Best Hotels near Akai Kutsu Park, Rusutsu

This time, I signed to South Wing on the tour I asked for at JAL. However, it was very inconvenient that the front desk on the South Wing side was not vacant and all procedures had to be done at the front desk of the North Wing. The bus departs and arrives on the north side, so it's better than the other side ... Some girls start meetings in the corridor at night because they are involved in a floor where high school students travel together. It's such a time when I have something to do at the front desk, but I told you on the phone because I can't help it. The large communal bath on the south side is an old facility without an open-air bath, so every time you go to the bath, you will have to walk a decent number of steps. It will be an exercise. Similarly, most of the restaurants are on the north side (hereinafter omitted, this time I used the massage in the hall as a couple, but my arms were quite well healed.

I had reservations for 2 rooms for a group of five for 3D2N on the 3rd week of December 2022. While the property is well kept and ground were impeccable, the check-in process is the worst experience I ever had in all my stays with the Marriott group of hotels since the 90s. It took an hour & 15 min to check-in, all because of some cultural pride of not finding the right people to do the job right from onset: at the drop off at the bellhop to billing at the frontdesk. The bellhop was a tall young Japanese lady who could not speak English at all. I was attempting to walk to the frontdesk as there were 2 coaches off loading guests simultaneously & I did not want to be caught with this large group of ten or more tourists. She refused not once but thrice with her out stretched arms to stop us from proceeding to the frontdesk with our luggage. Apparently, on highsight, she thought we were part of the other group & wanted to contain and corral our luggages. I gave up 😖 & regretfully let her & her co-workers take our 7 pieces of luggage. At the check-in, a young male bellhop assigned us to a senior looking male frontdesk staff who could not speak or understand English very well. It took him a while to get the paperwork done & when presenting the bill to be paid up full, it did not match the reservation booking which was a significant amount. It dragged on for another 20 min going back & forth with him. Using google translator helped a bit but again he could not reconcile the booking … I had to demand for our check-in to be handled by someone who could speak English but he refused & continue trying to communicate to me in his poor English. I had to raise my voice for help; kept asking him to let another senior member to assist us. Which caught some attention eventually. Fortunately, a young French lady who speaks Japanese & English, ironically was assigned to Japanese guests 🙄 came to our rescue. By this time, 45 min has elapsed, my family by then discovered our luggage has gone missing ! The silly bellhop tall Japanese lady who cannot speak English had grouped our bags with the larger group. She wanted to do her job well BUT did not understand there we were not part of the other group 😡 So silly way to run a simple hotel operation. Any attempts to ask any on the non-speaking Japanese staff to get an English speaking failed. It had to do with some silly cultural pride of not being competent to do their job that created this stubbornness and refusal to get an English speaking staff. Why 2-star rating instead of 1-star only because the English speaking French lady staff helped me to bring the billing attention to the duty manager who apologized for the delay & he resolved the billing issue eventually. Take note, I just stayed at The Westin Las Vegas a month ago in November & it took less than 5 min to check-in. What a stark contrast between this Westin Rusutsu & Westin Las Vegas. Shame that this winter ski resort bearing the Westin brand had

I can describe it with a perfect experience, the environment is good, clean, the room is fully furnished, the children like it very much.

Nice stylish condo-styled hotel with full in room facilities (cooking, washing machines, dryer etc) which is really gd for long stay. Suites are big & spacious, awesomely clean & superd decor. Onsen is decent & gd for a quick dip but a little small if compared to noborebetsu ones. Ski area is outstanding with ample storage for ski gear. Truly ski in/ski out resort if u can ski wel as you can hit the slopes once you're all geared up. For beginner, u hv to carry your ski gear & walk down the slopes or walk indoor cutting thru the connected walkway to the main rusutsu hotel. Conclusion, will love to stay here again & for longer duration...😀

It was my second stay this year at the Penthouse. Originally the location and facilities were excellent, and there were many disappointing parts in terms of service, but this time the service was considerably improved. There were still some parts that didn't feel like high-end customer service, but it was considerably improved and I was able to stay comfortably and comfortably. I would like you to put more effort into employee training. For most of our guests, a stay at a resort is a memorable time in their lives, so please make sure that all employees are aware of this fact and provide heartfelt service.

The location of the hotel is both an advantage and a disadvantage. The advantage is that the hotel is located on a mountain, with its own ski resort and beautiful scenery on the top of the mountain. The disadvantage is that transportation is not very convenient on the mountain, but it is no problem for people who drive by themselves. We drove ourselves. We left the car in the hotel parking lot, and we could walk directly into the hotel from the parking lot, which was very convenient. As soon as I walked into the hotel, I was attracted by the scenery of the hotel's floor-to-ceiling glass. The vast white snow outside the window was very spectacular. Before check-in, the staff was very enthusiastic to help us carry our luggage, and then took me to the lobby to sit and wait. During the process, I was given a welcome drink, which tasted very good. The whole check-in process was also very fast. The husband forgot to bring cigarettes. , Fortunately, the hotel has its own store where you can buy various daily necessities. The hotel has an outdoor hot spring, a ski resort, and various snow sports. We have tried them all in the past two days. It is a very relaxing hotel. It also has a massage and a spa. Unfortunately, we can't even get an appointment for a massage. This hotel is very suitable for families and families. The only thing I have to pick about is that their breakfast is not very tasty. The Japanese breakfast is better than the Western breakfast, but the curry rice in their room service is very good. I think staying in a hotel like this at this price is already very cost-effective👍🏻I will stay here again next time.

Japan is one of a very small number of countries where I consider hostel-style accommodations. The Grand Cabin Rusutsu did not disappoint. I stayed in their shared room, in the style of a simple capsule hotel, with shared bathrooms and other facilities (there are also 'private' rooms but I believe they all share the common facilities). The capsule is quite private, with your own individual blind, a light, one 110V and one USB (A) socket; see attached photo. Shared facilties are impeccably clean (no idea how they do that). Surprisingly, although I was in a room with 19 other people, everybody was extremely polite and considerate. Most of the time you barely heard that there were other people around. The staff is very nice and friendly. Shuttle goes 3 times in the morning to Rusutsu resort (8,9,10am) and back 3 times back (I always took the first one, at 4pm, not sure about the other times). The Lawson conbini 2 minutes away is super convenient for food etc. There is a restaurant on the first floor which is open to the public. This is the 'grill your own meat' style. I tried it once and it was OK. I was the oldest guest (by quite a margin) but I did not feel out of place. Had nice conversations with some of the others, about half from Asia (various countries) and the other half Westerners (Aussies, Canadians and a single American). Costwise, it is an enormous bargain compared to the Resort itself. In particular of course for solo travelers. If I come back to Rusutsu I will for sure stay there again!

Service is the worst among all Hilton hotels i visited. Not enough staff and most of them are either inexperienced or not trained! An experienced ones are not welcoming at all and just talking among themselves on the concierge desk. Shuttle bus also delayed and not showed up according to the schedule provided. Room is old and TV channels are all domestic ones only. Restaurants don’t have proper wine menu and staff have no knowledge about wine /sake. Good thing is the location, next to ski slopes and niseko village.

　Go Toキャンペーンが延期となり、札幌近くで静かに年末年始を過ごせるホテルとしてこちらにしました。 　洞爺湖温泉の湖を挟んでほぼ反対側にありますから、本当に静かに寛げました。周辺にはコンビニも一軒だけしかなく、観光客もほとんどいません。 　だからこそ新年の初日の出を部屋風呂から見たいと考えたのも理由の一つでした。 　今年は数十年ぶりの寒波が来ており、札幌も吹雪のようでした。太平洋側に近い洞爺湖で、雲が流れましたが、私は大浴場の露天風呂から初日の出を見ることができました。 　TripAdvisorでのホテルの口コミによると部屋付き露天風呂で、評価が分かれていました。確かに外から見えますが、まず人のいない寒村ということ、湯着が用意してあることで大丈夫かと思います。それよりも寒気の夜に冷たい月を眺めながらの入浴は別格の気分を味わえました。 　海外資本のホテルなので、日本の温泉ホテルとは違うことを予め理解しておくと、リラックスできて素晴らしいです。来年の年越しもここで過ごしたいと考えています。 良い点：①スタッフのホスピタリティー、日本人スタッフが増え、適度な距離感が素晴らしく感じました。私たちは2泊しましたが、スタッフの気持ちの伝わる言葉かけに気持ちが和らぎました。 ②食事はディナー2泊とも和食でした。出汁のきいた味がとても美味しかったです。メインの道産牛は昨年秋にニセコヒルトンでいただいたものと同レベルの美味しさでした。札幌の円山近辺だと10,000円前後のコースに値します。 　朝食バイキングはるほどです。 ③大浴場の大きな窓と湯温のぬるさが、のんびりと洞爺湖の風景を楽しめました。 ④冬だとニセコにもルスツにも近い(冬の中山峠はスリップ事故が恐いので)です。どちらもスキーシーズンに2食付きでこの値段では、泊まれないです。 改善点：①大浴場へ行くには、一度、屋外に出るのと脱衣場が寒かったです。寒波のせいもあるでしょうが、吹雪いた夜に浴衣は厳しいです。 ②北海道の温泉ホテルに多いのが、レストランもスリッパ可という点はいかがでしょうか？浴衣で行きたいという方もいらっしゃるでしょうが、ディナーはせっかくの雰囲気が残念です。 このクラスのシティホテルでは、あり得ないのでしょうから。 ③部屋のレイアウトとして、ベッドの前に洗面台があるのは、日本人は慣れないかもしれません。特に私たちはトリプルベッドでしたので、冬の連泊だとスキーウェアでクローゼットも小さいことから手狭でした。 　それでも総じて、食事、温泉、レストランやバー、スタッフのホスピタリティーと再訪したいリーズナブルなディナーズ・ホテルです。

The bunk bed room we stayed in actually has four beds that can sleep four people. The hotel is very new and clean. There is a special room for snowboards. Bathing is in the large bathing area. There is also a bath and the toilet is shared. Everything is very clean. , the public area is also very lively at twelve o'clock in the evening. In front of the hotel are a bus stop, a large supermarket, and a Lawson convenience store. The locally produced sashimi in the supermarket is so cheap. You can take the bus directly to Otaru from the bus stop in front of the hotel. We go directly to the hotel from Rusutsu Ski Resort to the hotel entrance. We go to and from Niseko Ski Resort many times a day, which is very convenient.