Trivelles Waterhall Country Gatwick Hotel & Airport Parking

Made a last minute booking to stay the night after touching down in Gatwick at night with a migraineq, not knowing how isolated the place was. Its was dark and eerily quiet to get to, room was without heating and the hot water kettle was rusty and peeling. Still for the price, a very decent place to near the airport that offers a phone to directly call for United cars shuttl

Brilliant little place had the basics not much else but nice clean bed to sleep and nice view of the approaching aircraft at Gatwick. Little bit of mold in the shower but not so bad it was the end of the world. Nice and friendly staff and tea and coffee provided.

Originally booked this hotel in a rush. Needed something close to the airport. But no one was on call 24/7 so we had to talk to a houskeeling worker to be able to store our bags. Ended up that we were at the wrong trivalles the whole time but the manager at the desk helped us out and thankfully had a room available. Great for a nights sleep, not for a long stay.

Stayed twice in the last couple of weeks. Idyllic location, rooms were extremely clean and staff were welcoming and friendly. Would definitely stay again

Only gave one star because zero isn't an option. Room was dirty. Duvet had a large stain. Bed was about 3/4 of a standard double (I would guess 4 ft). Bathroom dirty. We came down to breakfast to find absolute!y no staff. Another couple pointed out that the milk in the small fridge was curdled and no food anywhere. Tried calling hotel contact number given but it went straight to answer machine. Had to go into town for breakfast. Emailed hotel a week ago to ask for refund of breakfast cost (£13.98) and, perhaps unsurprisingly, have heard nothing. I have no idea how they have the review score they do IF they are genuine. Would strongly recommend staying away.

Be aware that unless you have a sat nav you wouldn’t find this hotel easily ,especially at night ,it is in a remote spot down narrow country lanes .We had a delayed flight so arrived late but we did ring to warn them . We arrived late and the person there told us breakfast was between 7- 9 am . The room was very small but clean although the bed was only y a three quarter size .We went to breakfast at 8 o’clock but were astonished to find no staff in hotel at all !! There was a small table top fridge with a jug of milk that turned out to be off and rancid ,there was no food for breakfast at all .There were cupboards under the dresser ,all empty ,another couple came down along with a single man ,we waited a while in vain . I rang the hotel number ,it was ringing in the locked tiny office ,went to unavailable.The front door was unlocked ,really weird !!Next time I will stick to the travel lodge in Crawley