The Captains Motel

We, a family group of 9 stayed 3 nights whilst attending a family Wedding in charming Russell that had been rescheduled twice due to the pandemic so had regular communication with the wonderful James and Wendy updating many changes. On all occasions, dealings were friendly, accommodating and prompt. When we finally arrived were made very welcome by Wendy and James, checked in and shown to our airy, spotless, roomy and tastefully decorated apartments, stopping to admire the beautiful gardens and outdoor seating areas whilst we casually chatted with Wendy. The beds were very comfy, nice linen and new pillows, kitchen was equipped with all the modern catering needs and we had a new large fridge freezer for all our self catering supplies which was a nice surprise. Bathroom was spotless clean, shower had great pressure and towels were good quality making our stay even more enjoyable. Well maintained property in great location about 8 minute leisurely walk to main town. We highly recommend to all looking for good value, relaxed atmosphere and an excellent base to explore historical Russell and beyond. Thank you, Wendy and James for your superb hospitality and professional manner. We'll be back!

We had a one bedroom apartment which was well equipped and very clean. The owners were helpful and friendly and looked after us really well. It was convenient for the town and local amenities. We were even met by a resident Weka who walked past us without a murmur!

We stayed for a couple of nights at Russell Motel. The accommodation was small but very cutely furnished with comfy beds and everything else that we needed. The hosts were so friendly and kind. Didnt feel like i met them for the first time. There is a small pool that is realh cute and the girls had a dip, although it was a cold day. The location is very close to everything you need. Would love to go there again considering that my fur baby was also welcome and they kindly offered to sit her while we enjoyed lunch at a restaurant. Thanks fo everything James and family

Long overdue for an update. For a family 2 bedroom unit, it’s small and cramped, there was barely any room between beds in single bedroom and the double room was much the same, the only heating was 3 small heaters, the lounge area was very cramped. Description of units is very misleading, The manager / owner was nice and accommodating with heating the room and lights on with us arriving late, and saying hi when we did arrive. For less money you get a way better 2 bed apartment in paihia.

The room was clean and had everything we needed e.g. microwave, milk in the fridge, coffee, wine glasses. All credit to James and Wendy for having a folder of local information for us to read. The King sized bed was great and I had a great sleep in it. I liked the two pillows. We appreciated having two fans in the room as it was humid. It was a shame we didn't get to check out the pool.