Best Hotels near Creve Coeur Scout Shelter, St. Louis

The room is clean and tidy. The air conditioner is noisy. Easy parking. There is a leak in the shower head of the room I live in. Overall it feels okay.

We used to come in to town several times a year. We would get special rate for being returning customers. This time we called in. If it wasnt for checking, it would of been too late, as special rate for first day, then 109.99 for ”hospital stay rate”. Was corrected. In the past couple of years new mgmt? Last time we came in we, as well as others (a line) had to stand and wait until 3pm for check-in. Yep guy was standing at desk til that time. We are Diamond members (really doesnt mean anything with their program as they allow hotels to do their thing). This time big ole sign with it as well. No breakfast, as they advertise, I do see no pool. Things are broke, smells like pot throughout halls, and we killed 6 roaches this time. So........

It is a rare occurrence how one member of staff can ruin a vacation experience, but that is absolutely what just occurred for my family during our spring break trip (April 4-7). This is an older Candlewood that is maintained rather well. It was clean and, although not particularly impressive, average and acceptable. This was a spring break getaway for my 11 year old niece her cousin of the same age. I had originally booked a Holiday inn Express in a more centralized location, vitally important to us, due to the the indoor pool. Not long after, I found an affordable Staybridge Suites, also in a good location. The downside was a lack of indoor pool. So I called the front desk and was told that their guests had complete access to the indoor pool at the HIE located across the street, which is very common. Eventually I located this Candlewood location for an even better rate. Like most (or all) Candlewoods, there is no indoor pool. So, yet again, I called the front desk and was GUARANTEED that hotel guests had access to the indoor pool at the Holiday Inn located across the street. I booked for the three nights based on this information, even though this location was quite inconvenient compared to the previous two mentioned. Upon arrival, I was greeted by a friendly and helpful front desk clerk. The same could he said for every other staff member I encountered. With one glaring exception. During check in, I inquired about how to access the indoor pool at the Holiday inn. Before the young, African American desk clerk could even respond, an older, mostly bald white guy (likely some kind of manager) inserted himself, clearly annoyed, by claiming he had never heard of such a thing.... implying that I was lying about my discussion with a desk clerk the prior evening. I had to ask him to please reach out to the Holiday Inn to find out the details, since this was something I had been promised. When I had to come back by the desk on my own, this older white gentleman proceeded to claim that after contacting the Holiday Inn, he was told that it was not a possibility dye to ”liability concerns.” Even though the hotel in question actively rents out their pool to non guests for birthday parties, etc. This gentleman offered no apology, no alternatives and was quite clearly annoyed at having to be bothered in the first place. We ended up having to pay really pricey fees to a local community recreational indoor pool 20 minutes away. This older white man was rude, aloof and offered no help. I am really quite interested in the special liability concerns that kept this hotel from being able to fulfill the promise made to my family and I myself. I would, in particular, like to know why it is not a liability concerns for other IHG properties in the same city to have an identical set up. Even if this particular Holiday Inn claimed that, could this gentleman not have asked about us paying a small fee? Sign a waiver? Anything....? This particular fellow was

The location of this hotel is excellent for many popular St. Louis attractions and activities. The AC worked great and they actually let you control it without any automated system to shut it off when you are sleeping and there's no movement or when the room is unoccupied (which is hard to find in Hamptons anymore). As of 2/23, the facility is undergoing a complete renovation and there were some distributions, but the staff made up for any issues. The rooms are going to be nice, comfortable and have modern amenities. As of 2/23, rooms on the 4th floor where still under renovation with small details here and there incomplete. This did not distract from our comfort in the least. What DID distract from our visit was the raucous ”music” booming out of the neighboring restaurant, Sybergs. The bass reverberated through the room with the window closed and AC fan on high to the point that I could feel it laying in bed and hear it through my pillow. It was extremely annoying. Management may want to consider improving the sound blocking windows and sound insulation on the side toward Sybergs. If you stay here, ask for a room in the parking lot side of the building if you want to sleep before 1am. You'll thank me! Due to the disruptive neighboring business I was unable to give a 5 star review. This was a difficult decision, but the neighboring business had a major impact on the overall quality of our stay.

I stayed in a king room, and there was a lot of open space. The bed and pillows were comfortable, and it had a nice sized flat television, with a full cable channel selection. The bathroom was acceptable, but could use an update. The breakfast room was a good size, and could accommodate a lot of people without an issue. The breakfast had some hot options as well as the standard fair most hotels have. There is a minor inconvenience as there is not a lot of close parking around the building. If you get there late you may be parking in the adjacent lot and walking to the building.

I arrived to the Red Roof Inn after working a 16 hour work shift as a nurse. After make reservations over the phone. Justin the GSR greeted me with a hello at the front desk. Justin offered me a bottle water. My reservation was not able to be booked due to computer error. Justin asked if I had time to wait. Justin called the reservation line and got my room booked. In the meantime the General Manager Serena upgraded my room made sure I got my points for my stay. She even went to my room her self and made sure the room was clean. This best customer service ever. Thanks Guys you are the BEST!

I'll start with the positives of the stay. The front desk staff were very helpful and nice, and apologetic when I mentioned something. They did the best they could. It seemed like the front lobby was busy all of the time, and they were very attentive to the guests needs. I was however, a bit disappointed in this stay. I booked the stay for a quick weekend getaway with a friend. I had asked for the top floor, and a quiet room. The hotel was booked solid it seemed so we couldn't have a room the top floor. I booked on the 19th and our stay was for the 24th through the 26. The room we were given was an accessible room on the first floor facing the interstate. I didn't ask for an accessible room, so maybe we were placed there as a last resort. There was absolutely no quiet. The room next to, or across from, us had their television on all night long at what seemed to be full volume on our first night there. Around 4am, they finally turned the tv off. The noise from people in the hallway, the people walking by our window, the neighboring rooms tv and the interstate, made for a very not quiet stay. Maybe it is quieter on the other side of the hotel, but we had zero sleep the 24th. Cleanliness: When we arrived, there was hair on the sheets, and the bathroom floor was so sticky that I asked the front desk staff for towels so I could clean the bathroom floor. I am certain it was just too much cleaner, so I wet the towels in just water and wiped the floor clean of stickiness. Additionally the carpet coming into the room looked extremely dirty, and there was very clearly something on the carpet in between the beds. The carpet seemed so bad, that we tossed towels on the floor to walk on instead of walking on the carpet. The top of the refrigerator needed attention also, there was sugar or crumbs in the grooves on the top of the door. The breakfast area was not kept clean during the breakfast, the hot water for tea was cold, and the breakfast was very lack luster. My friend did say the waffles were delicious and I just had the frosted flakes and a banana. I did mention all of these things when I checked out, and the staff at the front desk was again very apologetic. I don't usually write reviews that are this critical. I think that with just a little more oversight, and cleaning or replacing the carpet, things would be improved quickly. The hotel was in a location that allowed easy, quick access to the historic main street shops and trail. We had a great time at the new Main Street Honkytonk, a good salad and sandwich at the Bike Stop, and we did use the 10% off coupon at Texas Roadhouse. Overall it was a good trip, but the hotel stay could have been better.