Hotels near General Store & Deli, Sacramento

A Cool place to stay and good experience but nothing in my room worked. The outlets and usb did not work and could not plug my phone in. The tv was not clear and fuzzy. The hotel phone in the room did not work. The room did not have a blanket. The bathroom needed a good cleaning. The girl who checked us in was not not helpful and didn’t know about the hotel. She also told us to come back for ice then said she was the only one there and could not get it and told us to walk to the bar. The guy at the bar didn’t seem happy to leave the bar to get the ice. The food was good and the dinning staff was amazing.

Clean and well organized. Large space and newly opened. Worth to stay

The hot tub has water but is not heated and neither is the pool. Both have cold water. We reported to several different front desk members at different times and each time were told they did not know. We only stay at places with hot tubs however this year so many have been broken or closed for months that I have decided to report. Amenities are important to travelers and should reflect what is open. Other wise this place is fine for the money.

We booked this late for a quick stopover and everything was perfect. Very friendly staff, secure car park, clean and comfortable room and breakfast exceeded our expectations (hot eggs/sausages, cereals, freshly made waffles, tasty Danishes etc). It was a nice touch that all the fruit was individually wrapped from a COVID perspective. The cleaners were pleasant too and the whole place smelled and looked fresh. Would recommend!

Facilities: Good spare parts, malin goetz is a brand I like very much. Shower gel is the taste of rum. Hygienic: very clean Service: Very good, very late at night, there are night cookie and drinks downstairs.

NO SLEEP! NO AC! Stay Away! We were here for one night and paid $200 for this dreadful 2-star property. It looks like nice enough on the surface, but that superficial veneer is soon shattered. The bed was a saggy back-breaking torture device. Your spine will not soon recover from your stay. The AC worked well enough until we tried to turn it off. Maintenance could not get the thermostat to work either; she yanked the entire cover off of the AC unit and disconnected something inside. She said it might be the thermostat battery. So why not simply replace it??? By 2am it was so hot in our room on the fourth floor, I tried to turn on just the fan, but the entire system had been disabled. Tried to open the window, but only opens 2 INCHES! It was suffocatingly stuffy and hot in the room. At 4 o’clock in the morning some awful rumbling started; the windows were actually vibrating. I got up and looked out the window. Apparently, they are next door to a massive big rig trucking hub. At 4am they turn on the engine of every single truck there and just let them idle for hours until they’re needed—that night there were 14 deafening diesel monsters. It was so bad I left my husband in the bed and crawled over to the sofa. A truly, truly horrible experience. What made matters even worse was when I spoke with Terry Stewart on the phone, the property’s sales manager, after we had returned home. He was defensive, pissy and utterly unhelpful. I realize they have no control over their neighbors, however, all we asked for was a QUIET room— that was our ONLY request. They could’ve put us on the other side of the hotel away from the entire fleet of NOISY diesel big rigs. His response to the problem with the AC was to get very hostile and aggressively demand “You told them to turn it off!!!!! Right, right? DIDN’T YOU!!!!!!??????” No, I didn’t. I asked them to FIX it so we had control over the room temperature for the duration of our night. This location is absolute rubbish. Management is hostile and rude if you have an issue. Stay away. If you require Springhill Suites, there’s another one less than 10 minutes away that’s more highly rated and must be quieter.

I’m extremely dissatisfied with my experience at the DoubleTree. I arrived at my room at approximately 5pm and immediately lowered the thermostat temperature to cool the hot room, then went to dinner. Returned at approximately 8:30pm and my room was still hot and humid. I went to the front desk to report the malfunctioning ac unit and I asked for a bottle water to help bear the heat. One employee reached for the water but was stopped by another employee who told me my Hilton status was too low for complimentary bottle water, but I could go buy some from the restaurant. When maintenance arrived at my room his heat gun measured the air blowing from the vent at 84 degrees. He repaired the wall unit and cool air began to flow. He said he would tell the front desk that if it malfunctions again to move me to a different room. At 2am I woke up to a hot and humid room. The ac unit was blowing hot air again. I called the front desk and spoke with Swasti A. to report the malfunctioning unit so I could be moved to a new room and she said there was no note from maintenance. She said she could not move me to a new room, but I could try opening my window and maintenance would be back onsite at 6am. She never once apologized for the inconvenience. I could not sleep in the hot room so I stayed awake until 6am then called back the front desk requesting maintenance. Eddie from maintenance arrived soon after and apologized repeatedly. He attempted a repair but per his heat gun the air was not cooling quickly and he suspected it would malfunction again. He said he would try to find me a new room and returned in minutes to take me to the new room. I was exhausted from my sleepless night but gladly moved my belongings to the new room for my second nights stay. Eddie showed empathy and exhibited excellent customer service. Unfortunately the front desk and Swasti showed no empathy and never apologized. I left the DoubleTree feeling very unappreciated.

My husband & I recently stayed overnight to see KISS at the Aftershock Festival at Discovery Park. We were very pleased. The Hotel is clean, modern & bright. Hotel is next to the Freeway but we hardly noticed any noise. The complimentary breakfast was good, something for everyone, fresh fruit, toast, bagels, cereal, eggs, potatoes, sausage, make your own waffle station, juice & coffee. We felt very safe as it is near an industrial area and we noticed a few unhoused individuals nearby. The property is fenced & gated. You must scan your room key at the front door to enter the Hotel at night. They also have a security guard from 6pm-6am. There was a nice looking pool but we didn't get a chance to use it. The only downside was there's no food/restaurants nearby and they do charge for parking, $8.50/night, but that's not bad. They do offer snacks & beverages for purchase in the Lobby and there's always UberEats. Another Hotel is being built nextdoor, so maybe a few food places will be built in the future. We will definitely stay again. Farrah & Lorena at the front desk were awesome. The were very welcoming, friendly and answered all our questions regarding ordering an Uber, parking & breakfast hours.