Guest User
August 22, 2023
Sincerely, this so-called 5* hotel dishonors the 5* category. Incompetent welcome, poorly trained, very poor quality of service, attempted scams (payment on arrival...and on departure...for the same service) Dirty room, non-existent maintenance staff, absent laundry service, mediocre and expensive catering, booking com reservations totally ignored, lots of customers who find themselves without accommodation because they booked on *********** and it do not have a room, on-booking.com galore, Really disappointed with this hotel whose mediocrity is blatant, many of us are disappointed. I strongly advise against
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