Hilton Palacio del Rio

Hilton Palacio del Rio Reviews

Hilton Palacio del Rio

200 S Alamo St, San Antonio, Texas, 78205View Hotel Details
Hilton Palacio del Rio
Hilton Palacio del RioHilton Palacio del RioHilton Palacio del Rio
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Hilton Palacio del Rio Guest Reviews

4.1/5
Very Good
114 review
Verified reviews
Location4.2
Amenities3.9
Service4.2
Cleanliness4.2
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All reviews(114)
Positive reviews(14)
Reviews with photos/video(3)
Great location(5)
LEEantonia
King Room
Stayed in Dec 2024
Business travelers
1 review
4.5/5
Great
Posted on Dec 14, 2024
The staffs are helpful The venue place is spacious The cleaners are nice breakfast of the omelette (tailor-made) are so tempted
Elisabeth
King Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 15, 2023
Right off the river walk. Expect to hear noise at night from surrounding venues. Beautiful hotel.
Guest User
Mobility Accessible King Room with Bathtub
Stayed in Jan 2023
Solo travelers
1 review
3.2/5
Posted on Jan 12, 2023
Nice staffs and lovely room. No hot water at that night. I was not been informed before I booked. All good in all, not the facility is sort of old.
Guest User
King Room
Stayed in May 2022
Couples
2 review
5.0/5
Outstanding
Posted on May 29, 2022
Friendly and kind staffs. Great location. We didn't use valet parking tho. We'd love to come back this place.
Robert
Two Double Room
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 29, 2023
Hotel was great overall. The ac needs upgrading..
Slick Nic
King Room
Stayed in Nov 2022
Couples
1 review
4.0/5
Very Good
Posted on Nov 7, 2022
Overall a nice property. Great river walk location and lots of on-site food & beverage options. Valet is $50/ night (probably standard rate). I was able to receive a upgraded corner room on a high floor, because of my Hilton member status. Accommodations were okay. Power outlets didn’t work. Fridge wasn’t working properly either. Shower floor had a weird shower matt inside, wasn’t pleasant.
Guest User
Two Double Room
Stayed in Apr 2023
Family
1 review
3.0/5
Posted on Apr 24, 2023
Very noisy location and some elevators don’t work.
Guest User
Two Double Room
Stayed in Aug 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 22, 2022
Really enjoyed the hotel. Very convenient
Guest User
King Room
Stayed in Apr 2022
Solo travelers
8 review
5.0/5
Outstanding
Posted on Apr 12, 2022
The service was great check in quick room and location excellent
Guest User
King Room
Stayed in Aug 2024
Business travelers
15 review
4.0/5
Very Good
Posted on Aug 19, 2024
The location is very good, but there is a road under construction in front of the hotel, which is very noisy. Fortunately, I can change the room. They helped me change to a room near the river, which is much better. I can walk along the river at night.
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Sweeping
Two Double Room
Stayed in Oct 2022
Business travelers
33 review
4.2/5
Very Good
Posted on Oct 26, 2022
The location of the hotel is very good, suitable for meetings and leisure. It is that the temperature of the bathroom water rises a little slowly, and sometimes it takes a while.
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6/9