Guest User
December 2, 2024
We booked this hotel on an unexpected family bereavement. When booking this so quickly I didn’t check if there was a bath, unfortunately there wasn't and being in the frame of mind I was in, all I wanted was a bath. When going to ask if I was able to swap rooms due to the circumstances there was no debate, Carys and Rebecca changed the room with no hesitation. They were so so lovely and generous in my time of need. They made my experience as comfortable as it could be at such a difficult time.