Hotels near Walmart Garden Center, Salt Lake City

I had to book this room last minute to deal with a family emergency in the city. The photos looked decent and reviews said it was clean and the price was great. When we arrived late in the evening, the guy behind the desk was apathetic, and actually rather rude. The stairwell up to the third floor was the beginning of my feelings that this may have been a mistake. Between the back alley feel and the phallus shaped artwork on the windows were pretty demoralizing. The cart full of junk outside the door of the room next to us didn't help. Inside the room, I immediately noticed that the walls were scuffed all over and that you could see where light fixtures had been changed. The carpet had stains and was pretty worn. MY wife found some long black hair on the towels in the bathroom, and all they supplied were a pair of bath towels. When she asked the gentleman in the lobby for replacements, he provided a single towel, forcing her to ask for another, and then a hand towel and washcloth. He was pretty rude about the whole thing. Our room had a window facing West Temple, and it's only a single pane so the road noise was significant when compared to a room in other places. There was a lack of outlets that were easily accessible next to the bed, so if you travel with a CPAP, be ready to mobe the bed to plug in. The bed was clean, and the Tempurpedic mattress was nice, but the box spring had obviously been victim to a cat that decided to sharpen its claws. After an OK night's sleep, we took morning showers. In the shower, it looks like the tile had been painted over, and the paint was peeling badly. The worst part of the room in my book is in the shower. The showerhead provided a mere dribble and was simply the most disappointing shower I've ever had in my life. It's a shame, because this property, has some real potential to be a really cool place, so I hope the owners can take this review as constructive criticism and make some improvements.

The bed wasn’t as comfortable as other places I have stayed, but it was ok. I liked that the air conditioner was not right next to the bed and there was a refrigerator and microwave. Also it was great to be able to get a cup of tea in the afternoon. Breakfast was great and everything was at the right temperature. The little store part was great too. I forgot a razor and was able to buy one.

Specically booked a suite at this hotel for 3 nights to ensure that we had a view from an upper floor. Also website stated that dinners & breakfasts were available at the adjacent restaurant. After checking in we soon realised that the restaurant appeared to be closed. Upon asking at reception this was confirmed - so why had they not sent an email to warn of this situation?! When querying this with reception staff, one member in particular was very curt in her response. We had to search in very high temperatures to find suitable restaurants although the free light rail system did reduce the walking distance.

The interior of the room is nice, the hot water is good and the temperature is suitable. The overall atmosphere of this hotel is businesslike, and the hospitality is verbal. Late check-out requires payment, but constructive suggestions are also given, saying that luggage can be stored for free. This hotel believes that the kitchen sink and microwave oven are added to the room, and the tableware is placed in the cabinet, even if it is a kitchen, this needs to be carefully identified by the sales platform. A real kitchen must have a gas stove or an electric stove, and the microwave oven cannot be counted as a real stove, so as to insist that there is a kitchen. When I checked in at night, I saw that there was no stove in my room, so I told the staff on duty that I booked a room with a kitchen and asked to change rooms, but she said that their standard king bed room never had a kitchen. Then there is a problem. They sell rooms with kitchens on the platform, but she said there is no kitchen. Is the staff on duty fooling me, or is the hotel fooling the agency platform, or they themselves think that such a room does not have a kitchen at all, which is very interesting. I need to thank the Ctrip staff who helped me at 12:00 am on October 7 (Salt Lake City time). They made me feel strongly supported in a foreign country. In short, this hotel is not very generous.

Property is located within walking distance from the TRAX train station. The outside was clean and hotel is easy to get to . The room was very roomy and clean with a big bathroom. Bed and pillows provided a great night of sleep. The real reason for my rating is the customer service which was outstanding. I was checked in by Madeleine who was very courteous and professional. She has a wonderful personality and answered all my questions. She recognized my Hilton Honors status and invited me to the hotel’s parent company’s birthday celebration they were having at the hotel. Just a joy to be greeted by her. I found that the shuttle bus drivers were equally helpful and friendly. Even though the property is a little dated, it was the customer service that really stood out and made my stay enjoyable…especially the friendly smile from Madeleine. Would definitely stay here again.

I was recently in The Salt Lake City area. I flew there, rented a car and took a roadtrip in Utah, Idaho, Colorado and New Mexico. I stayed at this location on a Friday then a Sunday. I'm big on checking reviews and the reviews here were great. The price was higher than I'd like but the reviews were too good to pass it up. This hotel was great! It is well worth the price. The neighborhood is very nice and quiet. The first night I was without a car so I had to walk around to find a nearby grocery store, gas station and restaurants. I felt very safe walking around the area even after dark. The rooms had a regular curtain and a blackout curtain in the window. The blackout curtain worked very well. The breakfast was amazing! I would have been happy if I had paid for it but it is free of charge. The first morning it was scrambled eggs with ham and cheese, sausage links and hash browns. The second morning I was there it was more of a breakfast burrito kind of scrambled eggs, bacon (very fatty which is a huge plus for me!), and hash browns. One thing to know in advance is they have discontinued their shuttle service. This did not hurt my review at all but it is important to know before you arrive. The area is a bit of a public transportation dead zone. Not really. They exist. I got the feeling that North Salt Lake is close enough to Salt Lake City that they don't feel the need to offer much public transportation to that area but further north does have more options. This is important because I brought a cab from the airport the first night, and this might all be on me for not exploring all my cab options, but I felt bamboozled by the rates. This might be every taxi company there but I was charged over $8 per mile for that ride. It was a 9 mile distance from the airport so I'll let you do the math. So the following day when I went to pick up my rental car I took public transportation. It took a bus and the train to get me to the airport. For the price you couldn't beat it but I found it to be a bit too much. Of course that isn't the hotel's fault but the shuttle would have been a way to avoid all that. If I ever come back to Salt Lake City I would absolutely stay at this hotel. I love it and the surrounding neighborhood.

First off, I love a hotel where the staff really works hard to take care of the traveler! Little things like breakfast starting at 4:30am instead of 6:30 or 7am. A great pool, great airport shuttle, and great service at checkin. Moses, the assistant mgr took great care of me at check in. The room was very large and very nice. The price was the best of all the hotels near the airport. Not a negative word to say about this place!

I chose this motel because I had a very early flight out of SLC airport and my return flight a few days later was arriving very late. Since I live a couple hundred miles from the airport I booked a stay on both ends of my trip. My spouse and I are Best Western Rewards members and usually stay at Best Westerns when we travel; but for this trip, I was solo. Checking in, I was given a lot of grief because the reservation was made in my husband’s name (even tho I made the reservation). I even had the confirmation number. The front desk clerk finally agreed to let me stay after a lot of persuasion on my part. My husband and I have the last name, btw. When I returned and tried to check in a few days later, I was told I did not have a reservation. Once again, I did have a confirmation number and the name of the person who had made the reservation for me. The desk clerk told me my reservation had been cancelled by some person whose name I didn’t recognize . I’m clueless why they would let a stranger cancel someone else’s reservation. After a lot of argument the clerk finally agreed to get me a room. But of course it was $40 more than my original room. Even though the rooms were comfy and clean, you can bet I will never stay at this motel again. The clerks are rude and argumentative and have absolutely no desire to help you. The reason for 2 stars instead of 1 is because the room was decent.