Hotels in Leopoldskroner Moos, Salzburg

I really wanted to like this hotel, but ultimately left with a sour experience. The first two days our experience was excellent. The staff was wonderful and accommodating.  The first day we went to the front desk and ordered a pizza. The staff member on duty asked if we wanted it served in the room or in the restaurant.  We said the room and she kindly delivered it to the room. The third night we arrived back at the hotel after a long day of sightseeing around 9pm. As the hotel is located in a residential neighborhood there was nothing around other than the restaurant at the hotel.  We asked the front desk if we could order a pizza (please note this is the only thing they serve at night), and the staff member on duty coldly told us NO and then said they were not a pizza restaurant.  Then she asked us if we were guests of the hotel ”do you have room here?”.  She said the restaurant closed at 9, but then during the same conversation told us the restaurant closed at 10.  After asking if there was anything we could get at that late hour she made us a pizza but was very annoyed about it.  Further, and this what really disappointed us, she told us we were not allowed to take the pizza to the room as eating in the room was not allowed (even though there is a mini bar and snacks in the room), and we were also not allowed to eat in the restaurant, so we had to eat the pizza in the hallway of the hotel.  It was embarrassing and humiliating.   Real shame as we were enjoying our stay but this really made us feel unwelcome.

Located in Salzburg, Hotel Gasthof Mostwastl is in the suburbs, a 5-minute drive from Untersberg Cable Car and 6 minutes from Hellbrunn Palace. This hotel is 2.7 mi (4.3 km) from Domkirche and 2.8 mi (4.5 km) from Leopoldskron Palace.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features tour/ticket assistance and a picnic area.At Hotel Gasthof Mostwastl, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.Featured amenities include complimentary newspapers in the lobby and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 30 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, housekeeping is provided on a limited basis, and you can request cribs/infant beds (surcharge).

I booked this hotel online after lot of research and went by the brand of ”Best Western”, whose properties I have stayed around the world in the past. However, I would say the experience was much below expectations. Pros 1. Very close to Salzburg train station. It is about 2kms from the station 2. Bus stops are right opposite of hotel so ease of public transport 3. Walking distance to Mirabell Palace and Mozartplatz (main tourist attractions) 4. Several Indian restaurants within walking distance from hotel. 5. I was given a large room so it was good from family point of view 6. Room, bathroom was clean, nice bed, clean bed linen and towels etc 7. Staff at FD was efficient and solved most of our issues quickly. Cons 1. When we checked into room, we noticed that not even electric kettle, tea, coffee was provided in the room. It was provided only after brought into the notice of the front desk. 2. Intercom in the room was not working, so every time you have to go to the FD to inform 3. The room has a very small window at shoulder level, which was quite odd. 4. Salzberg was quite warm during our stay and AC was not working in the room. 5. Breakfast spread was small considering this was a 4 star hotel. 6. The bathroom has peculiar design & it was quite awkward for our Indian sensibilities, that shower enclosure was in glass open to view from all sides from the room. Such arrangement is not suitable if you have older children staying in the same room. We had our 10y old with us and we had to finish our shower before she would wake up. I would rather avoid this hotel in future!!

The location was good, right next to the central station and has Burger King, McDonald’s, Starbucks and a supermarket right underneath it. But the cleanliness of the shower was horrific. The housekeeping did a good job on the beddings but not in the showers and behind the sink for sure. Carpet shows aging too.

I have nothing but accolades for this hotel. 1) location - walk from the hotel to most everything you want to go to (yes, it may be about a mile, but you’re on vacation, and you could do with a little exercise, couldn’t you). 2) Konstantina - at check in - welcomed us with humor, practical advice. and kindness 3) rooms were gigantic by European standards, and clean 4) the fitness center is fantastic

Price-performance ratio is ok, depending on which room you get assigned. The cleaning staff of the room still has a lot of room for improvement. The breakfast staff tries hard but could be trained better. The reception staff is great. The bed linen, bath towels, hand towels and bathrobes are of very good quality. The equipment of the rooms is very good. Unfortunately there is no wellness area. Parking is a problem and there is no cooperation with a parking garage. The breakfast buffet is very generous and I had one of my favorite tomato omelets - it was perfect!

Sehr freundliches Personal, schöne Zimmer. Die Innendekoration hat uns auch sehr gut gefallen. Lage war auch hervorragend. Wir hatten am Anfang Bedenken, da unser Zimmer direkt an einer Straße war, aber vom Straßenlärm haben wir dann auf dem Zimmer nichts mehr mitbekommen.

So many choices and option in Salzburg, we eventually decide on NH - 1) it has connecting rooms for family 2) near to old town 3) beautiful and modern room 4) onsite parking and most important very reasonable rate compare to the rest. Totally satisfy with our stay despite the lack of views from our ”roof top” rooms. Base on the price we pay there is no better Hotel in Salzburg.

Nos alojamos por 6 noches en una habitación De Luxe con vista al courtyard. Muy buen nivel de descanso (ningún ruído), habitación confortable, bien equipada y correcta limpieza. Desayuno completo y con variedad. Correcta atención del personal de recepción y del afectado al desayuno. El hotel está ubicado en una zona muy tranquila. La única crítica la refiero al restaurante PitterKeller porque el día que llegamos (por cierto muy tarde) no nos atendieron porque la cocina estaba cerrada, pero eran las 9.20pm y en todo el hotel hay avisos que cierra a las 9.30pm. La explicación fue que alguna veces cerraban antes, lo cual es inadmisible para un hotel de 4*S y con casi 200 habitaciones.

Arrived on 11.06.2023 at around 3 am. Sent an email before hand that we would be arriving at said time via train. When we got to the hostel, check in counter was not manned with sign to call reception phone. Tried calling phone number several times it did not connect, when it got through it went straight to voice mail. Been waiting for more than half an hour at 3 am, tired and exhausted from the journey when a group of drunk men entered the lobby and was gaining access to the bar which was also unmanned. They went behind the counter, opening the fridge with beers, it was only then when a very sleepy, exhausted and unapologetic staff appeared. Check in process took a long time since she even had to check if the room was ready, a room I already paid in advance for to reserve it since I knew we would be arriving after 6 pm - their cut off time for room reservation of free cancellation bookings.