The rooms and balconies are tiny. Some of the employees were really lovely, others were obviously very annoyed by the guests. My wife was treated in a really rude way by one of the employees at the receiption, so she asked for the manager (first time ever she felt she had to do that). The explanation she got from the manager was that they they are aware of that persons behavior, but are short on staff (fachkraeftemangel) and therefore they cant afford to reprimand them. Except for the rooms (renovated), the hotel looks dated, but i guess their focus is on old people which probably like that style from back of the days of the German Democratic Republic (DDR). Overall, i felt like in an overpriced 3 star. Also, bathroom has a large peephole so you can watch from the room whatever the person inside is doing. Swimming Pool has a sewage problem and a slightly unpleasant odor.
Yachthafenresidenz Hohe Düne

Yachthafenresidenz Hohe Düne

4.3/550 Reviews
All in all nice resort with an interesting location on the Ostsee coast. Nice architecture and comfortable rooms, offers spa program, boat renting, has a nice restaurant and bar. It would get better rating if not prone to incidents with customers. You may end up being truly frowned upon if you arrive to breakfast lately or if you enjoy it too much and stay too long and approach the time when the breakfast ends. Usually an older blonde, thin lady wearing a medical protection mask shows up frowning and warning you about your 'misdemanor'. Also, an senior male receptionist (called Uwe, I think) insisted on paying accomodation fee although it was already paid (prepaid by a tourist agency which did the booking for the room). Upon he was politely asked to check with the manager, he simply said ”No.” I was shocked by such a reaction, as it was impossible to reach hotel manager in such a high-end (or supposed to be a high-end) resort! Only after his more approachable colleague, Ms. Carrillo Gomez interventioned, a senior staff member was somehow found and the matter luckily resolved in the last minute for me to catch the train for returning home... So a word of advice: 1) Do not pre-pay for the room, you may be scammed into trying to pay twice 2) If you do, print out the invoice and remind the staff tah you paid for the room every day 3) Avoid dealing with Mr Uwe 4) Wash out the bitternes of possible hostile interactions at the hotel bar

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