Guest User
April 19, 2023
Driving up you see a lot of homeless tents, can also see them from the hotel room, signs posted in the parking lot that hotel is NOT responsible for car break-ins, while checking in, I presented my $300 E-Gift certificate, which I received while making the booking and applying for their credit card, the staff said to present it to the person on duty in the morning, which I did, they ran it, gave me a new invoice, now that I m home, I see they charged the full amount to my credit card, called them, the manager is avoiding me, have left 3 voicemails within a 3 hour period, still nothing, the girl who answers the phone says, it was prepaid so they can't accept it, although I have an invoice showing they did accept n processed it, very disappointed and frustrated, don't recommend this location, avoid at all costs.