Ruidoso Lodge Cabins

We have gone to Ruidoso Lodge Cabins every year for 20 years. We had a reservation for July of this year 2024 and had to cancel 1 month before going. I notified the management and they assured me our deposit of $684 would be refunded because we were within the 2 week cancellation timeframe. I have called, emailed multiple times. We have yet to receive and refund and now we are leery of ever making a reservation there. So sad because we always loved going there. They SHOULD refund our money.

Wow, I would really like to give these cabins a 5 star. So many things about them were really good, and enjoyable. But I'm just unable to. Here goes: Pros - 1. location is great. outside of town just enough to feel miles from all the noise, but also not too far that it takes too long to get there. 2. Reasonably priced. They weren't the cheapest or the most expensive, but overall, well priced. 3. Staff is really helpful. Pam made our check in super easy and fun! She should get a raise! 4. Clean and well taken care of. Nothing really needed repairs or anything like that. Cons - 1. Incorrect pictures and/or information. FIrst off, the pictures of the cabin we rented, were not the same cabin that we stayed in. It showed it had a woodframe king bed. It did not. We stayed in cabin #22 and let me tell you, it's got a queen size bed in there. Didn't really appreciate being misled by the description of a king bed. 2. The other big miss, was the cabin we supposedly rented had pictures of an AC in it. But when we got there, there was no AC! We had a fan, but that was it. We had to open the windows at night and had the fan on high, but it was not fun to sleep in hot conditions. If you like it colder when you sleep, I would think twice before renting. Just really didn't appreciate the pictures showing an AC and the writing stating that it had a king bed when it wasn't.

We stayed in cabin 6 as we did last year. This cabin is great with a king size bed (very comfy), fireplace, small fridge, oven, shower and jetted tub. The grounds are beautiful with Ruidoso River running beside the cabin. The two ladies in the office, Pam and Chris, are friendly and helpful. Pam even helped us unload our vehicle and helped carry everything to the cabin. Love this property! We will go there again and stay in cabin 6!

We changed our plans at the last minute and while crossing into NM from TX I was searching on my phone for a place to stay in Ruidoso that was peaceful, clean, and allowed a dog. I came across the individual cabins for Ruidoso Lodge Cabins and while I still had cell service, my husband pulled over so I could call to try to get a reservation (it was 5pm and the office closed at 6pm). I spoke with Chris who was incredibly helpful, kind, went above and beyond to make sure we had the cabin we would be happiest with, and even explained where we could eat that night depending on our food preferences. After discussing it with my husband (while still driving to the Ruidoso) we decided to make it a two-night stay because we were certain it would be a wonderful place based on how our interaction with Chris had been. A quick phone call right before closing and we were all set, confirmed, and had all the information we needed to get into the cabin on our own. The cabin itself was as-described, in a quiet little spot up the mountain, with adequate space between it and the other cabins. You could tell immediately it was a step above the other little rentals we had passed on our way to this one. It was beautifully appointed, clean, and perfect for our stay. If we go back to Ruidoso, we are definitely not staying anywhere else. Thank you Chris!!

Everything about the cabin was perfect. The setting on the river was pleasant and quiet yet close to town. We will definitely return.

The cabin was perfect for our spring break trip. The king size bed was comfy, the hot-tub was a treat for my achy muscles, and the fire crackling in the fireplace while we were relaxing was a great bonus for the snowy evening. We appreciated having the things we needed available so we could cook breakfast and dinner instead of having to go out. We loved seeing the wildlife that came to the cabin. We didn’t mind the wet, rainy, snowy weather because the setting was so peaceful and beautiful. We would love to come back to Ruidoso and stay at Ruidoso Lodge Cabins. It was a fun trip and we enjoyed our time there.

This place was amazing! Loved it and Pam was great ! We got to do something we have never done . Pet Deer . Take apples they will come right up to you Loved walking by the water . Loved the Brewery downshift nearby a must go to . Left the windows open to hear the water . There is a Restaurant nearby for breakfast that was good Penas place yummy .

We rented out 8 of the cabins with 8 different families. We were all relatively close together. If you have a big group be sure to rent cabin #10 - it was perfect for everyone to gather together, esp the adults while the kids played outside. Pam, the front desk attendant was very attentive to our every need. She asked us every day if we needed anything and went out of her way to help one of our friends’ little girl when she twisted her knee on the slopes. Pam made sure we had ice to make her an ice bag. Made lots of great memories on and off the slopes! Best place for families!

The only three things that could improve is…no power outages, more power outlets, and a cooling system. Other than that the stay was amazing. The shower was amazing, the bed was comfortable, and the jetted tub was out of this world. A great place to stay when away from home!