Residence Inn San Antonio Six Flags® at the Rim

Residence Inn San Antonio Six Flags® at the Rim Reviews

Residence Inn San Antonio Six Flags® at the Rim

5707 Rim Pass, San Antonio, Texas, 78257View Hotel Details
Residence Inn San Antonio Six Flags® at the Rim
Residence Inn San Antonio Six Flags® at the RimResidence Inn San Antonio Six Flags® at the RimResidence Inn San Antonio Six Flags® at the Rim
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Residence Inn San Antonio Six Flags® at the Rim Guest Reviews

4.4/5
Very Good
74 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(74)
Positive reviews(31)
Reviews with photos/video(2)
Negative reviews(5)
Guest User
King Studio with Sofa Bed
Stayed in Oct 2022
Couples
1 review
5.0/5
Outstanding
Posted on Oct 17, 2022
Great hotel for the price. Everything we needed and in a great location that was close to many restaurants. The breakfast wasn’t that bad either. The only thing I didn’t care much for was the bed and pillows. The bed was pretty firm and the pillows were extremely soft. Other than that it was a great experience and would most definitely stay there again.
Climber22192306875
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 30, 2024
Everything was above and beyond especially the staff, Ms. Jaine took the time to make me feel welcome greating me every morning. Thank you Marriott, the staff is genuinely the friendliest, making you a special guest. You hired the best people!
desaray r
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 21, 2024
The room was very nice and cleaned when arrived. Janie was very helpful and respectful to us when we kindly asked if we can go back into our room for something we forgot. Thank you Janie. Excellent room service and awesome employees…………………..
Response from Property: Dear desarayr2024, Thank you for your review and recommendation of our hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service met your expectations and made for a beautiful experience. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Patricia Rivera General Manager
Paige V
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 20, 2024
Stay frequently for work, usually a couple weeks a month! Rooms are always clean. If something is needed, they are quick to bring it right to the room. Janie is always around to help and make sure your stay is great! I continue to choose this hotel for work trips!
Response from Property: Dear 177paigev, I am glad that you had a five-star experience at our hotel and that Janie made such a lasting impression during your visit. I will pass your comments along to the entire staff to remind them that every one of us has the chance to help make someone's day brighter. Thank you for staying with us. Best, Patricia Rivera General Manager
markbR3517YK
Stayed in Aug 2024
Solo travelers
5.0/5
Outstanding
Posted on Aug 20, 2024
Residence Inn RIM is a great spot with clean rooms and good breakfast, but great people! Janie is my favorite as she always stops to say hello and check in on things. Highly recommend for anyone who is in the San Antonio area and wants a place to stay you can count on!
Response from Property: Dear markbR3517YK, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. I'll be sure to share your compliments with Janie and our team. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Patricia Rivera General Manager
Héctor V
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 13, 2024
Hotel facilities are just good, our room had no microwave and one of the shampoo bottles suddenly felt from its place and broke. No pillows were available wen arrived, we had to ask for them, sofa was bad and broken, courtains were damaged and not working properly. Receptionist and all staff were very kind with us, spacial thanks to Andrea!
Response from Property: Dear Héctor V, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with us and other potential travelers. We hope that you will consider a return trip for a flawless experience next time. Best, Patricia Rivera General Manager
Elva G
Stayed in Apr 2024
Travel with friends
5.0/5
Outstanding
Posted on Apr 23, 2024
I would like to leave a review about the Hotel and it's staff, the Hotel is excellent, very clean and the staff is very friendly, professional and courteous! The staff which includes Ivet and Janie are especially awesome! they assist you with anything you need always asking if you need anything always working hard treat you like family greet and wish you a good day, just very sweet. I ask them when do you all go home, they are always there at the hotel working hard cleaning, kitchen, laundry, etc. You have some really great employees! Keep up the work! Highly recommend this hotel to family and friends. It smells so beautiful when you walk in. The restaurant across the court yard is excellent as well and Starbucks too. Plan to stay again.
Response from Property: Dear 637elvag, We are absolutely delighted to receive your compliments, particularly when they recognize the exceptional service provided by our staff. Their unwavering commitment to hospitality is the cornerstone of our hotel's success and we are thrilled to hear that it made your stay so memorable. Thank you for sharing your feedback with us, and we sincerely look forward to welcoming you back again soon. Best, Christian Luginbyhl General Manager
828jackieb
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 2, 2024
Excellent location! Has a fire pit, and courtyard games! Close to Fiesta Texas, shopping and great restaurants! Super friendly staff!! Madison and Franco were extremely accommodating throughout my stay. The rooms were exceptionally clean and housing staff Janie and Yvette were super kind! Pillows are super comfy too!!
Response from Property: Dear 828jackieb, We were honored to host you and appreciate your high praise. We are thrilled you enjoyed your time with us and that we exceeded your expectations. Thank you for acknowledging the staff and for sharing that we provided you with a wonderful experience. We can't wait to welcome you again as it was truly our pleasure to host you. Best, Christian Luginbyhl General Manager
Travelseeker1125
Stayed in Mar 2024
Business travelers
4.0/5
Very Good
Posted on Mar 3, 2024
The Residence Inn is a very nice property with friendly staff. My room was clean and housekeeping was good during my stay. Breakfast is your typical complimentary continental. The workout room is small, however well equipped. Be aware there is a $10 charge per day for parking. Seemed a bit odd at a property located in the suburbs of San Antonio as I have never had a parking charge at a suburban Residence Inn, Courtyard, Fairfield Inn, Hampton Inn, or Hilton Garden Inn before. I had a maintenance issue in my room that was not resolved the first day after reporting it. Took a second stop at the front desk to get the issue fixed. If I didn’t experience this maintenance problem I would have ranked the property 5 stars.
Response from Property: Dear Travelseeker1125, Thank you for taking the time to review your experience. Our team values our guests and is committed to ensuring that they have a pleasant stay. We appreciate your feedback, which helps us identify our successes and areas for improvement. Your kind comments are particularly appreciated, as they inspire us to keep striving for excellence. Thank you once again, and we look forward to welcoming you back on your next visit. Best, Christian Luginbyhl General Manager
Dixy V
Stayed in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 1, 2024
The hote was very confortable and we feel like at home. Cleanness was good and the team was very polite, specially Erick, the house man. He was very nice to us and helpful all the time. He Help us with the logage and with the bath amenities every time we need it.
Response from Property: Dear Dixyv2024, It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. I will share your compliments with Erick. We appreciate your patronage and hope you find yourself in San Antonio again soon. Best, Christian Luginbyhl General Manager
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
If you’re in San Antonio, this is where you will want to be staying & resting. Besides the already great amenities offered, the team at this place is out of this world for lack of better words. A heartfelt thank you to Janie, Franco, Celica & Christian. While here for work purposes, you all made sure I felt welcomed & well taken care of. I cannot appreciate you all enough for all you did & dealing with me being locked out 10+ times. I will be back in February & I’ll be sure to request staying with you all again.
Response from Property: Dear michaeldA4274HL, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and praise our hardworking staff. We appreciate your support and hope to welcome you back soon. Best, Christian Luginbyhl General Manager
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
We were in town for our Military Reunion and the staff made it that much better. They were always helpful with smiles that made us feel we were welcomed. They even played along with one of our pranks on one of our brothers. Thank you George, James, Sid, Cel, Madison Marisa and Letty. Hats off to Selena, Franco and Christian for hiring the right personnel with the right attitudes and personalities! We are looking forward to our next visit...and looking forward to staying at this same facility.
Response from Property: Dear derekwQ9112NH, Thank you for your review and recommendation of our hotel and associates. I'm pleased to hear that our staff's excellence in service exceeded your expectations and made for a truly fantastic experience. Our team works hard to provide a remarkable stay and I look forward to sharing your kind feedback. Please come back and see us again soon. Best, Christian Luginbyhl General Manager
john m
Stayed in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 9, 2024
Staying at the residence inn felt safe since they have security that patrol throughout the day and Night, and they also have security cameras. The front desk employees are very nice and will assist you with any concerns you have. If you want to get that extra safe environment the security that drives around has a number on there car you can call for any suspicious activity you notice.
Response from Property: Dear johnmA6327JX, Thank you for staying with us and for your kind review. I'm so glad you enjoyed your stay and felt safe while traveling. It is lovely that you found our rooms comfortable and our staff friendly. We hope to see you again soon! Best, Christian Luginbyhl General Manager
Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 29, 2023
It all started with a good Check in Experience. We loved our suite. It just felt cozy. It has a fully equipped Kitchen including a dishwasher, full size refrigerator to name a couple of features. The entire room was cleanI really enjoyed breakfast from waffles to We have a toddler who loves to stomp and it didn't sound like most hotels where you can hear all the noise. It was like sound proof. I will highly recommend this hotel. We will definitely come back. Visit their website so you can see all the features because too many to list here.
Guest User
Stayed in Mar 2023
Other
4.0/5
Very Good
Posted on Mar 22, 2023
One of the few Marriott brands where you can not only check-in online, but bypass the front desk and go straight to your room with a mobile key. You still cannot select your room, but this is a big move forward. Open free parking, friendly staff. Good size fitness center, some of the free weights are missing. Don't rush down for breakfast during the week, each day someone either was late or didn't show up. Free wifi. The corner rooms are a really nice cozy size. Full-size fridge, microwave, stove top, dishwasher and supply of dishes and silverware. The room was clean. When I return to San Antonio, I will stay at this location.
6/9
Response from Property: Dear 874terryj, The fact that you plan on returning to our Residence Inn is music to our ears. We appreciate your review as it offers suggestions for improvement as well as compliments on what we did well. On behalf of the entire staff, thank you for your feedback and please find a reason to come back soon. Best, Christian Luginbyhl General Manager