Lanshanyuan Lingnan Oriental Hot Spring Hotel Guest Reviews
4.6/5
Very Good
2405 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(2405)
Positive reviews(2322)
Reviews with photos/video(1100)
Classy environment(903)
Relaxing hot springs(491)
Great air circulation(251)
Friendly front desk staff(186)
Secluded lake view(122)
Has an infinity pool(55)
Offers pick-up/drop-offs(43)
Negative reviews(83)
GALINA💃🏼+ 👧🏼EVA💕
Premium Twin Room With Mountain View
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 12, 2024
It was amazing experience to stay at this hotel . We have lake view room , during the day time and night time it was very calm and relaxing. Hot springs is wonderful, have different temperatures and different water , we love to chill there and see the mountains and lake just in front of us . Child’s pool and other big pools have heating systems, so we don’t have a problems to stay there with our 4 years old child . Also we go for waterfall and then for hike . Another great activity in this place . The breakfast was ok 👌🏻, our stay at this hotel was wonderful, definitely recommend it 👍🏻
6/11
Response from Property: Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. SincerelyGuest Service Manager-Katherine
Helen 1974
Premium Twin Room With Mountain View
Stayed in Oct 2023
Business travelers
10 review
4.0/5
Very Good
Posted on Oct 15, 2023
overall idea. The best is to drive to the resort . The hotel provides breakfast. In the night the Chinese restaurant served dinner. We arrive in October cooling weather good for a dip in the 温泉。we book a room that have a pool in level one . Open public pool have up to 40 type to choose . They do have Villas.
Saeed Nasar
Elegant Lake-view Twin Room
Stayed in Jan 2022
Travel with friends
26 review
2.7/5
Posted on Feb 12, 2022
The Hotel is nice but the breakfast is a disaster. Also the Hotel needs some refreshments. The toilet was broken in our room we needed use lobby toilet.
Response from Property: Thank you very much for you opinion. We are so sorry for the inconvenience you stay in our hotel. Our breakfast is mixed together with western and Chinese’s style. Include fresh milk, juice, coffee/tea, yoghurt, toast, croissant, muffin, donut, mix bread, cereal, sausage, omelet, salad, etc. And we also have Chinese Dim sum, like baozi, dumpling, noodles, congee porridge, etc. We wish our customers can have different choices and enjoy different taste. We arrange our engineering department to check every room’s facilities, especially toilet, air-conditioning equipment etc. We really hope our customers can have a good stay in our hotel. Last but not the least, we are looking forward to meet you again in our hotel. To explore the Oriental Classic.
Anonymous User
Elegant Lake-view Twin Room
Stayed in Mar 2023
Other
17 review
4.0/5
Very Good
Posted on Jun 26, 2023
rath good
rabbit_faye
Premium Twin Room With Mountain View
Stayed in Oct 2024
Family
4 review
4.0/5
Very Good
Posted on Nov 5, 2024
I stayed in a suite with a king-size bed room, and I will give an objective evaluation.
The most added point is the environment, which exceeded expectations. My parents also liked it, and the water resources ecology is very good.
The service and experience are very, very average. First, there was a very young child at the front desk who was quite immature in handling things. In the hotel, I met an aunt who was very impatient with guests. The next day, I ate a big mouthful of sand in the vegetables with noodles for breakfast. I was really fed up. Don’t you wash the vegetables?
The facilities are normal, and it should be ok for people who like hot springs. We didn’t take a bath.
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Guest User
Deluxe Hot Spring Double Room
Stayed in Oct 2024
Couples
10 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The room is very comfortable and the water quality is also very good. It is a real hot spring hotel! The hotel environment is very elegant and the air is fresh. It is suitable for everyone to come for vacation and leisure
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6/7
Guest User
Premium Twin Room With Mountain View
Stayed in Sep 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on Sep 24, 2024
We arrived at the hotel around 4pm that day, and the reception service was very good. Miss Liu from the reservation department also upgraded our room. I would like to express my gratitude🙏The hotel's facilities are relatively complete. Although it is a bit old, the maintenance is in place. The room is clean and tidy. This is the Nth time I have stayed there. It is 3 kilometers away from the Beijing-Hong Kong-Macao Expressway, with convenient transportation, beautiful surrounding environment and fresh air. It is worth recommending to everyone👍👍👍
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6/12
Alihuihui
Shanyu Lake Type B Luxury Water-Adjacent Villa Suite
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 23, 2024
This time I booked a waterfront room on the first floor of the villa. The room is spacious, newly decorated, clean and tidy. There is a parking space in front of the villa area and a swimming pool courtyard in the back. It is built by the lake, with excellent scenery, fresh air, peace and tranquility. The busy and tense rhythm of daily life can be effectively relaxed here.
It is worth praising that the hotel management service is very good, which makes me very satisfied, and some services are even better than expected. Special thanks to the full-time housekeeper Zhang Yeting, whose mobile phone number ends with 7728. She is professional and polite, and she is not tired of solving all the problems of my stay this time. Even if I overslept the next morning and just missed the breakfast time, I still provided us with a package delivery service to the room, which made me feel very rare. Finally, when I left and checked out, I found that the hotel put on a sunshade for each self-driving car. This service is my first experience. I feel that the hotel service is professional and attentive, and the subtleties show the quality of the industry.
I will continue to choose and recommend it next time, like and support it, thank you.
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6/12
Guest User
Premium Twin Room With Mountain View
Stayed in Sep 2024
Couples
4 review
4.7/5
Amazing
Posted on Sep 30, 2024
The hotel environment is good, the scenery is great, the front desk helped to upgrade to the lake view king room, the view from the balcony is very beautiful.
The hotel's own hot spring is also good, there are many pools, and the view of the infinity pool is also beautiful.
However, the bed in the room feels a little unhygienic. After sleeping for a night, there are small red and itchy bags on the skin. I hope the bedding can be kept clean in the future.
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6/7
Guest User
Premium Twin Room With Mountain View
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The hotel is surrounded by mountains and water, with a beautiful environment. It feels like a vacation. The infinity pool has an unbeatable view and is very comfortable to swim in. I went swimming on the night I arrived at the hotel and the next morning. The hot spring pools are upstairs, and the view of each hot spring pool is different, and the water is also very clean. The rooms are fully equipped, clean and comfortable. The experience is very good, and I would like to come back to this hot spring hotel with my family.
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6/8
ChanSQ
Premium Twin Room With Mountain View
Stayed in Sep 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The hotel environment is beautiful, clean and comfortable. Ms. Huang at the front desk has a good service attitude and upgraded our suite. The breakfast is rich and varied, and the hot springs are clean and have many choices, which makes people relax. This is a good resort.
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6/10
Xiarilv
Premium Twin Room With Mountain View
Stayed in Sep 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Very beautiful, the air is very fresh, I will come again, there are many hot springs♨️ pools, I went out with my sisters and had a lot of fun😁, you can check in, it is definitely a good place to take pictures📸
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6/8
Response from Property: Dear guests, thank you for choosing to stay at the Blue Mountain Lingnan Oriental Hot Spring Hotel and taking your precious time to share your stay experience with us. We are very happy to see your recognition of us. Blue Mountain Lingnan Oriental Hot Spring Hotel currently has a total of 298 rooms. There are 254 different types of rooms in the first phase of the main building, 11 villas in the second phase, two bedrooms and one living room in the A type, and one bedroom and one living room in the B type, with a total of 44 rooms. You can choose various rooms as you like, with a modern style and integrated with the forest. Family hydrophilic suite with swimming pool; family lake view suite with superior lake view. Luxury hydrophilic suite with swimming pool; luxury lake view suite with superior lake view, etc., welcome you to experience and explore one by one. In the extraordinary experience of leisure and vacation combined with natural ecology, it is our consistent mission to make guests enjoy the comfort. We sincerely hope that Blue Mountain Lingnan Oriental Hot Spring Hotel can become your first choice for living in Shaoguan. I wish you a happy life! Guest Service Manager-Esther
Guest User
Premium Twin Room With Mountain View
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Haha! I am very satisfied with this trip. I will stay in here for one night on my way back to my hometown to relax. The environment inside is very nice with beautiful mountains and clear waters. The hotel will ask you if you need a high-speed rail one day in advance. After arriving at the hotel, Gillian at the front desk provided warm, thoughtful and meticulous service. I highly recommend it! Thank you very much for helping me upgrade the lake view room. It is really good to miss the peak period. There are not so many people. When I go back to my hometown in the future, I can go in and take a dip and walk the next day without being so tired😃😃😃
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Anonymous User
Premium Twin Room With Mountain View
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 19, 2024
This trip was very pleasant. First of all, I would like to thank Xiao Li at the front desk for upgrading our room. The experience was very good. There were not many people. The hot spring was also relatively clean. I still hope Xiao Li will receive me next time.
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6/15
Response from Property: Dear distinguished guest: Hello, thank you very much for staying at the Shaoguan Ruyuan Blue Mountain Lingnan Oriental Hot Spring Hotel and giving your comments. I am glad that this stay has brought you a pleasant experience, and thank you for your affirmation of the hotel in all aspects. It is our honor to receive your high recognition, which also brings continuous motivation to our work. We will definitely maintain high-quality service and comfortable environment to ensure that you and every guest of the Ruyuan Blue Mountain Lingnan Oriental Hot Spring Hotel have the ultimate experience.
Guest User
Premium Twin Room With Mountain View
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The room was clean and tidy. The front desk lady called us one day in advance to ask if there were any special requirements. She also upgraded our room to a lake view twin room, which is very close to the hot spring area and very convenient. Special thanks to Ms. Huang at the front desk. The weather was very good during the two days we were there. Although it rained, the air was fresh. The children also had a lot of fun. I will come again next time!