3-Star Hotels in Rotterdam

We stayed at The James for 5 nights in the middle of July. It's a nice hotel - centrally located that' s walking distance to the train station, restaurants and attractions. The room we stayed in was a good size and nicely appointed. As part of the package we had use of 2 bikes for a full day. We took the bikes out on July 19 for a ride around Kinderdijk, which was about 20km away by waterbus. One of the bikes felt sluggish from the start but we attributed the problem to underinflated tires. Unfortunately, that wasn't the issue. It was making a loud pinging noise when it was put in reverse as in backing out of a bike rack on the ferry. The pedals were freewheeling as soon as we started riding when we came off the ferry. I emailed the hotel about the issue immediately but didn't hear anything back for over half an hour. A local pointed us to a bike shop 2 km away and off we went. This was the hottest day (39 C) the Netherlands had experienced in over a decade and we had almost 60 km to cover, so we wanted an earlier start. By the time the hotel emailed us back we were already at the bike shop getting it fixed. There's simply no way that we'd wait another hour or 2 for the hotel to send help. The mechanic was so disappointed with the bike's condition that he said the hotel should pay for the repair and that they may call him if they had any questions. The front desk told us their bike supplier would likely pay us back for the repair but 3 weeks later we're still waiting. The point is: I took the bike from the hotel, not their supplier. Any reasonable hotel would compensate their customers and deal with their supplier on their own. I'm not going to get too upset losing 35 euros but this shows how terrible customer service is with this hotel. You may stay there and it should be OK as long as nothing goes wrong.

Booked this in a rush without checking TA - big mistake. On checking in the staff (who were the only positive) handed me some ear plugs !. At this point I considered walking to another hotel (should have done). You will not get any sleep here - with earplugs in the street noise was almost bearable (soft thudding of the nearby club) however the paper thin walls internally meant you could loudly hear other residents - I’m a heavy sleeper and was woken up at 4:45 (after finally getting to sleep at 1) - now this didn’t seem to be loud partygoers, just people talking relatively loudly managed to wake me up with earplugs in !!. WiFi/tv etc all fine, no air con so hot, but the other thing was I read these reviews before I went to bed on bedbugs. To be clear I didn’t see any - but to mitigate I slept above the covers with a long sleeve T-shirt. I do have a bite on my ankle but that may be a mozzie / happened elsewhere. This place is only fit for people on a big night out - get smashed, pass out on the bed, leave as it is in a great location. Anyone else heed the above - harder to enjoy a great city with no sleep.

The location of the hotel is great, walking distance to many sights and shops as well as the metro and tram if you want to travel further away. The rooms facing the canal have a nice view but it's a shame the windows are small. There is a good car park next door to the hotel but hotel guests get no discount for parking there (24 Euros per night). Rooms are on the small side but fine for a couple of nights. They include a safe, which is nice to have. The hotel is not cheap, though. Around 200 Euros per night (without breakfast or parking) for a basic hotel chain like Ibis is quite steep. For that money, the hotel should at least make sure the curtains are not full of holes! They don't seem to have family rooms either, so families have to pay for two rooms per night.

My experience in this hotel was really nice. It's located near the city center and the metro station and you can practically have everything you need (supermarkets, shops, food) within a few minutes on foot. All the stuff is really kind and helpful for anything it may occur during your stay in the hotel. Breakfast has not a big variety of drinks and food but it's still really good. My only complaint about this hotel is that there is no fridge in the room, which you really going to need if you are staying for more than 5 days. All in all, I really enjoyed my stay in days inn and I would definitely visit this hotel again.

Hotel is near to central train station. Walkable to attractions like Rotterdam waterfront and the Cube House. Close to all amenities such as shopping streets and food establishments. Room is clean and comfortable though not a big room but good for a couple. Breakfast spread is limited but sufficient to fill your stomach with nutritional food early morning. Good and we had a wonderful stay in the hotel.

Hotel facilities are quite old Good location, very close to the market and the cube house and the old pier But I won't choose the same one next time

It was an amazing stay. Everything worked properly and the personnel is great. Additionally, the place is greatly connected with other parts of the city and especially with the train station (Rotterdam Central), which is a valuable attribute for those commuting for business purposes.

I really like the feeling of this hotel. I like the wallpaper, furniture and furnishings of her home. The bed is very comfortable. The bed is clean and comfortable. The four-person family has a double bed. The twin beds have a water heater and a coffee machine. Room 2 can sit in the beautiful courtyard with a cup of coffee on the first floor. Great experience

We booked 2 nights at this hotel coming from Germany. It had a super convenient location (only 2 tram stops from central station) upon checking in we paid €26 plus €20 key deposit to park the car for 2 days, the car park was about a 4 minute walk from the hotel. Rooms: The room was large and clean, missing cups for the coffee machine and also didn’t have a safe as advertised so I had to carry the valuables around all weekend, also you were not able to lock the hotel door from the inside. The bathroom was large and modern and had an extractor fan that didn’t work. The cleanliness was top marks from me. Noise: I appreciate it was the weekend so some noise is inevitable, but the noise went on until 3am because every time someone entered the building none of the doors had a quiet close on them, they just slammed shut. We were situated on the ground floor and you could clearly hear the people above moving around and using the toilet (possibly due to the fact that all bedroom floors are Lino and not carpeted. Breakfast: I only have positive things to say in regard to the breakfast as there was a good variety of fresh foods for everyone. Checking out: Upon checkout we got the car and drove back to load the bags. When giving the car park key they said we hadn’t paid any deposit (see above) and asked if we had a white slip! We didn’t as nobody gave us one (Make sure you get a white slip) so we had to stand and keep our strength to get the deposit back. Overall: Not my style of hotel, the online pictures show it in a much better light. Super convenient location. Better hotels near the harbour for the same price. I wouldn’t return but I will say it was an experience.

A very pleasant airport hotel, very simple rooms and service. Late check ins available and good quality breakfast, which was served in their sister hotel across the street. My only criticism is the beds are very soft and the mattresses move around as you sleep, I almost fell out of bed as the mattress was overhanging the base!