Hilton Salt Lake City Reviews

My first time stayed in this hotel and the staff’s service was terrible! No free Wi-Fi, no shuttle, not allowed extending check out time even if you arrived late . And their check out time is 11am which is very earlier . I never met such attitude in other hotels and definitely don’t suggest anyone book it. If you book, you will be trapped. Local people told me little America is the best one and also crystal inn nearby is super good which I stayed for one . night…free shuttle to any place in downtown at any time…also, can check in earlier if they have available room. Also expend the check out time.also Crystal inn and suite’s breakfast is great and free for any guest.

Soft bed, clean

This is a great location in Salt Lake City. It's within walk distance of tons of great eateries and bars. Friendly service. Walking to the temples and state capital and mall. Love it.

They need to take care of the hotel smell like old

AVIS car rental point is here, very convenient!

Very bad experiences with Hilton hotel which completely destroyed my expectations. After I checked in the room, they checked in another guest who came in our room and put his luggage inside the room (together with our luggage). Although we stayed for one night, we got charged on parking twice ($25 each); and I was not told beforehand they would charge on parking at all! The smoke detector in the room was broken and kept making noise, which was very annoying and should never happen at a hotel like Hilton!

They were really welcoming and nice to guests

Amazing location and staff very friendly. Definitely recommended!!

I feel it's OK. I feel that the Hilton Hotel has a parking fee of about 30USD per day for guests staying there. I think this is a point I want to complain about. Other things are OK.

Rested for one night after going to Yellowstone Park. The room was nice. We had dinner at the old steakhouse downstairs. The service was good and the dishes were classic.

The price/performance ratio is not high, but fortunately it is an old hotel, and there is nothing wrong with the hotel except the facilities

There is nothing to complain about the hygiene. I stayed for one night. I didn't see any cleaning, but the room was not dirty, just a little old. The environment is really average. I walked around the hotel and didn't see a convenience store. There are some closed shops waiting for rent nearby. I couldn't buy a few bottles of water. I can only go to Spencer downstairs for meals, but the shrimp here is very delicious and fresh. The service is basically normal, there is nothing particularly good or bad. The facilities are really average. There are no slippers. The air conditioner in the room is upright against the wall. If it is turned on, the sound is at least 50 decibels, so it can only be turned off at night. To be honest, if Hilton Hotel had known this earlier, I would have booked other brands. Every Hilton does not provide free water. A bottle costs three dollars, just the kind of water that costs about one dollar and thirty dollars outside.

This is an old hotel in the city center. The room on the 5th floor is damp. It was the same when I moved to the 6th floor. The facilities are a bit old.

The room is big and the location is good. It is convenient to go anywhere in downtown. But parking is expensive... $25 a day, I thought it was free. Then asking the front desk for toiletries is also expensive, $7 a day. The facilities are a bit old. The service is OK. It's average.