SpringHill Suites Salt Lake City Sugar House

The room is new, no odor, and not far from the airport. Breakfast ended at 9am, so early that we didn't even get to eat. The Hispanic guy at the front desk was not very experienced in business operations. We had already paid in advance and he still deducted the room fee from us. We found out and called the supervisor to cancel the transaction. It has not been credited yet. We will keep an eye on the progress. Ctrip's feedback was very timely.

The hotel is in a good location, surrounded by many supermarkets, and free parking in the underground parking lot. The room is large, with a long sofa, a desk, and a small refrigerator, but unfortunately I didn't have time to use it. The breakfast is varied, with coffee, milk, yogurt, drinks, fruits, bagels, cakes, meat pies, etc. The downside is that the air conditioner is very loud and noisy, which affects sleep.

This one in Salt Lake City, the room was fine. Meet expectations. Breakfast is also quite satisfactory. Only disappointment and upset was that I left the next day and the $198 deposit was never cancelled. Yes, it has been 11 days. I called the front desk on 7.16, and the female staff replied about 4 working days. As a result, looking at it today, all Marriott's Springhills have not been cancelled. But what stands out is that there is a $20 deposit for other Springhills suites. This 198, why? Salt Lake City expensive? Aren't you worried that such an inefficient cancellation of the deposit will affect your guests' next itinerary? Not everyone has a $30,000 credit card limit and can ignore your slow refunds. Regarding this hotel in Salt Lake City, it has bad reviews. It is recommended not to go if you are concerned about the speed of returning the 198 deposit.