Hotels near FOYER DE CHARITE, Rufisque

On the date of my arrival (May 20, 2024, at 8am) the receptionist who attended to me was rude, rude, unavailable and very aggressive. She did not provide me with information regarding access to the room, she refused to insist on my payment via Visa credit card, she refused to clearly write her name so that I could report her bad behavior. The room I stayed in did not correspond to my reservation instructions through HRS (from the World Bank), it did not have a view of the sea or pool. The mattress was extremely soft, without comfort, which prevented me from sleeping well, I needed a more rigid/orthopedic mattress, as I was at work and it is very important to be able to rest well and wake up without back pain. It was not a pleasant experience at all.

I’m in two minds about this hotel - there’s a lot of great aspects but equally a lot of improvements needed. In the days leading up to my stay I tried to reach out for assistance with transport from the hotel, but unfortunately there was no response to email and difficulty with English over the phone. Fortunately taxis are easy enough to source at the airport but allow at least an hour, and my return took two hours in peak traffic. Checking in was an easy process with staff on hand to help with luggage despite it being an early hour of the morning. Staff were friendly and quickly explained the facilities and although it felt a basic affair it was quick. My room was on the same level as reception and was listed as a Superior Single room. Fortunately this didn’t equate to only having a single bed and the room was pretty spacious. With a tiled floor throughout and effective air-conditioning it was a cool room despite the hot weather and with a separated living area by a step it would be a comfortable space for an extended stay. There was a large desk with kettle but only a single coffee sachet provided, which felt tight despite the single occupancy. There was a large bottle of mineral water however. The TV was wall mounted opposite the bed, a decent enough size for the room but with rather poor picture quality and only a single channel in English from the US. The selling point for the hotel rooms has to be the sea facing views though, along with the balconies. This is a nice space with the seats and the sound of waves crashing on the rocks below a great feature, although I’m not sure I’d feel so relaxed during stormy weather! The bathroom was an okay space with plenty of storage space around the sink. Again, only a single item of each toiletry was provided, and none of them seemed to match, but there were enough towels of decent enough quality. Bizarrely the toilet seat was too small for the actual toilet and there was no form of door or curtain on the shower which made it feel a bit of work-in-progress area. The shower head was good, but with very sensitive temperature control and inconsistent heat, but at least a large unit. Overall it was a comfortable enough room. There were some bugs which could be found, small within the lower living room area, some larger hiding in the gaps around the wardrobe, but not something which couldn’t be put to the back of the mind. A lot of the decor appeared to be water damaged and was really due a touch up, both within the bathroom and main bedroom ceiling. Housekeeping weren’t always the quietest in the morning, but they always observed the privacy sign and there was zero noise from the adjacent rooms. On the lower level is the restaurant, and below that the bar. Both overlook the ocean but have very limited seating outdoors. The air-conditioning inside is very effective and the staff all very friendly, but somewhat limited with English. With the lights off during the day it didn’t always feel the most cosy

I had a problem with my visa when arriving at the airport so I was not able to left the customs/airport and I informed the hotel, and they refused to help me to cancel the reservation which was just for 1 night due to connecting flights. Then no support for the customers so will not consider this hotel for other occassiobs

The hotel is surrounded by the sea on three sides, and it is very good for vacation and leisure. You can see the sun rising on the Atlantic Ocean... There are a lot of eagles here. Whether hovering, swooping or perching, eagles will make you remember them with a special call. The service is very good, the breakfast provided by the hotel is very good, the pool is also very good, the service is great

The reception building is above the ground, the guest rooms are below the ground, and the sea view room is developed on the cliff. There are airport buses that run every 2 hours. But it's not free. One bus costs 20,000 West African CFA francs, and the other 35,000. We leave at 5 o'clock and drive to the international airport for one hour. I don't know how much it costs to get to the airport. Turn right out of the gate 100 meters and there is a shopping center with a market operation inside, and there are boxed lunches and grilled chicken for sale.

We were blown away by how nice this place was – a veritable oasis in a busy, noisy city. Very trendy and modern with a laid back vibe and African feel. The location in Ngor is great, close to many points of interest, with lots of restaurants and convenience stores located within about 5-minutes walk. The hotel staff were all great, very friendly and welcoming with good English. The rooms are all individual chalets with private courtyards set in African gardens – plenty of privacy. Our room was spacious and modern with all the amenities you’d expect – AC, coffee maker, fridge, TV, hairdryer, etc. The Wifi internet was super fast and we enjoyed the complimentary nuts and coconut cakes. Great bathroom/shower, plenty of space. Everything was clean, comfortable, and quiet. We were surprised to find a relatively well-equipped gym on site, complete with 3 good-quality cardio machines (elliptical, bike, & treadmill), a small selection of dumbbells, and a plate-loaded multigym/safety rack. Also a few benches and other odds and ends. We had some great workouts here. The pool and restaurant are very attractive and trendy. We enjoyed our excellent daily poolside a la carte breakfasts, and ate an evening meal here as well – excellent burgers! There are a few friendly felines roaming the property as well. Overall we had an amazing stay and can’t really find anything negative to say. We would love to stay here again and recommend it to other travelers.