jeffg576
June 12, 2024
Ok. This may be long but worth it. First of all, I stayed here many years ago and loved it. Not so much now. They used to have an evening reception with food and wine. Not now. Grounds and view are nice but it ends there. I stayed in room 20 overlooking the vineyard. Cost was over $500 a night. The room was dirty. Dead and live drain flies in the room. Someone's long black hair on the walls in the shower in several places. Bathroom is VERY dated including 1980s glass block, stained grout, stained sinks, and cob webs all over the outside window. Cob webs on the outside patio railing and very old cobwebs on the railing leading up to the room outside. There was a silica gel pack on the floor from a previous guest. They dont clean the room during your stay unless your there over 2 days, yet only 2 bath towels, 2 coffee mugs, 2 coffee pods, etc.(Yes you can go get coffee etc in the dining area, but im on East Coast time and breakfast etc, doesnt start until 7:30. 10:30 my body time.) Asked the next morning for more towels. Went touring and came back 5 hours later and no towels. Called again and they came promptly. Breakfast was exactly the same both days and from the other reviews I read, its the same offerings for years. Had to go back twice for silverware as the knives had dried food on them from not being cleaned well enough. I also noticed im the only review on here from 2024. The last woman that gave them 5 stars posted 6 weeks ago, yet stayed in June of 2023. Odd. I also notice that the GM has only made comments to 5 star reviews. How about read the real reviews and update the place. There is no lack of great places to stay in St Helena. Im an Airline Pilot and spend a third of my life in hotel rooms, both on my own commuting and on the company, so im not picky but at $500+ a night I am.