Tulip Inn Sainte Clotilde la Reunion

Tulip Inn Sainte Clotilde la Reunion Reviews

Tulip Inn Sainte Clotilde la Reunion

31 Av. Leconte de Lisle, Sainte Clotilde, ReunionView Hotel Details
Tulip Inn Sainte Clotilde la Reunion
Tulip Inn Sainte Clotilde la ReunionTulip Inn Sainte Clotilde la ReunionTulip Inn Sainte Clotilde la Reunion
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Tulip Inn Sainte Clotilde la Reunion Guest Reviews

4/5
Very Good
59 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(59)
Positive reviews(22)
Reviews with photos/video(3)
Negative reviews(4)
Guest User
Standard Room with 2 Single Beds
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 22, 2024
Small room very clean, and well organized the staff was also very friendly. We chose a taxi transport to Roland Garros the next day. Beautiful spacious and clean car. The music was a little imposed by the driver haha ​​but I have the impression that it is the tradition of the island :)
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Guest User
Standard Room with 2 Single Beds
Stayed in Jul 2024
Family
8 review
4.7/5
Amazing
Posted on Jul 13, 2024
Very friendly staff, modern room, the air conditioning works perfectly, the only downside is the bedding which is a bit soft. The offer to eat on site in the evening is really a plus...less than 10 minutes in the morning from the airport, really convenient.
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Guest User
Standard Room with 2 Single Beds
Stayed in Jun 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 2, 2022
Clean and hygienic, the service attitude of the front desk staff is very good. It is very close to the University of Reunion and the sea, and you can walk directly. The only downside is that there are no disposable slippers and toothbrushes in the room.
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Guest User
Standard Room with Double Bed
Stayed in Apr 2022
Couples
1 review
5.0/5
Outstanding
Posted on Apr 9, 2022
The warm welcome, courteous and helpful staff. Well maintained room and common area.
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michaelsloper
Stayed in Oct 2024
Travel with friends
4.0/5
Very Good
Posted on Oct 26, 2024
I didn’t choose to stay here, our flights with Air Austral were cancelled and changed several times and so they paid for this hotel. After a horrible experience with the awful airline, it was nice to arrive at this hotel. All of the staff were excellent and friendly (and spoke English, rare in Reunion!). Nicolas on reception was exceptionally kind. Room was basic but very clean. There isn’t much nearby and the hotel has no bar, so we took a taxi to the city centre for 20 euros. Food was included with our stay and was fine for a 3 star hotel. Overall a good airport hotel with great staff.
Response from Property: Dear Michael, Thank you very much for taking the time to share your experience. We are delighted to read that your stay in our establishment was a pleasant one despite the unforeseen circumstances of your trip. Your appreciation of our team's professionalism means a great deal to us; offering a warm welcome is a priority for us. We look forward to welcoming you again. Best regards, Tulip Inn's team
Guest User
Stayed in Jan 2023
Other
2.0/5
Posted on Jan 31, 2023
I stayed there for 4 days in May 2022 and my remarks are: 1. a smell of rotten garbage is felt at the entrance 2. most frustrating is that I saw an advert saying that over 62 will get a 10% discount on the room rate. When I check with the reception, I was told that I am already getting a promo rate. second reason is that I should have book on their website and not in person with the hotel. 3. I stayed 4 days and my rooms are not dobe everyday.
Response from Property: Dear guest, Thank you for taking the time to share your concern. First, we would like to apologize for the inconveniences you faced. Indeed, the 10 % discount was available only when you booked your room in our website. Regarding the room service, it is available upon request, and you can directly inform our staff if you need it. We have also taken note of your remark about the entrance. We really hope to welcome you back in our hotel despite all that, it will be our opportunity to offer you an experience that will live up to your expectations. Best regards, Tulip Inn's team.
Stéphanie H
Stayed in Jan 2024
Solo travelers
4.0/5
Very Good
Posted on Jan 19, 2024
Good little city hotel. The +: - The room with sea view was spacious and clean. Special mention for the bedding which was excellent. - The swimming pool is not very large and nestled between all the buildings so it is only sunny between 11 a.m. and 1:30 p.m., but it is very pretty and on multiple levels. Very pleasant. - Classic breakfast, friendly and not intrusive staff. The -: - Some equipment still deserves a refresh (balcony paint not very fresh, bed runner stained and worn, small fridge useful but which is getting old, threadbare furniture, rust on the taps, pool access gate dislodged,. ..) and others a repair (bathroom shutters that cannot be closed or opened). - Price a little high for the location, certainly close to the airport, but in a very lively area and therefore noisy and not particularly interesting from a tourist point of view.
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Response from Property: Bonjour Stéphanie, Merci d'avoir pris le temps de partager votre expérience. Nous sommes ravis de lire que vous avez apprécié la chambre spacieuse avec vue sur la mer et que la literie vous ait pleinement satisfait. Nous tenons aussi compte de vos observations à propos de nos équipements et nous allons travailler à remédier à ces problèmes. Nous espérons avoir l'opportunité de vous accueillir à nouveau. Cordialement, L'équipe du Tulip Inn
Gaillard75
Stayed in Jan 2024
Solo travelers
3.0/5
Posted on Jan 7, 2024
Very clean and well located hotel. Breakfast needs to be improved. Attentive and friendly staff, the swimming pool is pleasant. It’s a shame that the restoration is not better suited to the setting. A simple and fast reception service
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Response from Property: Bonjour Pierre, nous vous remercions d'avoir partagé votre avis sur notre hôtel. Nous sommes ravis de savoir que vous avez apprécié la propreté de notre établissement et son emplacement idéal. Nous prendrons en compte votre remarque pour le petit déjeuner et le restaurant afin de nous améliorer sur ces points. Notre équipe sera ravie de vous accueillir à nouveau. L'équipe du Tulip Inn
Ericeg1961
Stayed in Dec 2023
Travel with friends
4.0/5
Very Good
Posted on Dec 4, 2023
Simple, clean, unpretentious hotel worthy of an IBIS in mainland France and above all a very friendly welcome. the comfort of the rooms and the calm of the hotel are there. Nothing to complain about the food. for average budget I recommend
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Response from Property: Bonjour Eric, Merci d'avoir partagé votre expérience avec nous. Nous sommes ravis que vous ayez apprécié notre accueil sympathique, le confort de nos chambres et le calme de notre hôtel. Nous espérons vous accueillir à nouveau bientôt. L'équipe du Tulip Inn
monpetitloir
Stayed in Nov 2023
Couples
4.0/5
Very Good
Posted on Nov 20, 2023
The only hotel in the Tulip Inn chain in Reunion and quite charming in the center of Sainte Clotilde. Professional welcome, functional room with slightly dark decoration with small balcony overlooking the sea in the distance. Not very generous breakfast near the small swimming pool which brings a little freshness. Narrow garage!
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Response from Property: Bonjour, Nous vous remercions d'avoir choisi notre hôtel. Nous sommes ravis de savoir que vous avez apprécié notre accueil professionnel et notre emplacement. Nous prenons en compte votre remarque concernant la décoration et le petit déjeuner, et nous ferons de notre mieux pour améliorer ces aspects. À bientôt ! L'équipe du Tulip Inn
Guest User
Stayed in Mar 2023
Solo travelers
4.0/5
Very Good
Posted on Mar 22, 2023
Very pleasant staff and service. Everyone does what is necessary to make your stay pleasant and answers all questions and even finds all the requested solutions. The room was spacious, good bedding. Small, practical terrace for relaxing. The interior setting has its charm. There is nothing to complain about the quality of the breakfast. Close to the airport, I would just regret the lack of activities around the hotel. It has become my go-to hotel in Saint Dénis and La Run. Thanks to the whole team.
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Response from Property: Sir, Madam, We thank you for this enthusiastic comment on your stay. Nothing is more rewarding than taking into account your complete satisfaction: this is our daily mission! We hope to be able to welcome you again soon for a most satisfying experience. Kind regards, The Tulip Inn team.
richard V
Stayed in Sep 2023
Couples
4.0/5
Very Good
Posted on Sep 19, 2023
Very good hotel, we spent our first night at the meeting, Impeccable room. Ideal location close to the airport Very welcoming and helpful staff like the Director! We went out in the evening, the neighborhood didn't motivate us to stay outside for long.
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Response from Property: Bonjour Richard, Merci d'avoir choisi notre hôtel pour votre séjour. Nous sommes ravis de savoir que vous avez apprécié notre chambre et notre situation idéale près de l'aéroport. Notre personnel est toujours là pour rendre votre séjour agréable, comme notre Directeur ! À bientôt, L'équipe du Tulip Inn
Guest User
Stayed in Apr 2023
Couples
4.0/5
Very Good
Posted on Apr 23, 2023
We spent one night before leaving for mainland France Impeccable and fragrant room Ideal location close to the airport Very welcoming and very helpful staff like the Director! One last smile before getting back on the plane!
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Response from Property: Hello, Thank you for your very pleasant review. What a joy to learn that you had a good time at our establishment! Your positive feedback on our rooms makes us very happy. We are also delighted that you appreciated our location near the airport as much as the professionalism of our team. We will be happy to share your successful experience with our entire team! See you soon, The Tulip Inn team.
Thysbe
Stayed in Jun 2024
Business travelers
3.0/5
Posted on Jun 7, 2024
Hôtel très bien pour des voyages professionnels. Un peu simple pour les vacances. Situé en ville à Sainte Clothilde, les chambres sont spacieuses et dotées d'un balcon. Petite piscine au rez-de-chaussée. Parking souterrain pour ceux qui sont véhiculés. Restaurants sympathiques à quelques minutes à pied de l'hôtel.
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Response from Property: Bonjour, Merci d'avoir pris le temps de laisser votre avis. Nous sommes ravis que vous ayez apprécié nos chambres et la piscine. Nous espérons avoir le plaisir de vous revoir bientôt. L'équipe du Tulip Inn
magicreme
Stayed in Nov 2024
Travel with friends
4.0/5
Very Good
Posted on Nov 16, 2024
L’hôtel est très propre, la piscine est agréable, le personnel sympathique et il est proche de l’Aéroport. Est-ce que l’emplacement dans un cartier Musulman explique que l’Hotel ne serve pas d’alcool aux repas ? Un groupe important a été obligé d’aller chercher un peu de vin pour partager un apéritif convivial. J’aimerais une explication des responsables car je n’avais jamais vu cela en France!
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Response from Property: Bonjour, Nous vous remercions pour vos compliments sur la propreté de notre établissement et l'amabilité de notre personnel, ainsi que pour souligner notre proximité avec l'aéroport. En ce qui concerne la question de l'absence de service d'alcool, c'est une décision prise par notre direction. Nous sommes désolés si cela a affecté votre expérience et nous vous assurons que nous travaillons à offrir d'autres options pour enrichir votre séjour. Au plaisir de vous revoir bientôt. L'équipe du Tulip Inn