Novotel London Greenwich

Facilities: The air conditioner switch was broken. No one repaired it after three days of reporting, so I had to repair it myself. The washbasin is clogged with water. Hygiene: For five days, the sheets and quilts were not changed. Environment: The transportation is quite convenient. It takes five minutes to walk to the subway. Service: Except for breakfast and breakfast restaurant service, which is very good, everything else is a mess. I booked a queen bed and two sofa beds, but ended up with only one queen bed and a sofa bed. Would not recommend staying at this hotel.

First of all, the front desk of this hotel is *** ******. After I checked in, I sat in the hotel lobby early to wait for the check-in at 3 pm. There were many people waiting in the lobby at the same time. Before 3 pm, the front desk ** checked in all the other waiting people and also checked in the newcomers. The front desk ** only refused to check me in and was arrogant. Is it because I am different from other people in the lobby and I am not white? I asked her and she ignored me. 2. The sheets of the hotel are really dirty. The service staff only remade them during the few days I stayed there and did not change them. Look at the stains on the pillow in the second picture. They were there as soon as the quilt was opened. 3. The switch of their hot water kettle is broken. If you want to boil water, you have to turn it off manually, otherwise the hot water kettle will keep boiling until the water is dried up. I have never seen such a hot water kettle. The hot water kettles of other hotels will automatically switch off after boiling, but their hotel obviously will not. 4. The flush button of the toilet is also ** broken! On average, you have to press it four or five times before it will give you some water to flush. In short, the hotel is worth more than 1,000 yuan, and the experience is only worth 200 yuan. The service is negative. I will never stay here again. By the way, I saw a huge ant crawling on the cheese in the breakfast! I am telling the truth. I am disappointed!

很好的酒店，靠近公園

For a family of four traveling, there are train and subway stations nearby in just 2 minutes' walk. The bathroom and toilet are separate but the toilet lacks hand washing facilities. The bathroom has a tub and bathtub. The equipment is a bit old, but the price/performance ratio is relatively high. The waiter can communicate via WhatsApp messages, and the reply is not too slow!

It is very inconvenient that there is no phone in the room. You have to go to the corridor to call the front desk to contact the front desk. The room design is unreasonable. The toilet and the washroom are not together. There is no sink in the toilet. The wardrobe is very small. The hangers are fixed in the wardrobe and cannot be taken out. The hair dryer is also fixed under the desk and is very shabby. It seems that all the guests who come here are thieves. I really can't understand what is there to steal from the broken hangers and broken hair dryers. The sofa bed can be unfolded, which is a highlight. There are not many varieties of breakfast, but the taste is delicious. It is at most 100 meters away from DLR greenwich. Just go straight and turn left after exiting the station. It is 1.2 kilometers away from Greenwich Gardens and Observatory, a 15-20 minute walk.