Ibis Budget Saint-Maurice Reviews

Clean rooms and good service. Very basic amenities.

It took 45 mins approximately to go to the center from this hotel. Good service. Clean and comfortable. Recommended.

It was really a budget hotel, very clean and quiet, Wi-Fi was very good though Communication was a usually a barrier generally for the English and French speaking everywhere In France. Otherwise, overall, it’s a nice place to be with great staff willing to help at every point of need. Definitely a recommendable place that I would visit again.

Overall good place to stay

away from paris

Everything was okay. Friendly staff.

Recomendable 100x100! Único inconveniente que está un lejos del centro, aunque tiene parada de bus enfrente y está muy bien comunicado con el transporte público!

Won’t recommend at all! Recently stayed there for 3 nights and literally no internet in the building. Full wifi signal but not internet. No soap to wash hands after toilet. Requested them to get us some liquid soap but they don’t provide such stuff. No cattle to get hot water or coffee corner. Basin was fully blocked. Very small room it should have been €25 per night but they’re charging arm and a leg. 16-18 minutes walk to very nearest train line. On my complain at the reception, they have no answers as everyone was blaming to each other.

I am an Accor member and I travel frequently with this chain. However, I must point out that this is the first time I encountered this horrible experience. Whilst checking in and entering the room assigned to us, we encountered several issues in the room. The first one which was eye catching was a big hole by the bedside table. The second issue encountered was when making the third bed on the top, as that has to be done by yourself and it is not done by the room attendants. Having to make the bed was not an issue, but finding other people’s crap when making it was a big no no. There was chewing gum in the corner, tissue paper and also a clothes tag. The third issue was the pillow being so dirty that from white it had a yellowish color. Nevertheless, the pillow case had a big round stain which was impossible not to miss. When this was mentioned to the receptionist, we where advised that considering there is no more available rooms we where not able to be moved into another, but it will be passed on to the management team and they shall get back to me. The pillow was not replaceable as there was no spare ones, however I got another “clean” pillow case in which i placed on top of the stained one. At least i don't get the yellow pillow on my face. With the hole on the wall, the receptionist covered the hole for the time being with a piece of A4 paper and tape so it was not visible but still there. It was not his fault and he really helped us as much as he could bless him. He also advised us to send an email regards to our complaint and some compensation shall be given to us. After all those incidents, we decided to have a shower. When having a shower, the door does not close properly and the drain is blocked having on overflow of water all over the room. When reporting this to the receptionist the next day, We were advised that there is no maintanance on duty who is able to sort it out and they are aware about this issue as other guests have complained about this. We where offered that day to pack and leave the luggages at the reception for a room move, however i was not comfortable in doing so and i didn't want to waste a day moving as it was already late morning. I did ask for some compensation, thus I was informed that when the manager comes on Monday i am free to come to speak with her. Monday came, and I waited for the manager until 11.00 am. Once I finally got hold of the manager, I was advised that she has no idea about this issue but she will read the email which I told her about and get back to me. Please note we where leaving the next day so I wanted it to be tackled before I check out. The funniest thing was that the manager was speaking in french with the receptionist who was translating to me in english. Anyway, after all this hassle, I got a reply back that I shall be refunded some compensation for this inconvenience which I accepted. I gave them all my credit card details last Monday and I still did not get the refund I was promised.

Stayed on 02/11/2023. This Ibis Budget is the 19th that I have frequented, and the 17th in France, suffice to say that I am a regular, I have even had the Ibis Business card for many years. Overall, the hotel was very quiet, I thought it could be a little noisy since we are in the Paris region, but no. The bed was comfortable, no bed bug (I checked before), and the shower was very good with a toilet separation, which is not always the case. The big problem was the work, I took the stairs, I found myself in a corridor and my room was inaccessible because of a locked door. After looking for a way to get in (even going to the upper floor), I had to go back down to reception to take the elevator and finally arrive on the other side of the closed door. So many adventures... The other downside concerned the breakfast which I found very expensive: €8.90 is frankly excessive, €7 or even €6.5 would have seemed more appropriate to me. So there were plenty of things available, that's not the problem but there you go, almost €10 for breakfast, meh... Overall, a perfectly decent hotel at a reasonable price which will be more attractive once the work is completed

I would not stay in this place again 1. Location 2. Breakfast 3. Lack of details The room is super small, the service is not the best, the location is terrible I have nothing to highlight about this place, I have stayed in several Ibis and none like this Close to closed restaurants, the taxi they ask you to go to the airport is much more expensive than Uber They don't even offer you a glass of water when you arrive!!! I never recommend it

Clean and equipped rooms with the bare minimum but perfectly suitable for one or two nights. The showers are very good (we don't always talk about it but it seems good to mention it). The hotel was also very quiet. It remains an Ibis Budget but one that “checks the boxes” of what is sold to the customer. The welcome could be a little warmer (barely hello, no information given, etc.).

Then the staff was very kind and welcoming ❤️, they tried to understand us as much as possible since they speak French and we speak Italian, but thanks to the reception a girl told us in English and a little Spanish that we speak well We managed to communicate well. Good points: (1) friendly, welcoming staff who come to help you as much as they can. (2) the room was simple and had the bare essentials. The one we had had a double bed which was very comfortable for us and a single bunk bed above the double bed. A sink with shower in the room in front of the bed and also a toilet in a separate room. The wifi is good, it worked well and there was a small TV that broadcast the local cable TV. (3) outside the Hotel with bus 281 which takes you to Joinville -le-pont station to take the RER A line which connects to Paris or a 10/15 minute walk on foot takes you to Joinville -le- bridge. (4) I recommend breakfast in the hotel 8.90 you have the buffet breakfast complete with everything you need to get through a busy day. (5) outside the hotel there are various places to eat without having to travel too far, otherwise inside the hotel there is a take-away service available which can be used from an internal electronic panel if you don't feel like walking. Bad points (1) The upper bed was not found made (probably because we made the bed at the top). (2)For two days the hairdryer was finished when I asked for it. (3) Some stains on the floor near the bed. And outside the room the carpet was not very clean, perhaps due to the passage of cleaning trolleys. (4) And towels not changed for two days, always the same. 2 star hotel ok but cleanliness is important All in all I recommend it💓

Hello, I had reserved a room 3 weeks ago, for the night of March 25 to 26 SNCF strike and health problem, I was unable to go to St Maurice and I had to cancel my weekend .I asked you for a partial refund, you didn't want to know anything. I find your behavior anti-commercial. The strike was not my decision, nor were the health problems. Bernard TAMAGNE