The front desk people were excellent. They were friendly and efficient despite technical difficulties. They were quick to help solve our need for new towels. Traveling with young children wasn't an issue for safety. I appreciated that even though the hotel was full, I was not bothered by noise. Directions are needed for the television. Tell me how to quickly get programming for children! There was an odor on the way to the pool and the pool is small...sadly it was later at night that we looked at it too and it didn't look open even though it was near 100 that day. We would stay here again when visiting family.