Hilton St. Louis at The Ballpark Reviews

An amazing hotel to stay at with the kids!! Great location and great amenities for everyone!! Awesome views!

Asked for soap and tissue, they never brought up. Toliet leaked and shower wasn't working correctly. Ruined a pair of shoes on bathroom floor. Room was hot with temperatures in the high 90s. Air was set and you couldn't adjust.

Was a wonderful stay for our anniversary. We had a great view. The location was the best.

Overpriced and overrated. It is across from the stadium which was nice. This is the most I’ve ever paid for a hotel room for one night and it was not worth the price. Sink drain was not working and they did send someone to fix it. Water was $3.50 per bottle. Fridge was unplugged. Just very basic.

I’ve got to be honest…I was hoping and expecting a hotel that was amazing for the price I paid. Our first room (fifth floor) was very dirty, dusty and the toilet was not clean and did not flush away. The view was of the car park. We requested to be moved and we were put on the 11th floor. The room was again very dusty - almost as if no one had stayed there for some time. Perhaps it was the very old air con unit which was massive. The view was better and at least the toilet flushed properly. The room overall was quite small and very dated. It was probably great in its time…in the 1980’s. The pool was in the other tower - and there was no changing space so if you had wanted a swim you had to walk across the massive reception area and walk over half a mile to get back to the room. The staff were not at all friendly or welcoming…I was on a road trip with my son travelling the Route 66. They seemed uninterested and utterly absorbed by their own conversations. The redeeming feature of the hotel was the 360 bar on the top of one of the towers - amazing views and good food…while pricey was great quality and service was impeccable. Overall I would recommend staying elsewhere and going to the 360 bar/restaurant for food and drink.

Booked last minute and was close to Busch stadium. I have stayed before and will stay again

Never ready for check in time, has been over an hour, can’t say when it will be ready. Happens every time. Very expensive but unreliable

The condition of the furniture and the TV was poor. Bathroom way out-dated. Location was convenient.

Had to ask multiple times for a rollaway bed - ac kept blowing heat- covers on our bed had pinks stains on them - found at Patrick’s day wristband throughout the room -pool closed when we went to use it at 9am they were cleaning it

Hotel is outdated and hot. No ac in room only goes down to 66. So hot in the rooms. Very outdated and worn.

The shower drain was broken the fridge didn’t work and we asked for someone to come fix the shower and nobody came to fix it

Stayed for a 1 night family stay. Great location to food and arch and not far drive from zoo. Id pay extra next time for ball park view, because city view is mostly the rooftop from the next building. Parking is $40 additional which was a slight bummer but it was fairly secure, just across the busy street. The tv had not so great reception and the room was clean minus the mystery hair in the tub. Also the shower head hung loose so you had to shower against the wall so that stunk too. Aside from the little complaints, overall the room was comfortable eith the right amenities. If the trip was longer I might have asked for more assistance, but for a 1 night stay it was good.

Loved the roof top bar, loved the convenience to Ballpark Village and thought the bed was very comfortable.

Spend a ton of money to stay, then have to outrageous amount to park your vehicle there. No free breakfast, of course had to pay for which was to expensive. Room was nice and clean but had no commodities in bathroom. Oh and after you almost $400 for room and parking you charged another $50 for like insurance and you don't get that back. Very disappointed wth this hotel. Will never return. Hotel we stayed at last time was way better!!!!