Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Impeccable service, exceeding expectations. Felt super homely without being distant from the staff ! Thank you to the team at Goldener H!

We stayed for 5 nights & have just come home. The hotel is centrally located & ideal for exploring the historical centre on foot as it is within easy reach of all local sites. The room was particularly comfortable & it felt like home from home. Clean, comfortable with good furnishing. The bed was very comfortable & the bathroom was excellent with constant & powerful rainshower enclosure. There was a his & her sink. A nice touch was the radio in the bathroom. Toiletries were nice. The air conditioner was excellent as temps reached 35c while we were there & did not drop below 20c at night. There was a chocolate on the first & last night. I was not too keen from the coffee machine as the coffee was not pleasant we only used it once. It was Illy coffee. Breakfast buffet was lovely with a good selection on offer each morning serving cooked & continental breakfasts items. My only criticism were the pastries were not nice but l loved the honey & honey comb. The coffee served in the dining room was good. We loved the street restaurant area at the rear of the hotel but a shame that after a certain time all the chairs are padlocked together. All the staff we met were lovely & very friendly offering suggestions & tips to enhance our stay & visit to this beautiful city. I would definitely give a shout out to Patrick the barman who was very attentive & very amiable. I cannot praise this hotel enough it was superb & up their with the best. I would definitely stay here again.

What an awesome place to stay. The beds and linens were amazing along with the beautiful bathroom. The breakfast served daily was second to none. The staff were welcoming, bright and chipper and couldn't have been more helpful. The location of the hotel is perfect, sitting in the middle of old town Salzburg. It provides the charm of years gone but it comes with all upgraded amenities.

Can't say enough good things. Great staff and very helpful. Received an upgrade to a one bedroom suite for my Bonvoy status. The room was very large with a very comfortable bed and pillows. The bathroom is very luxurious and spacious. loved the warm floors, bidet and towel warmer. The in-room coffee maker is pretty fancy and needs to have instructions next to it on how to use it. The one disappointment in the room was the sofa. Extremely uncomfortable to sit on. Also, the AC only goes to 18degrees C. Personally we like it cooler. The beauty of the hotel let us overlook the temp. and go with being a little warm at night. Love the fact that there were motion sensor lights under the night stands, large mirrors and bathroom to help guide you at night if you got up out of bed. Sat at the bar a couple of times for drinks. Nice little bar and nice bartenders. Ate in the main restaurant. The food was excellent. Had the schnitzel. Not sure what its supposed to taste like since i have never had it before but it tasted really good. Had a nice Austrian wine. After you check in, everyone in the hotel will know you by name and greet you by name. Everything you would expect from a luxury hotel. Would definitely stay again if in the area. The location is right on the main street in old town.

From the moment you book to the moment you check out, you receive nothing but perfection. The staff is very professional and cater to your every need. We just needed to ask. We spent three nights in a junior suite and loved it. They have updated the hotel and also kept the old style with today's comfort. We enjoyed eating at their restaurant twice and really enjoyed the food and the service. The location is perfect, right in the middle of the old town. Taxi was able to take us all the way to the hotel door and pick us up at the same when we had to leave. We will definitely return when in Salzburg again.

There couldn’t be a more delightful hotel with a courteous and attentive staff anywhere in Salzburg than we experienced at Goldener Hirsch. Our room was spacious and well appointed. The location right in the center of the best shopping was extremely convenient. We loved it. When we discovered we left something in our room, the hotel was so nice to send it to us.

We stayed at 12 hotels on our most recent journey and this was our favorite. The staff made you feel like family and treated you like a rich uncle. They were attentive to all our needs and were great at anticipating what we did not know we needed. The location is in the pedestrian free zone and on the best street in Salzburg. You could not ask for more. Their restaurant was outstanding, offering a nice variety of entrees. Breakfast was also delicious. You felt at home in the cozy bar where the bartender learned your name. We could not be more happy with our stay.