Smith and Western

An unusual place to stay but a good value & perfect for me. I was on a road trip in the UK and this was my first stop. The hotel is ancillary to a Cowboy & Indian themed restaurant. I arrived before 3pm and had no trouble parking in their lot. A restaurant staff member checked me in and showed me to my room. The room was spacious and the bathroom modern. All the rooms were themed and named after Native American tribes. I was taken aback by that. At least there was an educational statement about the tribe on the wall of my room. The room had a fridge as well as coffee machine and kettle. There was no AC, but a small fan had been provided. The wi-fi worked fine. Reception is not 24/7 — no staff are on site from about 12am to 6:30am. There’s a side door accessible using a fob attached to your room key if you’re coming or going after hours. It sounds like the rooms are always filled in advance, so no need to worry about being there alone. Breakfast was included and one could pick from just about anything in the breakfast menu. The only drawback staying there was that music blared from down stairs until about 11pm so I couldn’t sleep. The location was great. There’s a Sainsbury and Lidl right there so I could stock up for the rest of my trip. I was also able to walk down to The Pantiles which is close by. If you’re traveling with young kids this is probably a fun place because of the western themed restaurant (think saddles as barstools).

Overall good. Half and half on service, first night great, second night different person looked bored at being there. Shower fittings cheap barely hanging on wall.

Very comfortable and great value The Rooms are spotlessly clean and have everything you could need. Very comfortable and good size room. I liked the Western theme. Breakfast was prepared freshly and was a very good size. Very good all round and good value

Amazing themed rooms, very clean m with crisp white cotton sheets, and very comfy bed and pillows. Powerful shower and fluffy towels. Breakfast choice was amazing, cooked to order , very hot and tasty. Staff could not have been more helpful, requested more tea and milk sachets, bought to our room with 5 mins and asked if we would prefer fresh milk! Lady serving breakfast was lovely, very helpful and friendly Definitely stay here again

Stayed at the Smith and Western Tunbridge Wells so that I could visit family. stayed 3 nights as a solo guest. The food was great, the service both helpful and cheerful. My room was clean, comfortable bed and a lovely shower room.

What a lovely quirky place. It was great to see the old railway station still being used and the building enjoyed. The room was spotlessly clean and the bed incredibly comfortable. The decor was fantastic and we loved the lamps in the room. Everything had been thought about. There was a Tassimo in the room as well as a kettle with tea, coffee and hot chocolate on offer. Also 2 bottles of water for the evening. The room was equipped with an iron and ironing board, hairdryer and even a fan. The bathroom was clean and the shower powerful with plenty of towels. The following morning breakfast was delicious and the baked eggs and hash was divine. There was plenty on offer from cereals, jiuce, bread, croissants and a large choice of cooked breakfasts and of course endless tea and coffee. The staff throughout the whole stay were attentive and welcoming and we had a throughly enjoyable stay. The only thing I will add to the review is that the accommodation is above a bar *(which closes at 11) so you will hear the country music playing but this did not bother us at all. Parking also on site First class stay and we are already planning on coming back. Thank you