Elgozo Hotel Dreams Paradise

One star lodge. Avoid this place. The web site photos are misleading. There is no worthwhile view from hotel. Lift did not work. Supposed to include free breakfast but restaurant was closed as they had no other guests. Not open for lunch either. Premium room was supposed to have 2 rooms. Second room was sofa bed in entryway. We could not cancel as we had checked in. We gave the room to our driver and found a luxury resort nearby for the same price. Do not be misled by their photos. Reviews are probably fake. Stay away from this place. It is more of a lodge type hotel that charges resort prices. This place is a ripoff.

One of the most poor hospitality I’ve ever come across in a hotel. Booked through Agoda and the hotel had even contacted to confirm my arrival time while I was on the way. When I reached hotel and tried checking in, suddenly asked us to cancel stating that they don’t have to the all meal plan that I booked and don’t have the booked type of room either. I told them I was even ready to continue with their breakfast plan alone with available room, but they told they can’t process my booking as the hotel mentioned in the name of previous management. They told me to inform agoda that the hotel is not having room and claim refund. I had to then contact the agoda service centre to clarify as their app stated no refund on cancellation. When the Agoda executive tried to call the hotel with me on hold, hotel guys never picked up the call even after multiple tries. Agoda then confirmed me that they will be refunding the amount. The true face of the hotel guys was known when immediately after I got cancellation confirmation, they asked me to pay higher directly to check in. During this entire process I had to keep my family waiting in cold mosquito infested reception. Also happen to see them asking another guest to pay additional amount apart from booking amount. Hotel looked never worth the money and such poor hospitality made me write this review. Never book this hotel if you want to have a peaceful holiday.

Good place to stay with family. Good climate. Peaceful place to stay. Rooms are clean and good. Food is good to eat. Rooms are clean and hygenic. Good service and response. Nice to visit and had a good stay.

A perfect hotel with lowest price and more customer friendly....All the services are good and quicker.....Room service was excellent...More luxurious in its price ..A real paradise...where u can dream...peacefully...

Nice place to stay, room was nice and big, And food also was nice with them. And there was a good travel by 4x4 Jeep safari.. Was arranged by them..... With 1 hour travel inside the forest ( Get a try by Jeep safari... )

Nice place to stay,friendly staff ,food was so good.we are enjoy this place the rooms washroom very cleaning the staff were very friendly very comfortable in the stay room. service nice the rooms enjoy