Popular Rottanak 4-star Hotels

My second night at Classy Hotel was very good, but not the first night which was really bad -- the air con was not strong enough, and because of a thick comforter, I had a very difficult night, not falling asleep until early in the morning. The twin beds were also very uncomfortable. The next day I was moved into another room, and the air con was very good and the large bed very comfortable, so I slept quite well. The hotel manager later told me that some rooms have weak air cons, which they are fixing -- but why put me in a room with a weak air con at all? In any case, the breakfast is good (though a few too many pork choices), with excellent coffee. And the large swimming pool is nice. WiFi is excellent, the location is great with many eateries nearby. Even though my first night at Classy Hotel was not good, I will likely stay there on my next trip to Battambang -- as long as they put me in a room with good air con and a large bed.

This hotel is very comfortable and clean. The room is excellent, so big with a lovely bathroom. The fridge in the room is huge with a good size freezer on top which makes ice cubes very quickly. Pool was nice but not to many lounges. Breakfast was reasonable but they need to get a proper toaster not just a oven that warms bread. The yoghurt that is put out for breakfast needs to be on ice or kept in the fridge and you ask for it. We stayed for our anniversary and the room was done up beautifully. Thank you.

Good hotel for a stay in Battambang. The price was great for the accommodations. The service was good, the staff was friendly and the location is near the riverside area. I did not eat at the hotel, but did eat at some nearby places that I liked. Gloria Jeans Coffee is just down the street from The Emerald BB. I ate at The River restaurant by the riverside in Battambang, which is relatively close to The Emerald BB Batambang.

Accommodation date: 23-Nov-2019 (1 night only) Positive: The whole room, including bathroom, is clean and the wifi connection is good. What I love the most is that the balcony faces the river which is quite refreshing and does not make me feel stuffy at all. The hotel is located in the city center which is so convenient and if you are travelling from Phnom Penh, you may ask the driver to drop you near the bridge which is only about 850 m to the hotel. You do not need to cross the bridge or ride until you reach the transportation company at all because most those companies are located at least 1.5 km from the hotel. Negative: The pool area is quite old and not very clean and the male staff does not really friendly. The sky bar is quite crowded sometimes and most of the customers there are not staying at this hotel. Some tips: There are Grab and Passapp (online transportation) available in the city, but it is difficult to find during night time, from 9 pm onward. Also, make sure NOT to hold your phone or any valuable items carelessly during the ride because thiefs would grab it.

The reception staff upgraded our room without extra charge as I preferred not to be on the ground floor,thank you very much! The room is constructed in Khmer pattern, solid wood and well designed, with a large bathroom The whole hotel architecture is lovely with a beautiful garden and a clean pool. The bar has an extensive drinks list and the cooked breakfast is superb. We also had tasty, freshly made dinner twice and it was delicious, under the moonlight, with a view over the garden. The owner is involved and everything runs smoothly.

A couple of small gripes to start. Our room A02 had a floor level bed on a raised platform. Not ideal for two fifty somethings.!! The bathroom shower drainage had its own special route but the non slip floor dries off quickly. The positives - hotel was well located with only a ten minute stroll over the bridge to the centre of town - a nice sized room next to the pool within a lovely garden setting. The pool beds were also very good and pool towels supplied. - a good set menu selection of Asian and European choices for breakfast - we ate two evening meals in the bar/restaurant area which were delicious, both of which were made up of Cambodian local dishes. The real positives - The Staff !!!! Absolutely outstanding service from everybody, from the team on reception organising laundry, extra keys, booking of bus tickets etc to the lady serving breakfast with a smile and freshly cut flowers, to the two girls running the bar / restaurant of an afternoon and evening who were a delight to interact with. Their smiling faces and willingness to have a laugh and a joke with us made our nights great fun. The only miserable person we came across was I believe the actual owner who spent her time patrolling the premises, checking what was going on. No acknowledgement or eye contact made with her paying guests. She should take a leaf out of her staff's book on how to interact with customers. Overall, a great stay. Thanks to everyone concerned.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car.