Guest User
October 3, 2022
Upon recommendations through Priceline, we booked this hotel for 2 nights. Front desk asked for an additional $60 deposit. Upon going to our room, we noticed parking scarce because there are lots of construction trucks that take up several spaces. Below us, we noticed the hotel door was open and there were men smoking, drinking and staring at us, and beer caps and empty beer cartons were littered all over the steps. I also noticed there is also A “Love Erotica” establishment behind the hotel. Upon entering the room, the door had a large gap in it when I tried to shut it, and furniture appears to be chewed on with stains on the bedspread. After hearing a noise, I see a man standing outside. I called Priceline and they said the manager would be in, so call back in 30 minutes. We left the room and to feel safe, we went back to the lobby where I waited the 30 minutes and then, the front desk employee, Sam told me no manager was coming in. Priceline said they were lying and to leave. I drove around at 11:30 at night trying to find a safer hotel. Priceline nor Quality Inn medical city San Antonio will refund my money! Neither company cares about service received, only my money! This is the first hotel review that I have ever written as I hope to save someone else time, money and headache! I will never trust or use Priceline or Quality Inn again especially the Quality Inn Medical City San Antonio!