H+ Hotel Salzburg

H+ Hotel Salzburg Reviews

H+ Hotel Salzburg

Südtiroler Pl. 13, Salzburg, Salzburg State, 5020, AustriaView Hotel Details
H+ Hotel Salzburg
H+ Hotel SalzburgH+ Hotel SalzburgH+ Hotel Salzburg
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H+ Hotel Salzburg Guest Reviews

4.4/5
Very Good
292 review
Verified reviews
Location4.6
Amenities4.1
Service4.4
Cleanliness4.5
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All reviews(292)
Positive reviews(280)
Reviews with photos/video(74)
Close to train station(84)
Delicious breakfast(24)
Convenient for shopping(24)
Convenient public transportation(13)
Loved the view(10)
Shower difficult to use(10)
Friendly front desk staff(8)
Luggage delivery service(6)
Negative reviews(12)
Guest User
Comfort Twin Room
Stayed in Jul 2024
Family
3 review
3.5/5
Posted on Jul 27, 2024
Good location, clean room. Disappointed by its water heating system. We can't get hot water in the bathroom and the water flow was low. We called the front desk but no follow up
Response from Property: Dear Guest,Thank you very much for the excellent rating of our H+ Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy.Best regards,Your H-Hotels team,Stefanie Bergforth - Online Reputation Manager
Williams Gabriel
Comfort Twin Room
Stayed in May 2024
Couples
9 review
4.2/5
Very Good
Posted on May 20, 2024
Stayed only 1 night. Very clean room, spacious and awesome location. Only 3-5 mins walk from the train or bus station to the airport. The bad is the gym is not 24 hours nor other facilities. Also there was no fridge in our room to store some drinks or food.
Response from Property: Dear Gabriel,Thanks for your review. Nice that we could be your host in our H+ Hotel. We hope you had a pleasant stay. We look forward to seeing you again in beautiful Salzburg so that we can fully convince you of us.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Anonymous User
Comfort Twin Room
Stayed in May 2024
Family
3 review
4.7/5
Amazing
Posted on May 3, 2024
Nice hotel very close to the train station. Room is nice. enough space to open 2 luggages. We got the room with the view of the mountain. very nice would stay again.
Response from Property: Dear Guest,Thanks for your review. Nice that we could be your host in our H+ Hotel. We hope you had a pleasant stay. We look forward to seeing you again in beautiful Salzburg so that we can fully convince you of us.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Anonymous User
Comfort Twin Room
Stayed in Mar 2024
Couples
5 review
4.2/5
Very Good
Posted on Apr 7, 2024
The location of yeh hotel is great since it is located literally next to Salzburg train station. Room is clean and equipped with air conditioning, hair dryer and water boiler.
Response from Property: Dear Guest,Thank you for your positive review that you have written for our H+ Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Salzburg.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Kelly Hokelly
Comfort Twin Room
Stayed in Mar 2024
Family
4 review
3.0/5
Posted on Mar 29, 2024
The location was good, right next to the central station and has Burger King, McDonald’s, Starbucks and a supermarket right underneath it. But the cleanliness of the shower was horrific. The housekeeping did a good job on the beddings but not in the showers and behind the sink for sure. Carpet shows aging too.
Response from Property: Dear Guest,Thank you for taking the time to write a review. We are very sorry that your stay was not perfect in all areas. We will continue to work on this so that you are completely satisfied next time and keep us in positive memory.Warm regards from Salzburg,Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Location is super great of within 1 min walk from the train station. The room is clean and tidy!! However, no toothbrush or toothpaste will be provided. Water will leak from the bathing area when having shower :( so frustrated when you tried ur best to keep clean of the toilet
Anonymous User
Comfort Double Or Twin Room
Stayed in Sep 2024
Couples
8 review
4.0/5
Very Good
Posted on Sep 8, 2024
Normal only since the air con is not functioning well ! However, the location is really closed to the train station !
Guest User
Comfort Twin Room
Stayed in Jul 2024
Family
8 review
4.5/5
Great
Posted on Jul 6, 2024
Location is convenient and perfect. Just 1 minute to Salzburg Central Station and bus terminal. Walking distances about 20 minutes to the town. Staff is very nice to allow early check-in. There is a supermarket inside the railway station. McDonald's, Burger King and Starbucks just nearby. Salzburg is a very beautiful city. Highly recommend to visit Hallstatt and St. Gilgen.
Response from Property: Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon!Your H-Hotels team,Stefanie Bergforth - Online Reputation Management
Panut6
Comfort Twin Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
We only stayed here for one night on our way to St. Wolfgang and Hallstatt. We picked this place because it's super close to both the train and bus stations, plus the price was really reasonable. When we checked in later in the evening, we met this friendly receptionist from Germany, but we didn't catch his name. The room was spotless, with a nice clean bathroom, air conditioning, and a kettle. The only downside was no fridge in the room, but they said we could use the one at the front desk if we needed. Breakfast on the 6th floor was awesome with great views of the mountains. Overall, this hotel was perfect for our quick stay, and we'd definitely choose it again next time we're in Salzburg.
Response from Property: Dear Guest,Thank you for visiting our H+ in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
LILI
Comfort Twin Room
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Very good location, few steps away from train station and bus station. Clean room, friendly staffs.
Response from Property: Dear Guest,Thank you for visiting our H+ in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Anonymous User
Comfort Twin Room
Stayed in Nov 2023
Couples
10 review
2.5/5
Posted on Dec 1, 2023
Same as previous travellers who stayed here before. We dont get any view for the room and its at 2nd level. Reception was quite rude when we asked if the hotel is full. He said you get the room of what you paid and not accommodating enough and no service at all. So stay at your risk. Location is good but maybe they know ppl will stay there no matter what. Housekeeping also like so-so
Response from Property: Dear Guest,Thank you for your recent stay and efforts to share your experiences. We apologize for the uncomely impressions you had regarding to our colleagues missing friendliness and we assure you that we will discuss the case with our staff internally as it is not part of our usual norm of behavior. We regret that not everything fully satisfied your expectations and we apologize for the mentioned inconveniences that clouded your impressions. We would be pleased for another chance to be your host and improve your impressions. Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Winston8389
Comfort Twin Room
Stayed in Nov 2023
Couples
12 review
4.0/5
Very Good
Posted on Nov 28, 2023
The hotel location is good . Reception is nice and friendly too. Too bad there is a heavy smoke smell in our room and the reception is unable to replace the room for us . But she is kind and polite enough to request the room service to change the pillow and bedsheet which were contaminated by the smoke smell
Response from Property: Dear Guest,Thank you for visiting our H+ in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Guest_me
Comfort Twin Room
Stayed in May 2024
Family
6 review
2.7/5
Posted on May 29, 2024
Most of the staff in front desk is nice, but at most of the time, there is only one staff in the front desk.
Response from Property: "ear Guest,It is a pity that our H+ Hotel did not meet all your expectations. We hope you still had a great time in Salzburg. Best regardsYour H-Hotels teamStefanie Bergforth - Online Reputation Manager
Guest User
Comfort Twin Room
Stayed in Jul 2024
Solo travelers
1 review
3.7/5
Posted on Jul 22, 2024
Good location and transport links nearby. Easy access to supermarkets nearby
Response from Property: Dear Guest,Thank you very much for the excellent rating of our H+ Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy.Best regards,Your H-Hotels team,Stefanie Bergforth - Online Reputation Manager
My Beautiful Gaia
Comfort Twin Room
Stayed in May 2024
Solo travelers
22 review
3.0/5
Posted on Jun 15, 2024
There is everything you need to this hotel from the train main station, malls and supermarket next door a 10minute walk to the garden plaza where you get to your day trip tours service by panorama company
Response from Property: Dear Guest,thank you very much for taking the time to review your stay. We are looking forward to welcoming you soon again!Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager