Name: Hotel Royam
Address: BP 89, Saly Portudal, Thies, 99999, Senegal, BP 89, Overseas, Senegal
Rating: 4.1

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Positive reviews

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Great swimming pool

This hotel is next to the beach. It has a nice swimming pool. It also has places for sunbathing on the beach as well as a bar on the beach. The food is very good. The room is spacious enough, although the wifi was sketchy in the room. Staff are helpful and speak English. The area has many trees and is well maintained. Shower was good with hot water and good pressure.

Good African experience with Nice food, clean pool and beach, would recommend

Great beach and swimming pool , but AC is not good , you can turn it 18C but it will be still hot. Have to repair it .

Pros - Beach front, shaded area, near to local restaurants, fairly clean room

Cons - Water pressure in shower not good at all, staff cannot communicate in English

總的來説挺好的！
優點：房間是非洲茅屋風格，有陽台，離海灘近，泳池很大，人很熱情！
缺點：價格是真的高，非洲沙灘是真不能和東南亞比，早餐很不習慣，電視衹有法語頻道！

Overall it’s pretty good!
Advantages: The room is in the style of an African hut, has a balcony, is close to the beach, the swimming pool is large, and the people are very welcoming!
Disadvantages: The price is really high, the beaches in Africa are really not comparable to those in Southeast Asia, the breakfast is very unfamiliar, and the TV only has French channels!

Airport pickup service

Restaurant

24-hour front desk

Currency exchange

Luggage storage

Car rental

Swimming Pools

Wi-Fi

Smoking area

Golf course

Breakfast

Pets allowed

Non-smoking room

Holiday Homes

Pet friendly

All Languages

English

Chinese

All Room Types

Standard Single Room

Standard Double Room

Deluxe Single Room with Sea View

Superior Single Room

Superior Double Bed Room

We stayed at this hotel for two weeks in February 2024 as part of a TUI trip. We really loved the hotel, in particular the traditional African look of the rooms, the beautiful garden grounds of the hotel leading straight to the beach, well stocked in beach chairs and umbrellas. The room was beautiful with a little terrace, built to stay cool in the heat. The AC was one of the quietest I have experienced. The pool, whilst not the largest, was more than sufficient and also surrounded by the lovely gardens and a very pleasant place to stay. It could do with a bit of renovation with tiles missing and a bit more thorough cleaning, and was very heavily chlorinated which was a put-off for swimming any length of time.  I loved the food at the hotel with an extensive breakfast buffet, as well as generally fantastic dinners. Some days there were buffets and some days it was a set 3 course menu with 3 choices of starters, mains and desserts. I much preferred the buffets which were real events, particularly the seafood buffet (buffet de la mer) and the grand buffet. No drinks are provided at all with dinner so most people ordered payable bottles of water every day. There was a lot of choice of seafood including oysters, sea urchins, which I was quite impressed with. Dinner was generally accompanied by live music. During the set menu days it was sometimes hard to get served and very very slow at times, particularly on days when there were tables of large groups of (important?) people, and if you came a bit later than the 7.30 start of dinner. For us it was particularly slow on the first day when we arrived, a Monday, when I was also really hungry after the flight! Unfortunately after the second week's buffet on Wednesday I also suffered very severe food poisoning and was in bed the whole of Thursday with vomiting and diarrhea, I could not really eat for a few days, it was terrible. I do understand that these are things that happen in such hot weather despite all the precautions being taken by the hotel. There is a lovely beach bar by the hotel beach with a Saturday happy hour. I think it would have been lovely to have a daily happy hour. While the beach looks pleasant enough with palm trees and lovely chairs, several showers, the water feels absolutely freezing at about 22c when the air temperature reaches 39c some afternoons. The sea is the fridge! Basically the sea is too cold and the air. too hot. And it is not white sand nor turquoise, so kind of ok but that's it for the beach. The hotel has security guards at the beach so that guests do not get hassled by beach vendors, which really helps. Unfortunately they do not stop the people approaching you when you actually go in the water, which can still be a bit of an annoyance. Overall for the trip, the hotel was the best part, as we did not much enjoy the country of Senegal which had nothing to offer in the way of attractive sights. Prices for restaurants, trips and everything are sky high and completely ridi

I don’t recognise the previous reviewers experience to be of the same place that we stayed at. The hotel was immaculately kept. Beautiful grounds and beach. The room was perfectly okay. Maybe not five star but clean and comfortable. The staff were polite and attentive and there was never a problem with the service that we received. We spoke to the Manager on our last day to make him aware of how great the staff were. He must work really long hours as he always seemed to be around checking that everything was as it should be. As it was. I wouldn’t hesitate to recommend this hotel .

Mid sized complex, arrived mid evening but few staff speak English so limited check in at reception. Full board option acceptable but nothing special, it alternates between buffet and three course menu in the evening. Cracked and chipped plates and cups makes for a poor dining experience - just replace them! The hotel is very geared towards French tourists and so not many waiters speak English. There is a rude Maitre d' who gladly swans about ignoring anyone who isn't greasing his palm. Beach bar service is very slow as is waiter service in the evening meal. This is typified by 15 minute waits to order drinks after sitting down. This is poor at the beach bar when 4 staff are waiting 6 tables when its not busy around 6pm, conversely at evening meal when 8 staff are serving 15 tables. The worst experience was at the beach bar, drinks are ordered and usually a receipt is signed for the bill to be put on the final room bill when drinks are brought. However after waiting and waiting we took empty glasses to the bar where staff were stood doing nothing. Later during evening meal a beach bar staff member interrupted us mid meal to sign the receipt nearly two hours later. I told him this was unacceptable to interrupt me eating so he passed the receipt to the restaurant barman. Then mid dessert the waiter brought me the aforementioned bill and evening drinks receipt to sign - MID MEAL again. Complaint in French to the staff resulted in the walking away. Then a clear complaint was made and received by reception who were apologetic and said it was unacceptable and I was told the Manager had left and would contact me the following day, he didn't and on following it up with reception the following day they said they had no answer. The Manager was more happy taking social media pictures than talking with anyone who wasn't French. Room is basic with threadbare and worn curtains and towels. Staff are a very mixed bag.

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32.4km from DSS- Blaise Diagne International Airport

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Discover 40 reviews of Hotel Royam, rated 4.1 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Royam Reviews: 40 Verified Reviews Latest 2024 | Trip.com

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Hotel Royam Reviews

Hotel Royam

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